Reviews

06/28/2019

Kevin

4 out of 5 stars
We had 2 movers. Alex was exceptional! He worked quickly and showed care with our belongings. Joe, not so much. He didn’t take any initiative on his own, and broke 2 pieces of furniture. He also dragged the wood furniture in the parking lot, and didn’t stop until Alex intervened. He also slid our expensive mattresses in the truck and they got a little grungy. He didn’t quite seem to understand the mechanics of angling furniture. If we would’ve had 2 guys like Alex, I would’ve rated everything excellent...I wish I would’ve tipped HIM!
06/28/2019

Jeff

5 out of 5 stars
Everything went perfectly. The movers had great attitudes even with all the heavy stuff and all the stairs!
06/25/2019

Daniel

4 out of 5 stars
The movers did a good job. It was a lot for two people as there were a lot of large items. There was some wet furniture that they could have maybe been more strategic with as it leaked on my nice couch and could be stained but otherwise they did a good job and were careful with everything. Other than that the cost ended up being double what I was hoping for so I may look around for other options in September when I have to move all of this to our new place. Thanks
06/16/2019

Margaret

5 out of 5 stars
The moving men were great! They did an excellent job wrapping things. Good sense of humor. The only issue was in driving to new house a bookshelf was damaged.
Peg
06/11/2019

Ray

3 out of 5 stars
Everything was great until a couple days later when I noticed gouges in the wall in 2 different spots. I am in a time crunch, so I started fixing myself. Price was tough to swallow also. I would appreciate a couple hundred $ back if possible. I can send pics of it, but I put spackle in it and am planning on sanding and painting tonight or tomorrow.
06/08/2019

Dana

4 out of 5 stars
I have had positive experiences in the past and my moving team was polite and friendly. However, one was not careful with my furniture, scratched a family heirloom hutch, when I told him he was scratching it, he did the same thing that caused the scratch again. Another piece had a fresh chip gouged out that I didn’t see the cause. They placed an item so that the door was blocked after I pointed out the door needed to be closed so this didn’t happen. They didn’t return my key from my storage lock (thankfully I had extras.) I feel bad giving a poor review because they both were very nice but I wouldn’t use the company again if I hadn’t had 2 previous positive experiences.
06/03/2019

Candace

2 out of 5 stars
The moving crew was very inexperienced. They were slow, banged into walls, broke off part of a stair railing (did not tell me - I noticed it and had to ask for the part that was in his pocket). Alex took a photo of the gun safe they were moving (thought this was very unprofessional) and he asked to put food in my refrigerator. Had to hire 3 guys to move a safe and it turned out they needed to send 2 "experienced guys" from the office to move it. They were so slow - walking around in circles. I moved all my boxes to the driveway to have it staged for them and make it easy. Big mistake to send 3 newbies to the field with no supervision. It was so obvious they needed training. Zach on the crew tried really hard and was very polite. Brandon needed direction but was courteous. Alex was poor
05/31/2019

Art

5 out of 5 stars
The lead, Josario (Im sure I butchered his name here) - he was excellent. He was very communicative, lead his team well and all the while busted his butt to get it done. The other three were also great. I was very impressed with their overall attitude - many smiles and good words from all of them all day. I was overly impressed with the level of protection they put on the carpet and how very little scuffs or dents were incurred at origin or destination. This team made a highly stressful process very easy & I would highly recommend them to anyone...
05/30/2019

Paul

3 out of 5 stars
Your office staff kept getting our phone number wrong and failed to follow through on multiple requests for assistance and information. This forced us to make multiple calls to get the same information we expected after 1-2 calls. It also led to your movers not having the right phone number so they could not call ahead to let us know they were coming.
The attitude of your movers was awesome but they lost two items and we've not been able to get the office staff to help us find out what happened. Also your movers had problems contacting us via cell phone when nobody else has had problems contacting us that day.
05/27/2019

Bonnie

2 out of 5 stars
There was damage to a piece of furniture and a wall. If office staff had advised emptying drawers instead of saying to maybe remove items from top drawer only, incident probably wouldn’t have happened. Movers did the best they could but could have been more careful. Office staff returned call immediately and furniture and wall were repaired within two days. Repairman was skilled and efficient.