Reviews

The crew of Nick, Justin, and Nathan out of the Fletcher office in NC were great. A quick strategy of the order of items going in the truck, and they were off! Great coordination among the crew, and with me. Great experience.

Professional in every manner. Movers were courteous and hard working. Supervisors communicated well.

Reese and Nick did an outstanding job. Super nice and very good at their job.

Our move was local. Though quite expensive for a local move, the three men that came should get a bonus. First off the truck broke down right in front of the house and they remained calm, then they moved one large furniture piece after another with no complaint and third it was raining all day. They took care of our items with only a few wall dings. (And ruts in our yard from rain and traffic) but they had a good attitude and were a pleasure to work with. I think it was very expensive for a local move. I know the men that came don’t get paid enough. They did a lot of hard work and deserve a bonus!!

Cost me double what I was initially told. Many of my furniture pieces were damaged. One piece was completely ruined. The piano is maimed significantly and almost every piece has some damage. There was damage to a wall.

Andrew in the office was absolutely terrific! Movers had good personalities & nice to work with. Didn’t come so prepared based on my video. Damaged my house number sign with truck. Rushed & not as careful with unloading. Left a big, heavy piece wrapped & turned up. I had to get help lowering it & placing it. Weak professionalism. Overall good experience - just expected a little more professionalism for the money.

The movers were efficient and did a great job moving two of us to and from two different locations in each city. It was certainly the most cost effective and simplest option for our moving needs. A couple items were slightly damaged, primarily aesthetically not functionally, and some bolts and screws were left on the truck, but return via mail promptly. I appreciated the movers positive attitudes and friendly demeanor. Thanks for the help!

The packing & moving went smoothly, professionally. The issues, & the reason I'd hesitate to recommend you, surfaced after the move. When we began unpacking, three very good coats were used as packing material in the bottom of a box instead being hung. Two items were damaged. Illogical packing-electronic components separate from remotes, lamps separate from bulbs, etc.
The overwhelming problem, however, was when I returned to the house after the move to meet with the cleaning team and found LOTS of items had not been packed & moved as instructed. Heavy boxes of hardware I could not lift, drawers full of utensils, all the pictures and rug in one room. This issue was addressed well but should never have happened. Very stressful with just a few hours before the buyer's walkthrough.

One member of the team seemed genuinely caring about the process, my convenience, and the care of my property. The other seemed disinterested with a "let's just finish this asap" attitude. Several of my items were tossed into storage without consideration re: heavier items being on top of lighter ones. Several wooden pieces of furniture were noticeably scratched or marred, and a wicker chair was ruined (large hole punched into the back). Because the items were packed into a storage unit, I did not see the extent of damage and mishandling until I began unpacking. I had intended to use TWO MEN AND A TRUCK to move my goods from storage into my new home, but after seeing the condition of the first few items upon opening the storage unit door, I immediately changed my mind.

2 of the 3 men that came had little focus and care for the move, only to get it over with. They didn't read the boxes to see where they were to go, never mind seeing fragile on the box. I have about 5 broken items. I've called their office 4 times and told they would look into the issues. I've never heard back from them.