Reviews
Debra
Cody and Gauge were very personable and patient with me! Took extra care of all my things!
JoAnne
The men did a great job except
THEY DID NOT LEAVE THE BOLTS TO PUT THE FURNITURE BACK TOGETHER. I had two cabinets that they took apart and did not leave the screws , bolts , pegs , whatever
other than that they worked tirelessly and efficiently and moved me very efficiently
THEY DID NOT LEAVE THE BOLTS TO PUT THE FURNITURE BACK TOGETHER. I had two cabinets that they took apart and did not leave the screws , bolts , pegs , whatever
other than that they worked tirelessly and efficiently and moved me very efficiently
Virginia
My positive multiple experiences show that Two Men and A Truck are consistently thoughtful, competent and committed when confronted with a challenging moving situation.
Response
Thank you for your continued trust in Two Men and a Truck! We're honored to have earned your confidence through multiple moves. It means a great deal to hear that our team has consistently provided thoughtful, skilled, and dependable service, even in challenging situations. We truly appreciate your loyalty and look forward to helping you again whenever you need us!
Jim
They were amazing!!! Handled my stuff with care and efficiency. Saved me money by being so good. Absolutely no damage. Put it right where we needed! Would highly recommend!
Response
Thank you for the fantastic review! We’re thrilled to hear the team handled your belongings with such care and efficiency. It’s great to know they helped save you money by working efficiently while delivering everything damage-free and placing it exactly where you wanted it. We truly appreciate your recommendation and your trust in Two Men and a Truck!
Virginia
I always call on Two Men and a Truck for unusual and/or delicate moving jobs. My experience with the office staff is intelligent listening and team selection/scheduling. My experience with the moving teams is that they are highly competent and pleasant to work with.
Response
Thank you for your continued trust in Two Men and a Truck! We’re honored to be your go-to choice for unique and delicate moving projects. It’s wonderful to hear that our office staff took the time to listen and coordinate the right team for your needs, and that our movers delivered the professionalism, expertise, and positive attitude you’ve come to expect. We truly appreciate your loyalty and look forward to helping with your future moving needs!
Lisa
This is the third time we’ve used Two Men and a Truck. We had an unusual move with three stops. The team assigned us- Cody, Gage, Stephen and Ramone were professional, handled our items carefully and timely.
We worked with AJAy in the office to receive our quote and he did an excellent job of communicating with us!
Excellent personnel all the way around!
We worked with AJAy in the office to receive our quote and he did an excellent job of communicating with us!
Excellent personnel all the way around!
Response
Thank you for sharing your experience! We’re so glad to hear your team was professional, careful with your belongings, and efficient throughout the move. It’s great to know they were also able to handle disassembly and reassembly of your bed without any issues. We truly appreciate your trust in Two Men and a Truck and would be happy to help you again anytime!
Martha
Crew was fantastic. Communications were timely and friendly. They represented your organization well. Will call again when the need arises.
Martha
Martha
Response
Thank you for your kind words! We’re glad our crew and office team provided a great experience and represented TWO MEN AND A TRUCK well. We appreciate your trust and look forward to helping you again in the future!
Kathy
The moving team was super. They were quick, careful and communicative. We wouldn’t hesitate to call again! Very nice to know that you also work hourly on these shorter moves! Thank you!!
Response
Thank you for the wonderful review! We’re thrilled to hear the team was quick, careful, and communicative throughout your move. We’re glad our hourly service option was a great fit for your shorter move, and we truly appreciate your trust. We’d be happy to help again anytime you need us!
Callen
I scheduled a pickup and delivery from MSU surplus to my apartment. Unfortunately, the office had a mix up and it was delivered on Friday for the first day of my Memorial Day vacation, instead of Tuesday like agreed. That also meant it took about 20mins for me to notice missed calls for the early delivery and so the job exceeded the1hr estimate and I had to pay an additional fifty dollars.
Response
Thank you for sharing your experience. We sincerely apologize for the scheduling mix-up and the inconvenience it caused, especially while you were away for the holiday weekend.
After reviewing the situation, we confirmed that there was a misunderstanding regarding the agreed-upon delivery date. As a result, we are refunding the additional charges associated with the extended time on the move.
We appreciate your patience and understanding while we worked through this issue. Feedback like yours helps us improve our communication and scheduling processes so we can provide a better experience for our customers moving forward.
Thank you for giving us the opportunity to make this right.
After reviewing the situation, we confirmed that there was a misunderstanding regarding the agreed-upon delivery date. As a result, we are refunding the additional charges associated with the extended time on the move.
We appreciate your patience and understanding while we worked through this issue. Feedback like yours helps us improve our communication and scheduling processes so we can provide a better experience for our customers moving forward.
Thank you for giving us the opportunity to make this right.
Aurora
Really great and transparent experience. They were punctual and good with furniture. There were no additional or hidden fees either. I would definitely recommend.
Response
Thank you for the wonderful review! We’re glad to hear you had such a transparent and positive experience with our team. It’s great to know the movers were punctual, careful with your furniture, and that everything was clear and straightforward throughout the process. We truly appreciate your recommendation!
