Reviews
Matt
Being alone, I needed a moving company with a good reputation for moving my belongings. I saw online several posts of previous 2 Men and a Truck customers and decided your company was the one I needed. Thanks again! And I will be a return customer.
Christine
Mover did not pad or shrink wrap any of my furniture or pictures and they left dirty hand prints on my white wood furniture. I also feel that the price was too high for the few pieces of furniture they had to move and no boxes at all and the short distance they had to drive.
Response
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<div>Hi Christine, Thank you for your recent review. We continuously strive to meet and exceed our customers expectations and it looks like we did not follow through with your expectations. We will be conducting a thorough review of the move and speaking with each person individually to determine what happened so we can resolve this matter. We will also be using this as a coaching experience and will be increasing training on such. Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Christine, Thank you for your recent review. We continuously strive to meet and exceed our customers expectations and it looks like we did not follow through with your expectations. We will be conducting a thorough review of the move and speaking with each person individually to determine what happened so we can resolve this matter. We will also be using this as a coaching experience and will be increasing training on such. Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nicole
They 2 guys were very nice and did a great job . Were speedy and took good care of my furniture . Great job! O
Margaret
I just needed one large item moved from my house to my garage. The two men who came did an excellent job, quickly and carefully. They were very polite and friendly. I was very pleased with this service.
Bekah
Incredibly professional team and great attitude! Even though the move took much longer than originally expected, the team remained calm and got everything done. Was very pleased. Would definitely use them again!
Susan
Since there doesn't seem to be a yellow pages any more, I looked on line for piano movers. The one I was going to use had a BAD review. Next one I called was TM&aT. They were available right away so I booked them. Service was efficient, respectful of homes they went in and it all was relatively painless.
Bethany
The movers did not move everything we asked - they seemed to forget. They were anxious to take frequent breaks. They damaged the floors in my new $500k house. They damaged personal property they were transporting. They did not have a means of moving property into the new home in a manner that observed the freshly cleaned carpet. They forgot items on the truck at the end of the day and it was quite a spectacle to get our personal property back days later. I have used Two Men for 2 previous moves and had wonderful, professional experiences; this time, it was terrible and it's really changed my opinion of your services. You guys let me down.
John
The moving team was on time and started right away to load my items in a very careful manner. My move was a small local move and the team of Tim and Kaylon were done in under 3 hours. I was very impressed. I would not hesitate to use 2 Men And A Truck again and would highly recommend them to anyone
Nicole
The movers where so slow and didn’t prioritize work efficiently. Between them work was not done well together. I do not know why it took so long as they didn’t take breaks or even drink much. Slow.
Response
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<div>Hi Nicole, Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. We understand that you are unsatisfied due to your move not being conducted at a pace up to your standards. We will be doing a thorough investigation on the crew that conducted your move and work with them to improve their performance. It is our pleasure to have been chosen to take care of your move for you. We will learn from your comments and continue to improve our training process. Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Nicole, Thank you for your recent review. We continuously strive to meet and exceed our customers expectations. We understand that you are unsatisfied due to your move not being conducted at a pace up to your standards. We will be doing a thorough investigation on the crew that conducted your move and work with them to improve their performance. It is our pleasure to have been chosen to take care of your move for you. We will learn from your comments and continue to improve our training process. Two Men and a Truck Management Team</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Norma
I was so pleased with my movers Delvonte & Charlie. They were professional, courteous, diligent and overall very nice young men.
This was my third time using Two Men & A Truck for moving assistance because my experience has always been excellent.
Please be sure to let Delvonte and Charlie know how grateful I am for making this move a pleasant experience. They are out of the Livonia Michigan office.
This was my third time using Two Men & A Truck for moving assistance because my experience has always been excellent.
Please be sure to let Delvonte and Charlie know how grateful I am for making this move a pleasant experience. They are out of the Livonia Michigan office.
