Reviews

05/13/2021

Susan

out of 5 stars
Sam and Robert moved us on May 8, 2021 and I could not be more pleased. These two men worked non stop from 9:00 am to 6:00 pm, stopping only to eat because I insisted. They were polite and professional, my recommendation to you is to ensure that you hold on to these employees. They went above and beyond and I could not be more satisfied.
Response
We know how valuable our moving crews are Susan and we want to hold on to them forever! We are so glad we could exceed your every moving expectation!
05/12/2021

Beth

out of 5 stars
Cedric and his team did a fabulous job. Lots of up and down stairs and packing left to do because the team several days before ran out of boxes so they had to call to have boxes delivered but in the meantime they moved what they could. It was a long day but he and his team worked tirelessly and got the job done. Thank you for all that you guys did Cedric! Fantastic job!
Response
Thank you for the awesome words Beth! We are thrilled you saw the value in Cedric and his moving crew we know how strenuous moving can be! Thank you for moving with us as well!
05/12/2021

Denise

out of 5 stars
You can always count on you & your staff to show up & do a great job.
Response
Thank you so much for the kind words and five stars Denise!
05/11/2021

Michelle

out of 5 stars
Love the service and they were very fast and took great care of my belongings. Only thing I don't like is that they start charging you 30 mins before they arrive at the location so I got charged for 2 hours rather then 1 hour of work.
Response
Michelle, we apologize on the lack of communication regarding your move. We charge drive time for our trucks as well as the move itself. We apologize if this was not made clear to you and if you wish to talk further please call our office at 330-794-6683. However, we are thrilled you had a positive moving experience, thank you for the five stars too!
05/10/2021

Becky

out of 5 stars
The men were fast and very friendly. They were very kind and asked lots of questions. They had lots of patience . They were very reasonable in prices. I would recommend this company to another person.Overall the experience was very good. 100% perfection.
Response
We cannot thank you enough Becky for seeing the value in our moving crew and moving company! Thank you for moving with us and recommending us!
05/06/2021

Thomas

out of 5 stars
The moving experience was outstanding! The team was extremely well organized, efficient and very pleasant to deal with. They were non stop from the get/go. A thorough explanation of the paperwork was provided. This two women and a man team worked together harmoniously and I commend them for a flawless move. They are truly ‘movers who care’!
Response
We are so glad we could give you first hand experience of why we are the "movers who care" Thomas! Thank you so much for the kind words and choosing to move with us!
05/06/2021

Dee

out of 5 stars
What a nightmare! Just ask the moving crew. The scheduler was extremely cavalier about my move. I requested someone to come look at my belongings but no he didn’t need to, he said. 27 hours later the last of my stuff finally arrived. Then, knowing the problems, the scheduler calls and leaves a patronizing message just dripping with snarky indifference.
Response
Dee, we truly apologize that your move did not exceed your expectations, this is not the standard we hold our office staff to. If you requested one of our estimators to come to your location, one should have been there. We apologize for the lack of communication on our end and if there is anything else we can help you with please call our office at 330-794-6683.
05/03/2021

Xingmei

out of 5 stars
Very satisfied! The office worker who assisted me with my quote (accurate), questions/concerns, scheduling, & purchasing supplies was very helpful--patient, informative, friendly, & kind--much needed during the stress of moving. My moving team was also excellent! Pricing was fair & definitely worth it! Your service felt like a huge weight lifted from me, mentally & physically--thank you!
Response
From start to finish we are so glad we could exceed every one of your expectations Xingmei! Thank you so mush for seeing the value in our service and choosing to move with us!
05/02/2021

Walter

out of 5 stars
The team that move us was fantastic !! I highly recommend them!!
Response
Thank you so much for moving with us and recommending us Walter!
05/02/2021

Kay

out of 5 stars
I am extremely happy with our moving experience with Two Men and a Truck. Raelyn was so helpful and patient as our moving date was postponed several times. She was also quick to answer all our questions throughout the whole process. Once our moving day arrived, the team that came to move us were polite, hard-working and worked together well. I highly recommend this company!
Response
We are so glad you had not only a great experience with our moving crews but RaeLyn and our office staff Kay! Thank you for moving with us and recommending us!