Reviews
Catherine
Darrin and Coston were very professional and respectful. Our move day was rainy and they managed to keep from tracking outside elements into our homes. The move was quick and efficient! I would use Two Men and A Truck for any future moves that I have!!!
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<div>Thank you for such a kind comment, Catherine! We are so happy to have helped you. Have a great<br/>day!</div>
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<div>Thank you for such a kind comment, Catherine! We are so happy to have helped you. Have a great<br/>day!</div>
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Richard
I did not get a response to my on-line registration and my two phone call messages, but when I went to the office they were very helpful. Everything was set and scheduled for March 31st. I had requested March 30th in my registration a week earlier, but that date was filled. When the truck arrived, it did not have the wardrobe boxes I had requested, but the truck had two old boxes I was able to use. Besides the minor problems, I was successful in my move and the team was great.
Response
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<div>Richard, we are so sorry we were not able to get in contact with you sooner! We are always trying to keep our customers in mind and getting back with you as soon as possible is our goal! Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day! You can always text us at the number (248) 226-9715 at any time!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Richard, we are so sorry we were not able to get in contact with you sooner! We are always trying to keep our customers in mind and getting back with you as soon as possible is our goal! Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day! You can always text us at the number (248) 226-9715 at any time!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
The guys that did our move were awesome. They were genuinely interested in making our move a positive experience, and seemed to be excited when they beat the estimated move time.
Response
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<div>Hello John, Thank you so much for taking the time to share your move experience with us.<br/>We're so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello John, Thank you so much for taking the time to share your move experience with us.<br/>We're so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Barbara
The movers were very careful but also very efficient. They did an excellent job and helped me set up my new home.
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<div>Thank you, Barbara! We are so pleased our team could help make your moving experience<br/>positive and stress-free. We hope you’re settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Barbara! We are so pleased our team could help make your moving experience<br/>positive and stress-free. We hope you’re settling into your new home well!</div>
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Glenda
The movers were professional and I appreciated how they cared for my items.
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<div>Thank you for such a kind comment, Glenda! We are so happy to have helped you. Have a great<br/>day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for such a kind comment, Glenda! We are so happy to have helped you. Have a great<br/>day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Linda
Extremely satisfied with Two Men and a Truck will recommend them to everyone.
Response
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<div>Hi Linda, thank you for taking the time to leave us a review, we truly appreciate it. We will be<br/>sure to share your kind words with your crew. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Linda, thank you for taking the time to leave us a review, we truly appreciate it. We will be<br/>sure to share your kind words with your crew. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kim
The two men that move me you were excellent. The office people that scheduled someone to come out and look at my stuff never showed up two times in a row. Had to email my contract on a Saturday so they could make sure I was moved Monday because that's what I scheduled
Response
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<div>Wow, thank you for the review! We are sorry we were unable to show up to you, we had every intention to come out to your home beforehand. We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow, thank you for the review! We are sorry we were unable to show up to you, we had every intention to come out to your home beforehand. We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Julia
The overall execution of my move was excellent. They only took 15 minutes longer than quoted, which I was ecstatic about. However, there is a major lack of communication between the office staff and the actual movers. I told multiple office staff members that our move would require the movers to disassemble a table and I even emailed them pictures so the movers could prepare in advance. When the movers came on move day, they told me they had no idea they needed to disassemble anything and looked at the table like it was some sort of foreign object that would take much time to figure out how to disassemble. Was very disappointed by this. Not the movers' fault, though. They did what I asked and the job got done. Thanks gentlemen!
Response
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<div>Hello Julia, thank you for reaching out and making us aware. We would be more than happy to address this with you in further detail. We're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm and exceeding our customer's expectations always comes first. Thank you again and we hope you’re settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Julia, thank you for reaching out and making us aware. We would be more than happy to address this with you in further detail. We're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm and exceeding our customer's expectations always comes first. Thank you again and we hope you’re settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dean
Biggest problem was reaching the office. That was a pain - no one ever answers the phone...must leave a number and wait for callback. I had tried to schedule something the previous week...called two offices; this one and Troy. Never heard back.
The following week, this office called back, and we were able to schedule Saturday afternoon. The drivers showed up early. Both guys were very nice, VERY professional. Enjoyed working with them both.
The following week, this office called back, and we were able to schedule Saturday afternoon. The drivers showed up early. Both guys were very nice, VERY professional. Enjoyed working with them both.
Response
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<div>Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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darlene
Not satisfied with the service. Rushed job because co worker not available to assist. Excuses!
Damaged property: mirror cracked, leg broken on dresser and snag on reclining chair.
Damaged property: mirror cracked, leg broken on dresser and snag on reclining chair.
