Reviews
Phyllis
All was absolutely excellent.
MAIN THING IS: I FORGOT ATTIC; had to get someone go back next day & retrieve items
To me: that should be upfront question when schedule & movers should be advised to ASK, “ Is there items in attic to move too”!
Extra cost time for me but other than that awesome job !
I could not follow so I could tip guys too because I remembered AFTER they leftnif attic/contents
MAIN THING IS: I FORGOT ATTIC; had to get someone go back next day & retrieve items
To me: that should be upfront question when schedule & movers should be advised to ASK, “ Is there items in attic to move too”!
Extra cost time for me but other than that awesome job !
I could not follow so I could tip guys too because I remembered AFTER they leftnif attic/contents
Stephanie
My experience was great. There was some miscommunication with the Tuesday team of three men that was sent out to pack my things. They didn't have any boxes when they came, and they just left and told me that they were coming back the next day at 8am. On Wednesday at 9am a new team of two men arrived expecting to simply load the truck and found that they had to pack the entire house. Apparently the main office also didn't realize that the Tuesday team hadn't packed the house. However, I still give my service an exceptional rating because the two men that came on Wednesday were excellent! They had great attitudes about the whole situation, and they packed, loaded, and unloaded all of my things quickly and efficiently with big smiles. Because of them, I will DEFINITELY recommend this company!
Response
Stephanie, thanks for the wonderful review! I am going to look into this a bit further, because we definitely don't want that happening to any other customer. It sounds like the office and the first crew may of had some miscommunication, but we will get to the bottom of that, and we are so sorry! We are thrilled to hear your second crew was able to finish up the job and do a great job for you! Please let us know if you need anything!
Terry
Men did a very good job. They were hard workers and finished job with in estimated time. Would definitely want they again. And will recommend them to any looking to move
Kezia
Drew and Percy were awesome! They made my mother’s move to assisted living effortless. So grateful for their help!
Edwin
Four very polite and capable young men (Chris, Sage, Brandon and Orlando)
worked hard all day without complaining, even when they saw the 12-foot flight of stairs to the main floor and another 10-12 feet of stairs to the top floor. We had several large, heavy pieces, including a piano which Chris was obviously experienced at handling.
They pulled off a miracle for us.
Our only suggestion would be to have a rep come to the house to be moved into (if local)
to get an overview of the stair situation before moving. We felt it perhaps should have been one day of loading, another day of moving to give the guys a chance to recharge before tackling our stairs. It felt dangerous to us, though as I said the movers pulled it off.
We will certainly recommend your company to anyone who asks.
worked hard all day without complaining, even when they saw the 12-foot flight of stairs to the main floor and another 10-12 feet of stairs to the top floor. We had several large, heavy pieces, including a piano which Chris was obviously experienced at handling.
They pulled off a miracle for us.
Our only suggestion would be to have a rep come to the house to be moved into (if local)
to get an overview of the stair situation before moving. We felt it perhaps should have been one day of loading, another day of moving to give the guys a chance to recharge before tackling our stairs. It felt dangerous to us, though as I said the movers pulled it off.
We will certainly recommend your company to anyone who asks.
Ken
The three guys did a fine job..
They were professional and courteous.
Kudos to them.
They were professional and courteous.
Kudos to them.
Vince
Not happy with the fact that the finel bill was twice what the quote was
Response
Vince, we are sorry to hear the move costs were more than you had expected. We do our very best to provide accurate estimates based on the contents you provide us in the initial quote. We do just charge for actual time used, billed in increments of 15 minutes after a one hour minimum. Please give our offices a call if you would like to discuss the pricing and why it may have doubled from the original quote. Thanks!
Kiono
The guys were great and extremely helpful. Listened to my concerns and responded appropriately. They took time to properly care for my items and place them in the correct rooms. They were careful not to damage furniture or areas that the furniture would be placed into. I would highly recommend two men and a truck as a trustworthy company which takes the time to ensure the move occurs without incident. This is the second time i have used the company for the move, and they are the only company that I will put my faith in during such an transitional time which can be extremely stressful and difficult at times. Two men and a truck allows you to have one less thing to be concerned about. They are trustworthy and professional. I should've tipped them more than just advice, next move i guess.
Teresita
All was great but I did think the price was very steep. To have one table in a flat pack delivered and set up cost almost half the price of the table
William
All good, professional, courteous and accommodating
