Reviews
Jesse
Everything was wonderful except for my son’s bookcase being broke by the mover. I let the office team know and the said one of the manager would be in contact with me. It’s been two weeks and nothing. I wasn’t that mad it only cost around $50 but if I had insurance for my move I would like to be compensated.
Response
Hi Jesse!
Thank you for taking the time to share your feedback. We’re glad to hear that overall your move went well, but we sincerely apologize for the damage to your son’s bookcase and for the delay in follow-up from our team. That is not the experience we aim to provide.
We appreciate you bringing this to our attention, and we’re glad we were able to provide compensation to help repair or replace the item. Your feedback helps us improve our communication and ensure concerns are addressed more promptly moving forward.
Thank you for choosing TWO MEN AND A TRUCK® and for giving us the opportunity to make things right.
TWO MEN AND A TRUCK® Management
Thank you for taking the time to share your feedback. We’re glad to hear that overall your move went well, but we sincerely apologize for the damage to your son’s bookcase and for the delay in follow-up from our team. That is not the experience we aim to provide.
We appreciate you bringing this to our attention, and we’re glad we were able to provide compensation to help repair or replace the item. Your feedback helps us improve our communication and ensure concerns are addressed more promptly moving forward.
Thank you for choosing TWO MEN AND A TRUCK® and for giving us the opportunity to make things right.
TWO MEN AND A TRUCK® Management
Barbi
Two Men and a Truck has outstanding customer service and an impressive response time. I was very pleased! The movers that did the job were also very kind and hard working.
Response
Hi Barbi!
Thank you for the great review! We’re thrilled to hear you were pleased with our customer service, response time, and the hard work and kindness of our moving team. Providing a positive experience from start to finish is always our goal.
We appreciate you choosing TWO MEN AND A TRUCK® and taking the time to share your feedback.
TWO MEN AND A TRUCK® Management
Thank you for the great review! We’re thrilled to hear you were pleased with our customer service, response time, and the hard work and kindness of our moving team. Providing a positive experience from start to finish is always our goal.
We appreciate you choosing TWO MEN AND A TRUCK® and taking the time to share your feedback.
TWO MEN AND A TRUCK® Management
Lisa
Excellent Staff and Services! We have helped me in three moves over my life. I greatly appreciate your professionalism and services.
Response
Thank you so much for taking the time to share your experience with us, Lisa! We are honored to have been trusted to help with three of your moves over the years. Our team works hard to provide professional, reliable service, and it means a lot to know we’ve been able to assist you each time. We truly appreciate your continued trust and support.
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Kaite
The moving team was very kind, polite and thoughtful! I appreciated their assistance tremendously with our move as I am pregnant and not able to assist how I typically do. Thank you!
Response
Kaite, we’re so glad to hear our team was able to make your move easier during such an important time in your life. Kindness, politeness, and thoughtfulness are values we strive for, and it’s wonderful to know that came through. Thank you for letting us be part of your move.
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Matthew
I’ve used TMAAT before and I will continue to go back. Their organization, quality of care, promptness, speed, and pricing has always been top notch. The moving team that showed to take care of us were super polite, incredibly quick, very careful, and overall a great group of guys to help us with our moving need. Thank you, TMAAT, and special thanks to the team you sent to move us!
Response
Matthew, thank you for being a returning customer and for sharing such thoughtful feedback. We’re proud to hear that our organization, care, and efficiency have consistently met your expectations. It’s great to know the team impressed you with their professionalism and attention to detail—we’ll be sure to share your kind words with them. We truly value your continued trust in us.
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Gary
What a great experience from office staff to movers. Both very friendly, efficient and accommodating. Change of move date at the last minute was easily and cheerfully rescheduled by very friendly office staff. The movers Mike/Austin/Justin did a great job of moving the furniture and were friendly and efficient and a great team. This was a very positive and happy transaction all around. Good price.
Response
Gary, we’re thrilled to hear about your positive experience from start to finish. Flexibility and friendliness are priorities for both our office staff and moving teams, and it’s wonderful to know that came through during your move. We’ll be sure to pass along your compliments to Mike, Austin, and Justin for the great work they did. Thank you for choosing us and for sharing such kind feedback.
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Lisa
Josh & team were very professional & nice people. They did a great job packing everything. I was only present for the pickup, but based on that, they were awesome.
Response
Lisa, thank you for sharing your experience! We’re glad to hear that Josh and the team made such a positive impression during your pickup. Professionalism and care are what we strive for, and it’s great to know they delivered on that. We’ll make sure they hear your kind words.
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Carol
I can't say enough good things about your company to my friends and clients. Debbie in the office is amazing. ALL your crews are exceptional. Hard workers, courteous, takes care with my items. I have used you for years (many times) and never been disappointed. As a real estate agent I recommend you to ALL my clients AND I say you must use the LIVONIA office.
-Carol
-Carol
Response
Carol, we can’t thank you enough for your continued trust and for recommending us to your friends and clients. Hearing that Debbie and our crews have consistently impressed you over the years means so much to us. Your support and referrals truly make a difference, and we’re grateful to have you as such a loyal customer.
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Angela
My family and I have used this location multiple times over the last 10 years or so. From the first call to the last box put in its place, the experience is always wonderful. Everyone is courteous and respectful and helpful and flexible.
Response
Angela, it means a lot to know your family has trusted us with your moves for over a decade. From the first call to the last box, we want every part of the process to feel smooth and supportive, and we’re so glad to hear that’s been your experience time and again. Thank you for your loyalty over the years—we’re grateful to have been part of so many important moves for your family.
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Jerry
Service was super easy to schedule even on relatively short notice! The gal in the office was very nice helpful and efficient. The movers arrived on time and were amazing. They were very positive and capable - moved my VERY heavy aquarium and stand quickly and safely- Would definitely hire them again! Wonderful experience!
Response
Jerry, we’re so glad to hear your move was a wonderful experience from start to finish. Our office staff takes pride in making scheduling simple, and it’s great to know that came through. We’re especially proud of the moving team for handling your heavy aquarium and stand with such care and efficiency. Thank you for sharing your experience and for trusting us with your move—we’d be happy to help again anytime.
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
