Reviews

The move took much longer than anticipated/quoted. We also had 3 damaged items which isn’t a big deal to me because accidents do happen. My problem is that I purchased the full insurance and now they are dragging their feet on getting it taken care of. My dining room table was one of the items broken. It has been a week and I am just now finding out that they have to have a carpenter assess it to see if it can be repaired or not. It should not have taken this long for me to find that out. I have 4 small children and no table. I think this length of time is unacceptable.

We used 2 men and a truck because of other peoples experience. When the guys showed up they treated the furniture very roughly and I was very worried about how my furniture was going to arrive at the new location.
When the furniture was unloaded several pieces of furniture was scuffed up and looked like it had been in a battle. We had just had new hardwood floors finished and the movers scratched the floor badly in the entrance way. I don't know whether the floors can be repaired or not. They also set the freezer down against a wall and gouged the sheetrock to where a professional will have to repair it.

We had four men moving us . Three of them were great one was like a bull in a china cabinet. Every piece of furniture he move is scuffed !

Multiple pieces of my furniture ended up with scratches along with my foot board getting broken. I’ve moved myself 4yrs in a row being in the military and never broke any of my furniture. To pay $775 for someone to break my stuff is ridiculous. I’ve yet to hear back from the company about my claim. I work in a center that deals with military people moving constantly and i will not be referring anyone to this company after my experience.

The gentlemen were very respectful and moved fast with moving my things. I recommend they stay working together because they were great as a team.

The movers were very nice and hardworking, but they really need more training. They just didn’t know what they were doing and it made the move take longer and two pieces of furniture were broken.

The movers were above average in professionalism. I felt that I could trust them.
My only complaint is that they scooted some furniture down my stair treads and scraped some of the stain off the wood. I asked them to stop dragging things down the stairs and they complied. But I was still left with some damage to the treads.

I was very disappointed with this company. They were careless with all my furniture, there was some things broke from the boxes, they lost control of the vehicle 4 times. Almost hit someone on the interstate. Over charged me on hours and I paid for them to take a lunch, never deducted anything. I’m still waiting to hear from the claims office. I would never hire this company again.

I was very pleased with the whole experience, only one thing bothered me: when it was time to wrap up/payment was collected etc two of the guys sat down on my fabric covered couch and chair. I had not invited them to sit down there. They were understandably very! tired, but also DRENCHED in sweat because it was nearly 100 degrees outside, so the upholstery immediately soaked up their perspiration. It was too late to say anything.

Packers simply threw things into boxes with little to no packing. Many pieces of furniture not properly wrapped or not wrapped at all. Much of our clothes were stuffed into wardrobe boxes and not hung on a bar to include all of my suits and all of our coats. Many items of furniture damaged severely some perhaps not fixable. Miltiple pictures placed in picture boxes with no padding so most have scratches and dents. Some furniture and boxes crushed from excessive weight on top. I am retired military and have moved all over the world, but this 135 mile in-state move was the worst move I have ever experienced.