Reviews

04/07/2018

Kent

5 out of 5 stars
As my mother was not ready for the move , the movers helped me through it and move it fast and easy for me . Thank you very much for the help and move.
Response
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<div>Thank you for letting us know you were pleased. We were certainly happy to help! Thank you for choosing Toledo&#39;s Movers Who Care.</div>
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04/07/2018

Shelly

4 out of 5 stars
Our prev exp in feb 17 was excellent & that was the reason that we went with them again this April 2018. Everything was good with off staff Kim in setting up this last move, the estimate was sent to me with the req needs to be met with 3 men/1 truck on Mon. 4/2. Only 2 men arrived & balked at doing the job & pursuaded my daughter to wait till next day. We did not see the est till that night at 10:30 & it was a ridiculous amt of men/trucks/time/money to be done. I called reg off then & told them of the fiasco. The next day after sev more phone calls to off 3 men/1 truck did job in 3 hrs with cost very near the first est. IF they had sent 3 men/1truck as they said they would on mon 4/2 a lot of suffering would have been avoided as our fam plans with our son coming 3 hrs away compl ruined
Response
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<div>Thank you taking the time to leave these comments regarding your move. We take pride in customer satisfaction and clarity, but it in this case we fell short. There appears to have been some miscommunication. Please call our office at 419-882-1002 for resolution. We apologize for the inconvenience you experienced and appreciate your return business.</div>
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04/07/2018

Clair

5 out of 5 stars
I can,t say enough good things about the two men that loaded, delivered and unloaded our personal property and they unloaded in a snow storm late at night. They deserve 5 stars
Response
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<div>Thank you for the positive response and thank you for choosing us!</div>
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04/05/2018

Mandisa

5 out of 5 stars
The father and son team we had were wonderful. They were quick, friendly, quiet and had a wonderful presence. This is the second time I have used this company and I will continue to use the company because of the wonderful people.
Response
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<div>Fantastic news! We love hearing about successful moves. Your kind words will definitely be conveyed to your team because we think they&#39;re pretty great too! And always, thank you for choosing TWO MEN AND A TRUCK - TOLEDO.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77595/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/05/2018

Judy

5 out of 5 stars
There were 4 men who came to move us. They were all very polite, professional, and efficient. They were all a credit to your company.
Response
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<div>Thank you for your kind review and giving credit where credit is due! We are pleased that your moving experience was positive. It is our goal to ensure a stress-free and efficient move. We know you have many choices in moving companies and appreciate that you chose us.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77595/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/05/2018

Gregory

5 out of 5 stars
My large furniture items were carefully wrapped and transported to my new home without any damage, which is the most important part of moving.
Response
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<div>Thank you for taking the time to comment on the care we took with your furniture. We pride ourselves in ensuring your items arrive at the new destination damage free. We appreciate that you chose TWO MEN AND A TRUCK - TOLEDO.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77595/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/03/2018

Bessie

5 out of 5 stars
Chuck and Jordan were on time and very helpful and pleasant. Thanks for your help
Response
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<div>Thank you for your positive comments regarding your moving team. We like to hear that your experience was a pleasant AND efficient. Happy you chose TWO MEN AND A TRUCK - TOLEDO.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77595/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/01/2018

Jenny

5 out of 5 stars
I was very pleased with the team I had. They worked together well! The team worked very hard and I really appreciated their positive attitude.
Response
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<div>Thank you for taking the time to comment. So happy you were please with both your team and their ability to work together. We will be sure to pass this along!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77595/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/01/2018

Misty

5 out of 5 stars
Not a scratch or broken item. Movers had good attitude even when it was stressful. Price was very reasonable for the amount of work that was done.
Response
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<div>Thank you for commenting on the positive attitude of our team. One of our goals is to make your move as stress free as possible. Thank you for choosing TWO MEN AND A TRUCK - TOLEDO.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77595/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/31/2018

Margaret

5 out of 5 stars
The moving crew was phenomenal! Polite, careful with my things, and very courteous.
Response
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<div>Phenomenal! It&#39;s gonna be hard to top that! But seriously, thank you for taking the time to review our team. Your kind words will definitely be conveyed and thank you for choosing TWO MEN AND A TRUCK - TOLEDO.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77595/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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