Reviews

10/16/2018

Julia

out of 5 stars
We were very pleased with the two guys who completed our move. They first made sure they fully understood what was being moved & where. Asked for clarification, they were friendly, detail oriented & worked well together. Would recommend them!
Response
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<div>Thank you so much for moving AND recommending us Julia!!</div>
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10/16/2018

Jewell

out of 5 stars
Good experience accept team was unable to move my bed because it needed to be lifted out of a bedroom door over the garage. Said I should have notified office of special circumstances but I didn't know that. So, I addume I will need to rebook a second move because so need my bed. I would hope I can get a negotiated price for that.
Response
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<div>Jewell, we are sorry there was some miscommunication over your move! Please call us at 330-794-6683 to discuss moving your bed.</div>
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10/15/2018

Darrin

out of 5 stars
Great team of men assisted us with our move. They were courteous, careful, efficient, and friendly. The trucks and equipment were all in excellent condition.
Response
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<div>We are pumped you had a great moving team Darrin!</div>
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10/14/2018

Yvonne

out of 5 stars
Was extremely pleased with the punctuality of their arrival and the service and personality of the movers.
Response
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<div>Thank you Yvonne! We are glad you had a great move with us!</div>
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10/13/2018

Kevin

out of 5 stars
Paris and Calvin did an excellent job. Would highly recommend them. They were very professional and polite.
Response
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<div>Thank you so much Kevin!</div>
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10/13/2018

Laurie

out of 5 stars
Movers showed respect for me and our items. Systematically packed items into our storage facility. Watched that light items were on top. Knew what could and could not be stacked per sizes and weights.
Response
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<div>We are thrilled you had an awesome experience with us Laurie!</div>
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10/13/2018

Jean

out of 5 stars
Made my move stress free and easy. The team was wonderful!
Response
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<div>Glad to hear it Jean! Thank you!</div>
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10/12/2018

Irene

out of 5 stars
This move was for my elderly mother. I tried to handle all of the details. The Appointment for our estimate was not recorded correctly so since I live out of state, was then then not able to participate in the estimate walk through. As a result, the move was over estimated. In our previous move from NC to SC, the cost of our move was based upon the ACTUAL weight of the household, not an estimate. The movers did not weigh the truck after loading so I was changed based upon the estimate only, which I believe was high. If this is a correct practice for the Akron location, it’s puzzling as to why the inconsistency in practice. Also, upon unpacking, some items were found to be damaging due to how they were combined with other items in the same box. I was able to make repairs myself.
10/12/2018

Jennifer

out of 5 stars
Movers had great attitude and did a great job.

Movers arrived within estimated timeframe.

Estimator and office personnel did good job explaining what to expect and confirming appt.
Response
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<div>Jennifer we are so glad you had an awesome move with us!</div>
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10/12/2018

Carl

out of 5 stars
there were 5 movers. 4 were good. one i wanted to tell to get out of my house and go home for the day. The other 4 were all hard working and professional. the one didn't want to move furniture upstairs because it was too big. somebody else went in his spot and got the furniture upstairs.
Response
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<div>Carl, we are sorry that your move did not exceed your expectations. We are glad that over all you had a great experience with our services and if you wish to discuss the move any further please call is at 330-794-6683.</div>
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