Reviews
Michelle
Tony and his coworker was very friendly and very professional! They were here to do a job and they both did a very good job.
Response
Hello Michelle, thank you for your kind words! We're delighted to hear that Tony and his coworker provided friendly and professional service. We'll make sure they know their hard work was appreciated!
Cody
Last year, I utilized the services of two men and a truck, and I was thoroughly impressed with their efficiency and the care they provided for my home and belongings. This time, I had a significantly larger load, including three flights of stairs, and a frigid day, yet they surpassed my expectations again. I would gladly recommend them to friends and family.
Response
Hi Cody, thank you so much for your wonderful feedback! We're thrilled to hear that we exceeded your expectations once again, even with the added challenges. It's great to know that our team provided the same level of care and efficiency you experienced last year. We truly appreciate your recommendation and look forward to assisting you or your loved ones again in the future!
Jan
The moving team did a great job for us once again. They were fast friendly, helpful and very careful with our property. This was much appreciated. The young woman supervisor did a fantastic job keeping us informed and getting the job done much faster than anticipated. Thanks so much!!
Response
Hi Jan, thank you for your wonderful feedback! We're thrilled to hear the team impressed you again with their speed, friendliness, and care. We'll be sure to commend the supervisor for her fantastic leadership. We appreciate your trust and support!
Coby
The service was good but was almost double the estimated cost. There are things in the future I would do differently to help expedite the move. The crew was really nice and helped me move in a piano at the end with an additional fee. The downside is they broke our dining room table. Waiting to hear back on how it will be fixed.
Response
Hello Colby, thank you for sharing your feedback. We're glad to hear that the crew was helpful and friendly, and we apologize for the unexpected cost and for the damage to your dining room table. We understand how frustrating this can be and are working to resolve the issue as quickly as possible. Thank you for your patience!
Christina
This was the smoothest moving experience of my life… and I’ve moved a lot. The office/scheduler answered emails and calls right away. The guys called just as they were on their way to give me a window for arrival. They secured our furniture so nothing would get damaged (using pads/shrink wrap water ever they needed). They arrived to the new place quickly. Super pleased!!!
Response
Hello Christina, thank you for your amazing review! We're so glad to hear that your moving experience was smooth and stress-free. It's great to know our team provided excellent communication and care for your furniture. We truly appreciate your feedback and are happy we could make your move a positive one!
Martha
The moving guys were nice, quick and helpful. It was a 3 part move and they made it easy!
Thanks!
Thanks!
Response
Hi Martha, thank you for your feedback! We're so glad the team made your three-part move easy, quick, and stress-free. We appreciate your kind words!
Lauren
The guys were great. Very friendly and accommodating. Made a stressful day much easier.
Response
Hello Lauren, thank you for your kind words! We're so glad our team could make your day easier. We appreciate your feedback and look forward to helping you again in the future!
Tonja
Hi, they were very personable but could have been more aware and considerate, i.e. closing doors and closing gate. They were training and there was alot of wasted time and goofing. Just not paying attention- I had to remind them about something that wasn’t finished. One of the movers put 2 boxes full of printer paper on my leather chair and left it there.
Response
Hello Tonja, thank you for your feedback. We’re glad to hear the team was personable, but we’re sorry to learn about the areas where we fell short. Your concerns about attentiveness, care, and efficiency are important to us, and we’ll use this feedback to improve our training and processes. We appreciate you bringing this to our attention.
Mark
Dakota, Emma, Trino and Lekai did an outstanding job delivering and unloading. Very efficient, careful and friendly.
Response
Hi Mark, thank you for your fantastic feedback! We're so glad Dakota, Emma, Trino, and Lekai provided efficient, careful, and friendly service. We really appreciate your kind words!
Brian
I wanted to thank my moving team who consisted of Ethan, Peter, and Ezra who did an outstanding job!
Response
Hi Brian, thank you for your kind words! We’re really glad that Ethan, Peter, and Ezra did an outstanding job. We’ll be sure to share your appreciation with them!
