Reviews

I am waiting to hear from the company regarding damage to a piece of furniture, other than that the guys did a great job.

You guys scratched my hardwood floors, ripped my mattress, sent boys to do a man job

The movers did not care for my personal property as I would have. I paid for this service because I had recently bought quality expensive furniture and wanted it moved carefully. This was not the case. One mover smelled like marijuana, they did not protect the edges of my furniture when moving through tight doorways, and did not take the legs off my sofa/chair, causing further damage. They did one man lifts on two man lift furniture. My leather sofa and chair were damaged badly, and a leg was ripped off my entertainment stand. I often witnessed them dropping my belongings when they were a few inches off the ground and ramming large furniture through doorways causing extensive damage to the walls and doorways. I am waiting to be contacted to see how this will be compensated.

I recently had my wood floors refinished so i needed all my furniture and appliances moved into my garage. The company that moved my fridge out did it in 5 minutes with no damage to my walls or floors. It took your movers 45 minutes with extensive damage to my new floors, molding and walls. As they were trying to take the doors off, i finally had to instruct them how to move it in. Very frustrating

I used 2 Men and a truck in the past, they did some damages to my furniture which it took them ages to send somebody and fix them. Again this time, they damaged 2 frame doors and the entire wall going down to the basement!! Keep calling them to check on when they are sending somebody to fix the damages... All what I hear is promises!! Your service is less than a STAR!!! I am really disappointed and I will never use your services again.

Our sectional has a large rip that was hidden by boxes by the movers. We discovered it today. There’s a 1 inch rip and a jagged piece of metal exposed on the corner. Extremely upset and disappointed it was hidden. This was 1 year old $3,000 sectional. What are you going to do about it?

Autumn at the office was great very knowledgeable and professional. The moving team were very nice and appeared to do a good job but after they left I noticed a gouge in my wall, a tear in one of my couches, a desk was completely broken, and we are missing a bottle of medication. Nobody mentioned any of these things to me and I am sure they noticed them, especially the desk, it was very obvious how badly it was broken. I called the office and sent photos but was never contacted after that. Very dissatisfied.

2 of the guys had headphones in. One was on the phone having a conversation while working. They also damaged a door and then tried saying it was there already. Only went with this company because they were available the day I needed to move out. The guys didnt listen to us either about where the boxes should go. They just dropped it where they wanted.

I didn't want to use your service as the woman in the office (Anna) didn't return my calls or emails when I was trying to get this scheduled. Several of my pieces of furniture were scratched and/or chipped after a close look. A door knob was dented, wall scratched, couch cushion had new snags all over the material. They leaned a 127 lb box of scaffolding against plastic shelving in the garage and left it there. I did not notice this until after they left and cannot move this by myself. My shelving is being destroyed. The move was quick and the men worked extremely hard in the heat, but they need to consider the care of the items they move much more. Additionally, they charged me for an extra 15 - 20 minutes they took to go get something to eat. I am supposedly be refunded this amount.

Over good had a few bar glasses broken and 1 table that forgot to be set up they kept my screws but fast good at what they did otherwise I would recommend and call back myself....