Reviews
Rose
Very impressed with the care and commitment of service. I couldn’t be happier with the team sent here. Kind and careful. They represented Two Men And A Truck perfectly .
Phillip
The phone service was always professional and friendly. When the two young men should up, I was concerned. That was soon turned into impressed. They were very capable, respectful and much much stronger than their size.. Hope I don't have to move again soon, but would use 2 men and a truck again...
Drake
The guys were great and upbeat, which made it a little fun. I COULD NEVER HAVE MOVED EVERYTHING I OWN IN ONE DAY! They were all hard workers!
Catherine
Movers were slow low energy difficulty making decisions about what and how to move some items were rough going down a few small steps I could here my glass items banging inside the boxes as the went down steps, this was a ranch so there were only a few porch steps. Should have been a quick easy move no stairs, no basement, no appliances no couches several times movers were back in bedrm on the phone and elsewhere on personal calls and texting took these 3 guys over 3 hours to load up. Forgot several things I specifically asked them to make sure they got. Haven't unpacked everything yet so I don't know if everything made it unbroken. Also bumped several pieces of furniture as they were being removed from the house. Thank goodness a supervisor and his assistant came by things improved.
Response
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<div>Hi Catherine,<br/><br/>Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. We understand that you are unsatisfied due to your move not being conducted up to your standards. Please be sure during your unpacking to let us know if your concern for broken glass is warranted. We will look into the team that we sent on your move to determine if there are ways we can improve their performance. We will also be conducting an investigation on how we could have completed your move more to your direction. <br/><br/>Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Catherine,<br/><br/>Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. We understand that you are unsatisfied due to your move not being conducted up to your standards. Please be sure during your unpacking to let us know if your concern for broken glass is warranted. We will look into the team that we sent on your move to determine if there are ways we can improve their performance. We will also be conducting an investigation on how we could have completed your move more to your direction. <br/><br/>Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mohamad
I have to say that was a great job the service crew did. It was amazing to see all the stuff moved very professionally
Kris
Victor, Bruiser (and Zack who appeared to be training) were a great team - organized, professional, personable. They worked with skill and cooperatively, at a steady pace, without drama or disagreements.They took excellent care of my belongings. You are lucky to have them on your team and I would recommend them, and your service, without hesitation.
David
Both of the boobers We're very professional and efficient during loading and unloading. Nice to see that they had personalities that made the whole day easier.
Paul
Mike Stafford is very professional and a delight to work with.
Mark
First time user and was very impressed ! Victor and Brusar were very nice and took care of the furniture. All parties from my mother to my brother in law were also impressed. ! I know the next move to Ludington will go well ! Thanks All. Mark Wludyka
Ken
Chelsea was great to work with on the phone, very informative and helpful, and Victor, the crew leader was courteous and professional. His team did a nice job and treated my belongings with respect and care.
