Reviews
Kathleen
Extra care with antique furniture and worked fast ..
Glenda
These gentlemen were happy to be very helpful a little beyond the job description. Thank them for their kind courtesy and thoughtfulness.
Jeff
The move went great, the men were careful quick and friendly overall excellent service
Kimberly
I can’t say enough how awesome our two guys were. Extremely fast, friendly and professional.
Barbara
Two Men and a Truck showed up on time and worked hard to quickly and safely move furniture from the upstairs of our home. The office staff was very accommodating and gave an accurate, reasonable quote after collecting information over the phone. I would recommend Two Men and a Truck for your moving needs.
Barbara
I will never use you or recommend you to anyone. I was able to move the few items that I needed you to move thanks to my son in law and a friend of his. This was on a Sunday night and Monday morning, You were scheduled for Wed afternoon. I let you know as soon as I could but because it was a 50 hour notice and not a 72 hour notice you refused to refund my deposit. The move happened late Sunday night. Was not sure they would be able to get the washer/dryer which was what I needed you for, but they did and the curio cabinets also. I do not understand why you did not refund my deposit. You had plenty of time to schedule others moves in that time slot so you lost no money. I cannot give you a good review or refer you to anyone. In fact I will talk against anyone using you.
Response
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<div>Barbara-We are sorry you feel this way. This policy was implemented to protect all involved including the customers and our employees. If we did not have procedures and policies like this small companies like ours would be taken advantage of quite often. We did review the recorded phone conversation and the 72 hr window was explained as well as provided in the pre-move email sent. We do not appreciate how our staff was treated or the language used while attempting to help during this call. We stand behind our staff and our goal to provide the best service possible during what can be a stressful time.<br/>Two Men And A Truck Indianapolis</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Barbara-We are sorry you feel this way. This policy was implemented to protect all involved including the customers and our employees. If we did not have procedures and policies like this small companies like ours would be taken advantage of quite often. We did review the recorded phone conversation and the 72 hr window was explained as well as provided in the pre-move email sent. We do not appreciate how our staff was treated or the language used while attempting to help during this call. We stand behind our staff and our goal to provide the best service possible during what can be a stressful time.<br/>Two Men And A Truck Indianapolis</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Razi
It was really a good experience, moving with two men and truck good job done.
Kimberly
Our team provided a very smooth move! Great attitudes and able to "go with the flow of changes". Would not hesitate to recommend to others.
Sara
We were moving my dad into assisted living. The movers were very patient and understanding with my dad. Very courteous, fast, and professional!
Sherry
They arrived on time. They were all very courteous and worked very hard. Overall, they helped make our move go much smoother, organized and quick as possible. They all seemed to work together very well!!! I would definitely hire you guys again if we move again. Thank you very much!!
