Reviews
Max
There were broken items: picture frame, curio glass shelf, tall kitchen glass. Items dumped on the couch. Closets are jam packed and have unpacked wardrobes in them too, doors barely open because they're off their track now. Nothing wrong with anything before they arrived in our new apartment. Forgot shower curtain rings and tops to pots and pans. Things placed wrong. Resolve this please for us
Response
Hi Max, we are sorry to hear that everything was not handled to 100% satisfaction. I know our management team has been in contact with you and that they are working on a solution with you. If you need any further assistance, please feel free to give us a call at 734.722.6683.
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Eric
Moving team was outstanding, they worked so hard and I was amazed how fast they completed the move. Turns out I’m moving again soon and will definitely be using your service. 5 star service without a doubt!
Response
Thank you for your super kind feedback, Eric! We can't wait to work with you again shortly!
Maria
Office staff and Moving teams were great. Friendly, efficient and helpful. Moving day was smooth and easy
Response
Thank you for your kind words, Maria! It was our pleasure assisting with your move. We hope we can work with you again in the future!
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Maryna
Team arrived right on time and were extremely professional throughout the process. They showed great care for our furniture, wrapping each piece to ensure nothing would be damaged during the move. Impressively, the move was completed faster than we had anticipated! Overall, their efficiency and attention to detail made the entire moving process smooth and stress-free! Highly recommend!
Response
Thank you for your kind words, Maryna! As a small business that started 38 years ago solely based on referrals, we still truly appreciate them more than words can even explain. We hope you are settling into your new home well and that we can have the pleasure of working with you again in the future!
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Kelly
My local Two Men and a Truck branch was able to help with an unexpected, last minute move, and their speed, helpfulness, and professionalism eased an otherwise stressful time. I would 10/10 recommend!
Response
Thank you for your kind words, Kelly! We are so thrilled to hear that we were able to help in a pinch and exceeded your expectations. We hope you are getting all settled and that we can work with you again in the future for any other moving or junk removal needs you may need in the future!
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Lee
Using Two Men and a Truck was a very good experience. The office staff was helpful in providing information and setting up the appointment and the movers worked quickly and efficiently to minimize the time spent on my move. The movers were pleasant and respectful and it was easy to work with them. I’ll use them again if needed.
Response
Thank you for your kind words, Lee! We think our team is pretty awesome, too! We hope you are getting settled into your new home well and that we can work together again in the future for any other moving needs you may have!
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Violet
My experience with the office staff and moving team was helpful and all around terrific! Thanks. Thanks. Thanks.
Response
Thank you for your kind words, Violet! We are so thrilled that your moving team exceeded your expectations all around! We hope we can have the pleasure of working with you again in the future!
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Marjorie
The men are very polite. Even when a shelf was accidentally damaged they showed it to me and apologized. I couldn't have asked for a better crew.
Response
Thank you for your kind words, Marjorie! It is always our goal to exceed your expectations, and even though there was a small damage, I am glad that we were still able to "WOW" you.
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Bruce
Other than a bent leg on my dresser and a rip on my couch the overall experience was great. Depending how the above two issues are handled will determine if I would recommend this moving company to others or not or use them again.
Response
Hi Bruce! Thank you for your review! I know our claims manager has been in contact with you and has been working on a settlement there with you. If you have any questions regarding this still, please feel free to reach out to us at 734.722.6683. We hope you are getting settled into your new home well!
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
Jo-Ellen
Terrance and Quincy were awesome! They were polite and respectful. They moved furniture quickly and safely.
I would definitely ask for them again if I have more moving needs. Thank you guys!
I would definitely ask for them again if I have more moving needs. Thank you guys!
Response
Terrance and Quincy are some of the best and the business, and we are so happy to hear that they exceeded your expectations and truly lived by our core values while completing your move. We hope you are getting settled into your new home well and that we can work with you again in the future!
TWO MEN AND A TRUCK® Management
TWO MEN AND A TRUCK® Management
