Reviews
Sherry
They arrived on time. They were all very courteous and worked very hard. Overall, they helped make our move go much smoother, organized and quick as possible. They all seemed to work together very well!!! I would definitely hire you guys again if we move again. Thank you very much!!
Brandie
Brandi was more than patient as we worked through a solution to best accomplish our multi-step move process and she followed up the day before so I had peace of mind knowing they were coming. They called on their way and showed up on time. The rolled out their own floor cover before they started. They were quick and organized and got done early but not because they were careless. They were just that good. They were a good team together and knew how to pack a truck. The manager even came by to ensure all was going well. We have part two of our move coming up and I requested the same guys. Best moving experience I’ve ever had.
Jeremy
Movers banged up our fridge and damaged walls in our new home. Was given money back due to damages. Workers were prompt and got the job done faster than we were quoted. Would hire again.
Stephen
The movers were both professional and helpful. They made sure our experience was quick and worry-free. I'd highly recommend them to anyone who asks for a mover.
Denise
The guys were great! They treated even my oldest, beat-up furniture w/the highest level of care. They were friendly and communicated well, and best of all, like a well-oiled machine--very efficient. I was very pleased w/my overall experience from start to finish.
Michelle
This is the second time that I have used TWO MEN AND A TRUCK for moving. The movers that came to my house were very friendly and professional. They worked very quickly as soon as they completed a walk through. My furniture was moved in to my new house without any damage. I would highly recommend this company for any moving needs.
Constance
My team of professionals were wonderful. I had 4 movers which was key because I have large, heavy furniture which benefited from 4 men. They were constrained by a small elevator in my condo building but recommended to the maintenance manager that the elevator be locked so others could not use. This saved me a lot of time. Great team! Thank you!
Ashley
We chose 2 men after attempting to get quotes from other companies. Casey was the only person that called and followed up. Both Casey and moving team did a fantastic job, we would absolutely hire this company again. It was an easy process and the estimate was spot on.
Diane
This was a completely pleasant experience except for one thing. I had a hard time getting hold of the sales team in the beginning. I had to call twice to get a call back. Once I was working with the salesperson he was very nice and we got everything set up. The movers were completely wonderful, friendly, easy to work with, and very careful with my mother's things. It was a good experience.
Seema
Your office did not give correct charges and later they charged different and the person was NT even available . Do not like this .
Response
<div class="bv-review-response-container">
<div>Hello-After review we show that the move did go over by 1 hour. This did change the cost of the move because of the difficulty getting the treadmilll out of the basement without creating damages. We provide estimates and bill in 15 min increments to save our customers money and this was all explained in the initial recorded phone conversation. On 10/11 before the move and after the move this was explained again. This was agreed to and then payment was refused. We then refunded the 1 hour of hard work our men provided which brought your cost to exactly what the original estimate was. We also do apologize that your original sales associate was not available due to being scheduled off to spend time with family. This was all done on 10/11, 10/12 and we are not sure what else could have been done to alleviate this? We would however be happy to discuss further and can be reached at 317-489-5750.<br/>Two Men And A Truck Indianapolis</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Hello-After review we show that the move did go over by 1 hour. This did change the cost of the move because of the difficulty getting the treadmilll out of the basement without creating damages. We provide estimates and bill in 15 min increments to save our customers money and this was all explained in the initial recorded phone conversation. On 10/11 before the move and after the move this was explained again. This was agreed to and then payment was refused. We then refunded the 1 hour of hard work our men provided which brought your cost to exactly what the original estimate was. We also do apologize that your original sales associate was not available due to being scheduled off to spend time with family. This was all done on 10/11, 10/12 and we are not sure what else could have been done to alleviate this? We would however be happy to discuss further and can be reached at 317-489-5750.<br/>Two Men And A Truck Indianapolis</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
