Reviews
Denise
You can always count on you & your staff to show up & do a great job.
Response
Thank you so much for the kind words and five stars Denise!
Michelle
Love the service and they were very fast and took great care of my belongings. Only thing I don't like is that they start charging you 30 mins before they arrive at the location so I got charged for 2 hours rather then 1 hour of work.
Response
Michelle, we apologize on the lack of communication regarding your move. We charge drive time for our trucks as well as the move itself. We apologize if this was not made clear to you and if you wish to talk further please call our office at 330-794-6683. However, we are thrilled you had a positive moving experience, thank you for the five stars too!
Becky
The men were fast and very friendly. They were very kind and asked lots of questions. They had lots of patience . They were very reasonable in prices. I would recommend this company to another person.Overall the experience was very good. 100% perfection.
Response
We cannot thank you enough Becky for seeing the value in our moving crew and moving company! Thank you for moving with us and recommending us!
Thomas
The moving experience was outstanding! The team was extremely well organized, efficient and very pleasant to deal with. They were non stop from the get/go. A thorough explanation of the paperwork was provided. This two women and a man team worked together harmoniously and I commend them for a flawless move. They are truly ‘movers who care’!
Response
We are so glad we could give you first hand experience of why we are the "movers who care" Thomas! Thank you so much for the kind words and choosing to move with us!
Dee
What a nightmare! Just ask the moving crew. The scheduler was extremely cavalier about my move. I requested someone to come look at my belongings but no he didn’t need to, he said. 27 hours later the last of my stuff finally arrived. Then, knowing the problems, the scheduler calls and leaves a patronizing message just dripping with snarky indifference.
Response
Dee, we truly apologize that your move did not exceed your expectations, this is not the standard we hold our office staff to. If you requested one of our estimators to come to your location, one should have been there. We apologize for the lack of communication on our end and if there is anything else we can help you with please call our office at 330-794-6683.
Xingmei
Very satisfied! The office worker who assisted me with my quote (accurate), questions/concerns, scheduling, & purchasing supplies was very helpful--patient, informative, friendly, & kind--much needed during the stress of moving. My moving team was also excellent! Pricing was fair & definitely worth it! Your service felt like a huge weight lifted from me, mentally & physically--thank you!
Response
From start to finish we are so glad we could exceed every one of your expectations Xingmei! Thank you so mush for seeing the value in our service and choosing to move with us!
Walter
The team that move us was fantastic !! I highly recommend them!!
Response
Thank you so much for moving with us and recommending us Walter!
Kay
I am extremely happy with our moving experience with Two Men and a Truck. Raelyn was so helpful and patient as our moving date was postponed several times. She was also quick to answer all our questions throughout the whole process. Once our moving day arrived, the team that came to move us were polite, hard-working and worked together well. I highly recommend this company!
Response
We are so glad you had not only a great experience with our moving crews but RaeLyn and our office staff Kay! Thank you for moving with us and recommending us!
William
They were awesome as usual! Polite, professional and hard working! Great guys all around!
Response
Thank you for the awesome review William! We are so glad we could give you an awesome moving experience!
Colleen
I am happy with the whole experience starting with the office staff to the movers. The office staff was very helpful and the movers were pleasant and efficient.
Response
We are so happy we could give you a fantastic well rounded moving experience Colleen! Thank you for moving with us!
