Reviews
Sue
Very professional movers. Very nice guys. Would use you guys again. Thanks
Shailesh
I think some things should have been done better. I do not allow dirty shoes in my house so packers, as well as the movers, should wear pads on shoes (like comast does etc). Some of my utensils were not packed so they were scattered in the box.
Response
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<div>Hi Shailesh, Thank you for taking the time to let us know how your move went. We apologize for the issue of dirty shoes, however, shoe coverings are considered a slipping hazard and not approved to use by management for the safety of our crews. The utensils that were not packed will be brought to management's attention and included in future training strategies. Thank you again and have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Shailesh, Thank you for taking the time to let us know how your move went. We apologize for the issue of dirty shoes, however, shoe coverings are considered a slipping hazard and not approved to use by management for the safety of our crews. The utensils that were not packed will be brought to management's attention and included in future training strategies. Thank you again and have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Leigh
I was really grateful a staff person answered the phone when I called to ask about and set up the move, and the two workers who did the move did a great job. They also called to explain they were available earlier than expected and asked if that would work for us, and it was perfect. I appreciate their professional work very much.
Kenneth
We were VERY satisfied with Niles and Jasen. They were a professional, kind and courteous team. On time, on task and very good representatives of Two Men.
I would definitely ask for these two gentlemen again, and would be happy to recommend them to anyone.
Thanks for making the move for us and please forward my comments to Niles and Jasen.
I would definitely ask for these two gentlemen again, and would be happy to recommend them to anyone.
Thanks for making the move for us and please forward my comments to Niles and Jasen.
Alex
Very happy with the move. The two movers assigned were great. Knowledgeable guys that transferred everything over without any damage. They were professional the entire time and easy to get along with. Would 100% use Two Men and a Truck again based on my experience this time around and would refer you if asked.
Nancy
I would highly recommend Two Men and a Truck to anybody the true gentleman who came to our home and moved us we're very nice hard-working and very careful of all the things they moved they moved in all this rain in the last couple of weeks these two workers are very hard-working men and we are so very happy that they were given to us to help us move Two Men and a Truck and the two men that were in the truck totally Rock
Becky
We were not expecting the billing in 15 minute increments to work in the manner that was used. The 15 minutes was rounded down at beginning and then rounded up at end. Therefore, we feel like we were charged for an extra 30 minutes that they were not here moving furniture. We only moved 3 desks around our building. They did not have to leave our site. Two of the desks were moved between adjoining rooms. Terri Demeter
Response
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<div>We are very sorry to hear that we were unable to exceed your expectations for this move. At your earliest convenience, please call our office at (616) 647-4262 to discuss the billing issues in detail.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are very sorry to hear that we were unable to exceed your expectations for this move. At your earliest convenience, please call our office at (616) 647-4262 to discuss the billing issues in detail.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Hannah
My mother and I were so incredibly pleased with our experience with Two Men and a Truck. Our two movers were incredibly polite, helpful, and professional. I will definitely be recommending your services to others and using you again in the future. Moving can be so stressful but you guys made everything go so smoothly. Thank you!!
Bridget
Alex and Marcus were awesome. I had a lot more stuff to move than originally scheduled and they were so positive and accommodating. Thank you!
Carol
I was absolutely overjoyed with everything about my experience with this company. I went to the office before my move to purchase boxes... and the woman there could not have been nicer. The day of my move, I met my Two Men... (Shauntay and Alonizso)....and they were impressive. They were professional, and willing and agreeable. They were pleasant, and extremely careful with my things. These are just two very wonderful and hard-working men.... and I was grateful to Two Men and a Truck for sending them. Thank you!
