Reviews
Kathleen
My movers, Nick and Tim, were excellent! They treated my household goods as if they were their own and the homes too. They were both very courteous and very professional!!! Moving has always stressed me out, but this move was smooth sailing from start to finish thanks to Nick and Tim!!!
Response
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<div>Hello Kathleen! Thank you for taking the time to share your experience with us! We are thrilled to have the opportunity to assist in your relocation needs! I will be sure to share this with Nick and Tim so they can keep up the hard work! We look forward to assisting with any moving need in the future. Take care and Happy Thanksgiving!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Kathleen! Thank you for taking the time to share your experience with us! We are thrilled to have the opportunity to assist in your relocation needs! I will be sure to share this with Nick and Tim so they can keep up the hard work! We look forward to assisting with any moving need in the future. Take care and Happy Thanksgiving!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debbie
Daniel, Hunter and Tim helped to make a dismal, hard day much better with their cheerful attitudes.
Response
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<div>Thank you Debbie! We are thrilled for the opportunity to exceed your expectations recently and to hear your professionals helped brighten your day. Thank you for taking the time to review your services from Daniel, Hunter and Tim! We are here to help as much as you need, please let us know if we can do anything else. Take care and Happy Thanksgiving!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Debbie! We are thrilled for the opportunity to exceed your expectations recently and to hear your professionals helped brighten your day. Thank you for taking the time to review your services from Daniel, Hunter and Tim! We are here to help as much as you need, please let us know if we can do anything else. Take care and Happy Thanksgiving!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Georgia
Aaron and Nathan were on time and very courteous. They got right to work and finished the job as we were told. This is our second time using Two Men and a Truck and would not think of using any other service.
Response
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<div>Wow Georgia! Thank you for taking the time to review your recent services. We are pleased to hear Aaron and Nathan were timely and courteous while moving your belongings. we look forward to assisting in the future when the need arises. Take care and Happy Thanksgiving.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow Georgia! Thank you for taking the time to review your recent services. We are pleased to hear Aaron and Nathan were timely and courteous while moving your belongings. we look forward to assisting in the future when the need arises. Take care and Happy Thanksgiving.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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C E
It rained hard all day & they were still in good spirits by the end of the day. All in all it was a good moving experience considering the weather.
Response
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<div>Thank you CE! We can't control the weather but we can control your satisfaction! We are thrilled to hear your moving team stuck to it and were able to exceed your expectations. Please let us know if there is anything else we can do! Take care and have a wonderful Thanksgiving.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you CE! We can't control the weather but we can control your satisfaction! We are thrilled to hear your moving team stuck to it and were able to exceed your expectations. Please let us know if there is anything else we can do! Take care and have a wonderful Thanksgiving.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gary and Diane
The team treated our belongings very well and they were courteous and easy to deal with...the leadership team made two visits to ensure everything was going well and took immediate steps to address a few minor issues. Byron is a packing genius! He was able to safely fit all of our belongings in one storage unit. We would like to ask that he be on the crew that we use to move from the storage unit to our home when it is ready.
Response
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<div>Thank you Gary and Diane! It was a pleasure assisting you recently and are pleased to hear our professionals were able to exceed your expectations. We look forward to getting your guys back out there when you are ready. Just let us know and we'll be happy to set it up. Take care for now and enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Gary and Diane! It was a pleasure assisting you recently and are pleased to hear our professionals were able to exceed your expectations. We look forward to getting your guys back out there when you are ready. Just let us know and we'll be happy to set it up. Take care for now and enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Trully
The staff was very friendly even when I was late meeting them.
Response
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<div>Hello Trully! Thank you so much for taking the time to review your recent services. Thank you for the opportunity to exceed your expectations. We are your "Movers Who Care®” and here to help as much or little as you need us too. Take care and have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Trully! Thank you so much for taking the time to review your recent services. Thank you for the opportunity to exceed your expectations. We are your "Movers Who Care®” and here to help as much or little as you need us too. Take care and have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Martha
We loved our moving crew!! They were friendly, funny, & very careful with our things. They helped us to actually enjoy moving day & we can't recommend them enough.
Response
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<div>Wow Martha! Thank you for taking the time to share this experience with us! Our team is happy to hear your professionals were friendly, careful and funny to make your moving day enjoyable. We with your the best and look forward to assisting with your next moving adventure. Take care for now and enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow Martha! Thank you for taking the time to share this experience with us! Our team is happy to hear your professionals were friendly, careful and funny to make your moving day enjoyable. We with your the best and look forward to assisting with your next moving adventure. Take care for now and enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeff
Movers were courteous and kind. Truck crew was always on time and ready to work.
Office staff was courteous and efficient. Communication was very good.
Follow up by vendors regarding damage needs work. Two Men and A Truck has contacted the vendors but the vendors have yet to contact us.
Over all a good experience. We would recommend Two Men and a Truck to anyone for a local move here in Hendersonville / Asheville NC.
Office staff was courteous and efficient. Communication was very good.
Follow up by vendors regarding damage needs work. Two Men and A Truck has contacted the vendors but the vendors have yet to contact us.
Over all a good experience. We would recommend Two Men and a Truck to anyone for a local move here in Hendersonville / Asheville NC.
Response
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<div>Hello Jeff, we are pleased to hear your crew arrived and worked efficiently for you. We strive to make the transition as smooth as possible for you. We appreciate you bringing the vendor issue to our attention and we will address this appropriately with the correct individuals. Please let us know if there is anything else we can do. We look forward to assisting you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Jeff, we are pleased to hear your crew arrived and worked efficiently for you. We strive to make the transition as smooth as possible for you. We appreciate you bringing the vendor issue to our attention and we will address this appropriately with the correct individuals. Please let us know if there is anything else we can do. We look forward to assisting you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carole
I used Two Men & a Truck to move my mother's things out of her apartment and into my home. The employees were very polite and they did a good job. There was a minor dent put in our wall from one of the pieces of furniture and the employees reported it and within a few days their painter came out, fixed it and painted the entire wall. I would highly recommend using them and would use them again. :)
Response
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<div>Thank you Carole! We appreciate you taking the time to share your experience with us. We are sorry to hear about the damage that occurred but and pleased to hear our men came our in a timely manor and took care of that for you. Please let us know if there is anything else you need. We will be happy to help and wish you the best!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Carole! We appreciate you taking the time to share your experience with us. We are sorry to hear about the damage that occurred but and pleased to hear our men came our in a timely manor and took care of that for you. Please let us know if there is anything else you need. We will be happy to help and wish you the best!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cynthia
I used both the Greenville and Asheville Two Men and a truck. All I can say is the Greenville team is excellent and the Asheville team was terrible. The Greenville me worked very hard and did a great job. The Asheville team you could tell did not want to be doing the job. I spoke with the general manager after the move about some of the issues I had and he told me the owner would be calling me. I never heard from him.
Response
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<div>As a company who values customer service, feedback is always welcome and service quality is our top priority. We understand your frustrations and thank you for bringing this to our attention. Our records show we have made multiple attempts to contact but are unable to connect. After our professionals arrived, there were many additional items expected to be moved that were not discussed during the reservation and this changed the accuracy and quality of your estimate. If you would like to discuss this further please call our office at (828) 681-5252.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>As a company who values customer service, feedback is always welcome and service quality is our top priority. We understand your frustrations and thank you for bringing this to our attention. Our records show we have made multiple attempts to contact but are unable to connect. After our professionals arrived, there were many additional items expected to be moved that were not discussed during the reservation and this changed the accuracy and quality of your estimate. If you would like to discuss this further please call our office at (828) 681-5252.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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