Reviews
Kathy
The moving team was super. They were quick, careful and communicative. We wouldn’t hesitate to call again! Very nice to know that you also work hourly on these shorter moves! Thank you!!
Response
Thank you for the wonderful review! We’re thrilled to hear the team was quick, careful, and communicative throughout your move. We’re glad our hourly service option was a great fit for your shorter move, and we truly appreciate your trust. We’d be happy to help again anytime you need us!
Callen
I scheduled a pickup and delivery from MSU surplus to my apartment. Unfortunately, the office had a mix up and it was delivered on Friday for the first day of my Memorial Day vacation, instead of Tuesday like agreed. That also meant it took about 20mins for me to notice missed calls for the early delivery and so the job exceeded the1hr estimate and I had to pay an additional fifty dollars.
Response
Thank you for sharing your experience. We sincerely apologize for the scheduling mix-up and the inconvenience it caused, especially while you were away for the holiday weekend.
After reviewing the situation, we confirmed that there was a misunderstanding regarding the agreed-upon delivery date. As a result, we are refunding the additional charges associated with the extended time on the move.
We appreciate your patience and understanding while we worked through this issue. Feedback like yours helps us improve our communication and scheduling processes so we can provide a better experience for our customers moving forward.
Thank you for giving us the opportunity to make this right.
After reviewing the situation, we confirmed that there was a misunderstanding regarding the agreed-upon delivery date. As a result, we are refunding the additional charges associated with the extended time on the move.
We appreciate your patience and understanding while we worked through this issue. Feedback like yours helps us improve our communication and scheduling processes so we can provide a better experience for our customers moving forward.
Thank you for giving us the opportunity to make this right.
Aurora
Really great and transparent experience. They were punctual and good with furniture. There were no additional or hidden fees either. I would definitely recommend.
Response
Thank you for the wonderful review! We’re glad to hear you had such a transparent and positive experience with our team. It’s great to know the movers were punctual, careful with your furniture, and that everything was clear and straightforward throughout the process. We truly appreciate your recommendation!
Eric
The moving crew was fantastic! Even with somethings not going as planned. Thank you!
Response
Thank you for the kind words! We’re so glad to hear the moving crew provided a fantastic experience, even when a few unexpected challenges came up along the way. We truly appreciate your patience and your trust in Two Men and a Truck!
Randy
The crew was amazing, very friendly, professional and hard working and did a great job.
Response
Thank you for the wonderful review! We’re thrilled to hear the crew was friendly, professional, and hardworking while delivering a great experience. We truly appreciate you choosing Two Men and a Truck!
Simone
Jimmie and Cody were EXCELLENT!!! They were timely and knowledgeable!!! We greatly appreciate their work!!!
Response
Thank you for the fantastic feedback! We’re so glad to hear Jimmie and Cody provided timely, knowledgeable, and excellent service. We truly appreciate your kind words and are grateful you chose Two Men and a Truck!
Kayla
The loaders from two men and a truck worked efficiently and did a great job ! They were very professional and respectful!
Response
Thank you for the kind feedback! We’re so glad to hear the loading team worked efficiently and provided professional, respectful service. We truly appreciate you choosing Two Men and a Truck!
Addison
My moving team, Jakoy and AJ, were AMAZING! They were prompt, friendly, and extremely helpful during the entire process. A huge relief on my part, and we’re great to work with. Please give these two a raise!!
Response
Thank you so much for the awesome review! We’re thrilled to hear Jakoy and AJ made your move such a positive experience with their friendliness, professionalism, and hard work. We’ll be sure to share your kind words with them. We truly appreciate you choosing Two Men and a Truck!
Harold
The movers were on time, efficient, and very careful with my belongings. They even took apart then reassembled the bed. Will definitely use again
Response
Thank you for the great review! We’re glad to hear the team was punctual, efficient, and handled your belongings with care. It’s wonderful to know they could help with disassembling and reassembling your bed as well. We truly appreciate your support and look forward to helping you again in the future!
Thomas
The whole process from start to move-in was streamlined. I used the phone interview to estimate cost and time. Both were remarkably accurate. The delivery team was on time and responded to my requests and instructions with quiet efficiency.
Response
Thank you for the thoughtful review! We’re so glad to hear the entire process felt streamlined and that the estimate and timing were accurate for your move. It’s wonderful to know the delivery team was punctual, efficient, and attentive to your requests. We truly appreciate you choosing Two Men and a Truck!
