Reviews
Alexandra
the men helping me unpack were professional and fast. They literally ran up and down the truck ramp. They made sure my belongings were taken care of. I would definitely be interested in hiring them for future moves.
Sabina
The movers were great! Very helpful, pleasant and courteous at all times!
Heidi
My movers were amazingly helpful, quick, and friendly. I would not hesitate to recommend them to anyone.
Kim
I could not have been happier with the 2 men that packed up my furniture and moved our items to our new condo. So much care and attention to detail. Thanks Shaquille and Joe!! Also, Lisa called me several times from the office to ask if I had any questions and made sure everything was in order, etc. Excellent job to all involved!!!!! I would not hesitate to recommend or use again!!!
Nancy
A problem arose with a broken television. We had two flat screen televisions. One I had out the original box to pack it in. I was told by the movers that it was not necessary because they could wrap them in moving blankets. I said that was ok. When we arrived at the moving destination, everything was unloaded except the one television I had the original box for. We waited 10 to 15 minutes for them to bring it in, which I thought was strange. They brought it in wrapped in a cardboard covering ( the other tv was not covered with this) and mentioned the covering specifically. They removed the card board and we we settled up the bill. In the evening of the same day I found the tv screen to be completely cracked when I powered it up. The movers made no mention of a tv accident.
Response
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<div>Nancy, We are so sorry to hear of the damages to your TV. The damage report has been filed and our Operations Manager will be reaching out to you soon to discuss a proper resolution. Please feel free to call our office at your earliest convenience at (616) 647-4262 if you have any other questions or concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nancy, We are so sorry to hear of the damages to your TV. The damage report has been filed and our Operations Manager will be reaching out to you soon to discuss a proper resolution. Please feel free to call our office at your earliest convenience at (616) 647-4262 if you have any other questions or concerns.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jerri
Two Men and a Truck are worth the money. They made my move fast and easy. The movers were very efficient and completed the job on the short side of the estimated hours. I would highly recommend them to anyone.
Jim
A great overall experience. We will use them again.
Sally
First time customer -- highly satisfied !I would use again, and I appreciated phone calls from main office before , during and after move. Very professional . Thank you !
Rich
We are very pleased with their experience with our movers. They were careful, thoughtful, professional, pleasant, and thorough. The office staff's calls prior to our move helped us quite a bit. Also, everyone in the office was courteous, friendly, and knowledgeable.
Tyler
It was fine but it took a hour for them to even start moving and it was costly enough without the extra hour wasted doing who knows outside
Response
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<div>Tyler, We are sorry to hear that your move did not go as well as expected. According to our records, there was a third mover being trained that day. On-the-job training is standard for any new movers at no cost extra charge to the customer. The lead driver takes time in the beginning of the move to explain how the move process gets started. Please feel free to contact our office at (616) 647-4262 if you would like to discuss this further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tyler, We are sorry to hear that your move did not go as well as expected. According to our records, there was a third mover being trained that day. On-the-job training is standard for any new movers at no cost extra charge to the customer. The lead driver takes time in the beginning of the move to explain how the move process gets started. Please feel free to contact our office at (616) 647-4262 if you would like to discuss this further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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