Reviews
Danielle
Trey and Shane were so awesome, words can’t express how they worked as a team so efficiently. Very kind, hard working, used time wisely, and very gracious. If you need movers that are everything I listed above, use 2 men and a truck and ask for Trey and Shane.
Alan
The team did a great job. Fast, friendly and great to work with. Would recommend two men and truck to any and all!!
Adilah
Movers broke my furniture, lost pieces and left parts behind preventing full re-assembly. I had to catch a column of wrongly stacked boxes from falling over - I had to move a number of items myself (42 yr old mom). Absolutely NOT worth the nearly $2,000 I was charged for a local move. Pls find a different moving company at a better price. I emailed about the damages .... nothing... but silence.
Response
Adilah,
Thank you for sharing your experience. We’re truly sorry to hear that your move did not meet your expectations. At Two Men and a Truck, we take customer feedback seriously and strive to provide high-quality service with care and professionalism.
We understand your frustration regarding the handling of your belongings and the confusion around which items were meant for your home versus storage. Our team followed the instructions provided during the move, and a video of the packed storage unit was reviewed by management, who found it to be safely and efficiently organized. We regret any miscommunication and are happy to assist in locating your missing bedding and pillows—please contact our office directly so we can help.
We also want to clarify that your final bill was lower than the original quote, not higher. We quoted $1,927.50 and your actual move came to $1,785.00. We strive to be transparent with pricing and ensure our customers receive fair value.
Regarding your concerns about professionalism, we do not condone any behavior that reflects poorly on our brand. Your feedback has been shared with our team for internal review and coaching.
We’re sorry that your experience left you in tears—that is never the outcome we want for our customers. If you’re open to it, we’d appreciate the opportunity to speak with you directly and work toward a resolution. Please reach out to us at 228-284-1736 or info0345@twomen.com.
Thank you for sharing your experience. We’re truly sorry to hear that your move did not meet your expectations. At Two Men and a Truck, we take customer feedback seriously and strive to provide high-quality service with care and professionalism.
We understand your frustration regarding the handling of your belongings and the confusion around which items were meant for your home versus storage. Our team followed the instructions provided during the move, and a video of the packed storage unit was reviewed by management, who found it to be safely and efficiently organized. We regret any miscommunication and are happy to assist in locating your missing bedding and pillows—please contact our office directly so we can help.
We also want to clarify that your final bill was lower than the original quote, not higher. We quoted $1,927.50 and your actual move came to $1,785.00. We strive to be transparent with pricing and ensure our customers receive fair value.
Regarding your concerns about professionalism, we do not condone any behavior that reflects poorly on our brand. Your feedback has been shared with our team for internal review and coaching.
We’re sorry that your experience left you in tears—that is never the outcome we want for our customers. If you’re open to it, we’d appreciate the opportunity to speak with you directly and work toward a resolution. Please reach out to us at 228-284-1736 or info0345@twomen.com.
Allen
Outstanding service from the moment we contacted the office. Prompt, courteous and professional. Our move was handled exceptionally. Communication was thorough and friendly. Overall excellent experience.
Joseph
Our moving experience with Two men and a truck was beyond exceptional. From the first phone call to the last box unloaded everyone was helpful and professional. The moving crew showed up right on schedule and they were ready to get to work. They worked long and hard, not even stopping for lunch. We would definitely use them again!
Robert
We had a fantastic experience making a local move within Gulfport. The office staff kept us informed along the way, the estimate was done professionally and the moving crew were top-notch. Jacob was the lead mover and he and his two assistants were personable and very quick. I would highly recommend two men and a truck to move you.
Nola
I am frustrated that the movers only gave me 5 screws for my bed when It took like 15. I had to make multiple trips to home depot to figure out what screws I needed to put my bed together. I just went to hook up my washer and dryer and the movers didn’t bring the hoses for the washer or the dryer so now I have to go back home depot and buy all new hoses. It’s frustrating.
Response
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the inconvenience you experienced with your bed assembly and washer/dryer setup. That’s definitely not the smooth, stress-free move we aim to provide.
We understand how frustrating it must have been to make multiple trips to Home Depot, and we sincerely apologize for the oversight in not providing all the necessary screws and hoses. Your experience has been shared with our team so we can address this internally and ensure better preparation and communication moving forward.
Thank you again for your feedback — it helps us improve and serve our customers better.
We understand how frustrating it must have been to make multiple trips to Home Depot, and we sincerely apologize for the oversight in not providing all the necessary screws and hoses. Your experience has been shared with our team so we can address this internally and ensure better preparation and communication moving forward.
Thank you again for your feedback — it helps us improve and serve our customers better.
Nedal
The guys did an amazing job. They were efficient and everything made it in its original condition. I can't recommend them enough.
Jennifer
Charlie, Zach, and Drew were amazing! They were on-time, personable, and finished the move quickly and without any damage to our belongings. I would highly recommended Two Men and a Truck to anyone.
Coy
For th purpose we needed help moving they were perfect, however it was obvious they could have used some equipment like cordless drill and a bellmans garment cart but all went well, move was quick, thank you all very much...
Response
Thank you so much for your kind words and for choosing TWO MEN AND A TRUCK® Gulf Coast! We're thrilled to hear your move went smoothly and quickly. We also appreciate your feedback about the equipment — that’s a great note, and we’re always looking for ways to improve our service and come better prepared.
If you ever need us again, we’d be honored to help. Wishing you all the best in your new space!
If you ever need us again, we’d be honored to help. Wishing you all the best in your new space!
