Reviews

07/10/2018

William

5 out of 5 stars
I was very impressed and pleased with the work ethic of both young men. They were very careful handling the two large item which were moved and I will not hesitate to use your company again.
Response
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<div>Thank you so much for taking the time to share your move experience with us. We&#39;re so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/10/2018

Melissa

5 out of 5 stars
I needed moving services at the last minute when my original company failed to follow up with me to make arrangements. The office staff was so very caring and helpful, I felt I would be in good hands. My movers were courteous and efficient- they really worked hard under suboptimal conditions and finished the job earlier than expected. It was well worth the cost of services and I would heartily recommend them again.
Response
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<div>Thank you, Melissa! We are so pleased our team could help make your moving experience positive and stress-free. We hope you&rsquo;re settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/10/2018

Joe

2 out of 5 stars
Some of my property was damaged in the move. They did not properly wrap some items, seems like they just stuffed furniture wherever they could. We asked that they wrap some items like a wood coffee table and they said they don’t wrap items like that. We saw our furniture being dragged along the truck floor and and other items being banged as they were being handled. We did not feel as if they were careful enough. We noted some damage on the damage report and have since realized more damage. Not happy with the move and waiting on management to call me.
07/08/2018

Otavio

5 out of 5 stars
The movers were phenomenal. I already had high expectations and they managed to superceed it. Not only they were very efficient and careful but they were also impressively kind and polite. I wouldn't hesitate in hiring your service again.
Response
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<div>Hello Otavio, thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/08/2018

Fredonna

5 out of 5 stars
The two movers I had (Juan and Joshua) were wonderful. They explained things to me and were very timely with the moving process. I would definitely recommend them to anyone.
Response
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<div>Hi Fredonna, Thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words with Juan and Joshua. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/08/2018

Victoria

2 out of 5 stars
Movers did not complete job as expected. Assembled bed incorrectly and now hardware is stuck and headboard is extremely loose. Moved slowly. Forgot tools, had to improvise. Carelessly placed items outside while waiting, couch cushions fell over onto the ground.
Response
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<div>We&#39;re very sorry to hear you&#39;ve had this experience. With a 96% referral rate, we can assure you this is not the norm. We encourage you to contact us so we may address this with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/06/2018

Denisse

1 out of 5 stars
The performance of mover last name Acosta was very poor. He was bringing one box or item at a time like he wanted to make more time in a same complex moving. He was careless with my boxes and tripped several times while walking by the stairs. He refused to use the dolly stating ”mom, that is how I do it”. Very poor judgment. He shouldn't be working with you guys. Not customer care at all
The other mover (last name Stward or something like that) was excellent. Very careful and worry about my items.
Response
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<div>Hello Denisse, Thank you for reaching out and making us aware. We would be more than happy to address this with you in further detail. Please contact us at your earliest convenience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/04/2018

Mark

5 out of 5 stars
I am very happy with the service provided and the two men worked quickly and swift. Even so they had to work in the rain it did not affect their attitude and they completed the work under my estimated time. Would get these guys back at any time.
Response
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<div>Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/04/2018

Sandy

5 out of 5 stars
Movers were very nice and courteous. Very friendly but also professional. Extremely happy with the service.
Response
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<div>Thank you so much for taking the time to share your move experience with us. We&#39;re so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/02/2018

Nancy

5 out of 5 stars
Being that we both have disabilities the work and burden was lifted from us being able to move. We didn’t have to coordinate a truck, people and equipment, it was all in one experience. The only thing is the arrangement of where things were put and not having the headboards reattached.
Response
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<div>Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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