Reviews

thank you very much - we will use you again the next time

Failed twice to get the movers to show up at my house at the scheduled time. The third time was a charm. The movers did an excellent job. They worked together very good. They were pleasant. All of my items were moved with care. Too bad that it took 3 times to get it right. But they did get it done and it was an excellent move.

The movers were fantastic. Bent over backwards to help me, a nervous single woman, manage the move. They did drop one thing - oh well, something happens in every move. Biggest problem was when I called a week before the move to give them a new phone number, they wrote it down wrong. When I called the day before, I told them they had the number wrong. They still didn't change it, so when the movers didn't arrive or call that morning and I called the office, I discovered they didn't make the change. The movers themselves told me that they called around 8:00 am, but when no one answered, they didn't come over. That is why I rated the office only acceptable.

This was my third time using two men. They’re always professional and hard working. Though this time I had a few dings on furniture I’d use them again. I took out the supplement insurance so I hope they honor their contract for repairs.

Our movers accidentally broke a bed frame. We've attempted to call the office to submit a claim but they will not call us back or take our calls. It's really frustrating. The movers were great, but it seems like after we paid, they just forgot about us and now we have a bed frame that doesn't work

Movers were very punctual and on time. There was a lot of corner bumping and trying to fit a table in a door that it would not go which resulted in scratches on the legs of the table. I had to to take the base off myself in order to get it in the house. They should have known to do this. An accident report was filed but I have yet to hear back from the company on what they are going to do to rectify the damages.

Used before, never again. Had to go to previous house the day after and spend 8 additional hours packing and moving items that were missed or ignored. Worse moving experience of my life. Will never use again and would never recommend to a friend or an enemy.

Job was rushed, boxes were packed in allot of cases with only one item. Allot of damage, and watched them drop 20+ boxes from the end of the lift. Not much care or concern was given to details. Taping job on the boxes was to the point where I was wondering if they would even hold.

Only service was loading my 26' truck for cross-country move. Office gave excellent service with complete explanations. Loading team was courteous and professional. Price was very fair. I have one complaint. I told the loading team we had 4 dozen blankets, so don't be shy about using them on nice furniture or anywhere needed. When we offloaded 5 days later, I found wood furniture legs rubbing the floor (when set on end) and other wood furniture and hard items. Table tops were wrapped but not the legs. Marring of several wood items could have been prevented if they would have simply wrapped the lower half of the furniture . After unloading, I found 2.5 dozen blankets still wrapped up and not used. Why be stingy with blanket wraps?

I still have yet to receive the receipts for payment. I was misinformed about the services truly available. Most of the moving teams attitude was horrible. They have no regard for other people’s things. I clearly labeled everything yet stuff they should have brought, they didn’t and then they brought things they shouldn’t have. I wasn’t able to look at everything due to them leaving our office a mess and now found cut and scratched tiles. They didn’t finish putting everything together and I moved more furniture than some of your employees. They didn’t wrap the furniture and a lot of items were ruined. I went and looked under desks and they rigged them together instead of properly putting them together. Had I not caught the next day, I could have potentially had an injured employee.