Reviews
Claudia
Our movers were on time and very hard workers. They were very polite and knowledgeable about moving furniture safely and staging it in our new home. We were so pleased with the whole move and will most definitely refer them to friends and neighbors.
Thank you.
Claudia
Thank you.
Claudia
Response
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<div>Good morning Claudia, thank you for sharing this with us! We are pleased to hear your professionals were polite and knowledgeable while helping stage your home. Our mission is to exceed your expectations for each and every move and help in any way possible. Take care for now and have a wonderful weekend.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Good morning Claudia, thank you for sharing this with us! We are pleased to hear your professionals were polite and knowledgeable while helping stage your home. Our mission is to exceed your expectations for each and every move and help in any way possible. Take care for now and have a wonderful weekend.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Anthony
Overall good...was delayed a day after taking day off however they made up for it
Response
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<div>Thank you Anthony. We appreciate your flexibility and can assure you that is not the norm here, however, occasionally it does happen. We always strive to exceed your expectations and we are thankful to have the opportunity to help take care of you and your belongings! Please let us know if there is anything else we are able to do for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Anthony. We appreciate your flexibility and can assure you that is not the norm here, however, occasionally it does happen. We always strive to exceed your expectations and we are thankful to have the opportunity to help take care of you and your belongings! Please let us know if there is anything else we are able to do for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bob
Nick and Taylor great attitude and work ethic. They gave out early afternoon with truck 3/4 loaded and hit the wall. The demands of carrying, wrapping, and placing on the truck was too much for them. A third man staying on the truck to help wrap and place would have made the move perfect. Was told would receive a call 2 days before move, never happened. I called you to confirm, then got an email day before the move to call you and confirm that I was never told about. Unloading went smooth, again Nick and Taylor great to work with. Jeremy the estimator was good. Overall good value for my money and considering the stress of moving I would use your company again. Should have large trash bags on truck as soda bottles and debris in walk way. Bob
Response
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<div>Thank you Bob! We appreciate this and will take everything into consideration. Sometimes we do send out additional labor despite our name. I will pass this information along to your estimator and Nick and Taylor so we can continue to improve! We wish you the best and hope you have a wonderful weekend. Take care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Bob! We appreciate this and will take everything into consideration. Sometimes we do send out additional labor despite our name. I will pass this information along to your estimator and Nick and Taylor so we can continue to improve! We wish you the best and hope you have a wonderful weekend. Take care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jim
In the pouring rain in Biltmore Village just before the 5/30 flood these guys showed up, worked in the rain, were courteous, responsible and never complained. Just recommended to my neighbor!
Response
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<div>Thank you Jim! We greatly appreciate you sharing this with us and selecting us as your preferred moving company. The timing for your move couldn't have been any better and we are so happy we were able to help safely move your business before the big flood. We look forward to assisting you and any of your recommendations on the future! Take care and have a wonderful weekend.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Jim! We greatly appreciate you sharing this with us and selecting us as your preferred moving company. The timing for your move couldn't have been any better and we are so happy we were able to help safely move your business before the big flood. We look forward to assisting you and any of your recommendations on the future! Take care and have a wonderful weekend.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Hugh
I was disappointed with the final service of moving the washer and dryer from an upstairs location in the new house to downstairs. I had spoken to the lead person and he agreed to do that at the end of the unloading. It was overlooked. When the crew came to complete the move the charge was for a full hour and a basic truck charge. I thought the charge should have been shared or cut in half as both myself and the crew overlook the agreed moving of the washer and dryer. I requested a sharing of cost and never had a response.
Response
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<div>Hugh, we are sorry for the miscommunication and can understand your frustrations. We would like to speak with you regarding your recent move. Our records show we have tried but are unable to get in touch with you. Please give us a call at 828-681-5252 so we can go over your bill and discuss in more detail. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hugh, we are sorry for the miscommunication and can understand your frustrations. We would like to speak with you regarding your recent move. Our records show we have tried but are unable to get in touch with you. Please give us a call at 828-681-5252 so we can go over your bill and discuss in more detail. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joanne
I would recommend them and use them again . Joanne aka jojo
Response
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<div>Hello Jojo, thank you for taking your time to share this! We appreciate you selecting us as your preferred moving company. Please let us know if there is anything else we are able to do for you. Have a wonderful weekend and take care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Jojo, thank you for taking your time to share this! We appreciate you selecting us as your preferred moving company. Please let us know if there is anything else we are able to do for you. Have a wonderful weekend and take care.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Margaret
Couldn't have been more pleased with TWO MEN from the first phone call to the TRUCK driving away. Clearly your company and employees understand 'moving stress'. Colin, JD, Kodiak - all priceless.
Response
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<div>Wow Margaret, thank your for such a kind review! I will be sure to share this with Collin, JD and Kodiak so they can keep up the hard work! We do know moving can be stressful so we strive to make the process as smooth as possible and help you through it. Take care for now and enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow Margaret, thank your for such a kind review! I will be sure to share this with Collin, JD and Kodiak so they can keep up the hard work! We do know moving can be stressful so we strive to make the process as smooth as possible and help you through it. Take care for now and enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Renee
The 2 guys that moved us were extremely nice and worked extremely hard the entire time. They protected all of our furniture. I would definitely recommend them to people and if ever need a mover again, I will be reaching out to them. Thanks again for the job well done!
Response
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<div>Hello Renee. Thank you for taking the time to share your experience with us! We are your "Movers Who Care®” and treat your belongings like they are our own. We look forward to assisting you in the future, feel free to give us a call! Take care for now and have a wonderful weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Renee. Thank you for taking the time to share your experience with us! We are your "Movers Who Care®” and treat your belongings like they are our own. We look forward to assisting you in the future, feel free to give us a call! Take care for now and have a wonderful weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeanie
The two movers were excellent; care was taken to load and unload in an efficient manner.
Response
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<div>Thank you Jeanie for sharing this with us! We appreciate you selecting us a your local moving company! We are your "Movers Who Care®” and strive to exceed your expectations. Enjoy your new home and have a great weekend.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Jeanie for sharing this with us! We appreciate you selecting us a your local moving company! We are your "Movers Who Care®” and strive to exceed your expectations. Enjoy your new home and have a great weekend.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Janet
1st my name is Jana not Janet. I uaed this company 2yrs ago and knew it was the one to use in future moves.
Response
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<div>Hello Jana! We are so sorry for having misspelled your name! I've changed it in the system for you so you wont have this issue in the future! We appreciate you selecting us as your preferred moving company and look forward to assisting when the need arises. Enjoy your new home and take care!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Jana! We are so sorry for having misspelled your name! I've changed it in the system for you so you wont have this issue in the future! We appreciate you selecting us as your preferred moving company and look forward to assisting when the need arises. Enjoy your new home and take care!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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