Reviews

11/28/2019

Jay

out of 5 stars
In the past four years, I have used Two Men and A Truck four times. This is the first time I have been less than totally satisfied. All was hectic with the unloading and placing the furniture. So much so that we did not realize until going to the old house the following day that items still remained. The room size area rugs remained on the floor. We could not move them so arranged with the new buyers of the house to just keep the rugs. A few other smaller items remained in other rooms (e.g., waste basket in bathroom) that we could handle ourselves but we should not have had to return to the house to find the move was less than complete.
Response
Hello Jay. We are sincerely sorry you did not have a good moving experience and can understand your frustration. Please contact us t (828)681-5252 as we would be happy to discuss this with you further.
11/28/2019

Sarah

out of 5 stars
The two guys who came were both amazingly efficient and friendly! They did a great job.

My only negative is that the window for arrival was 12-5 which was frustrating, because we had to be ready for arrival that entire window when we were also trying to move all of our stuff. They arrived almost at five, so we’d been waiting for them since noon, not to mention five o’clock traffic that became an issue. I just wish there was a smaller window of time to expect them, since it’s a busy day for everyone.
Response
Hey Sarah! We are glad to hear you were pleased with the quality of our service. We understand that you found our afternoon schedule inconvenient and we apologize for any frustration this may have caused. Unfortunately, moving being a complex process with many moving parts, this is the only way we are able to offer secondary services to more customers once our teams are all booked for morning starts. While we understand that this can be a long window, we wish to avoid promising our customers any service we cannot deliver on. Please let us know if there is anything else we can do for you.
11/27/2019

Patti

out of 5 stars
Just keep doing what you’re doing and how you’re doing it.

Thanks so much for making our move easy.
Response
Hi Patti! Thank you for the kind review. If you need anything else just let us know!
11/27/2019

Deborah

out of 5 stars
The two guys sent out were super in moving the furniture with care and assembling everything for me. Great job Justin and Gilbert!!
Response
Hello Deborah! Justin and Gilbert take a lot of pride in the quality of their service and will be pleased to hear you were so happy with their work. Hope you have a great day!
11/26/2019

David

out of 5 stars
The two young men where very professional and polite. On time and where very careful with what we needed moved. Would differently use your company again. Thanks for making our moved quite and smooth.
Response
Hi David! We know moving can be challenging so we strive to make every move as easy as possible. Just let us know if you need anything else!
11/26/2019

Catherine

out of 5 stars
Jamal and his crew were amazing! They worked through the rain downpours and were great coaches to the new guy. They made our move so much easier than when we do it and I highly recommend them! They were so thoughtful and articulate. They communicated so well and made it look easy-even though it was moving from one 2nd floor to another. Great job!!!
Response
Hey Catherine! Thank you for taking the time to share your experience with us. Jamal and his team will be thrilled to hear you were so pleased with their work. Hope you are settling in well!
11/25/2019

Marcia

out of 5 stars
Extremely satisfied with the movers. Very professional and did an excellent job.
Response
Hello Marcia! Thank you for the review. Hope you have a great day!
11/24/2019

Scott

out of 5 stars
Reece and Duan were awesome. Very nice guys and very careful. Went above and beyond.
Response
Hi Scott! We know Reece and Duan will be thrilled to hear their work was appreciated. Please let us know if you need anything else. Have a great day!
11/22/2019

Brenda

out of 5 stars
From our first contact with Two Men and a Truck until the moving crew pulled out of our new driveway, we were amazed by the care, concern, friendliness and professionalism of the Two Men and Truck family. Shoutout to Jody and Jason with whom we spent the better part of two days. They took care of our beloved possessions as if they belonged to them. They went above and beyond to manage the steep driveway at our previous home and did so cheerfully. We will be requesting them again when we move into our newly built home a year from now. We know we can trust them to take care of us and all of our stuff.
Response
Hey Brenda! We are so glad to hear you had such a great experience with our service. Jody and Jason take a lot of pride in the quality of their work and will be thrilled to hear it was appreciated. We will look forward to helping you with your next move and hope you are settling in well!
11/22/2019

Becky

out of 5 stars
Very professional and efficient. Fun to deal with during a stressful time.
Response
Hey Becky! Moving is always challenging. That's why we strive to make each move as easy as possible. Hope you have a great day!