Reviews
Heather
Flexible, fast, nice and made my life a million times easier!
Response
Thank you for your positive feedback Heather! Have a wonderful day!
Sue
Your team did a good job for us. They were good workers.
Response
Thank you Sue, have a great day!
Jim
James and Craig did a great job. They were friendly, efficient, and patient.
Response
Thank you Jim, have a great day!
Julie
I had trouble receiving email replies, however, when I talked to someone on the phone, she was VERY pleasant & helpful.
Movers could not have been better!!!! Very nice, helpful & patient.
Movers could not have been better!!!! Very nice, helpful & patient.
Response
Hi Julie, I'm glad to hear you received excellent service over the phone! I will pass your feedback on the email response times to our management team. Have a great day!
Jackie
We moved furniture from 3 locations to 3 locations with a total of 5 stops in one day. I was anticipating a difficult and confusing process. The move consultants helped me lay out the moves so smoothly and really understood what needed to be done. On moving day the guys were friendly, professional, efficient and very careful with everything. They made what I expected to be a very stressful day go very smoothly. Overall just a great experience. I won’t hesitate to use Two Men and a Truck again! Thank you to the whole team!!
Response
Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best!
Kim
I enjoyed being around the guys on moving day. They really worked their tails off! They were professional but had great personality. I really appreciate the hard work in making our move easy!
Response
We are so happy to have helped you, Kim. Have a wonderful day!
Sheryl
Your guys are great wouldn't call anyone else ????????
Response
That's great to hear Sheryl! Have a wonderful day!
Dorris
Since my comments to you are negative I will not publically voice my opinion, but I will tell you that basing your employees pay and bonuses on the number of survey's that are returned is extremely unfair to them. Every man & woman deserves to earn a decent enough wage to be able to pay their bills, save a little and take a modest vacation. If you did this you would have their loyalty and you wouldn't have to hound your customers and make them feel guilty for not completing your survey. SHAME ON YOU. I give the men 5 stars. I give your company's business practices 1 star and will seriously reconsider my choice next time I need movers.
Response
Hi Dorris, we appreciate you taking the time to leave feedback for us. Our crew members are judged on customer service as we believe this is of utmost importance. We happily provide a generous starting salary and give merit-based raises and promotions based on merit. Thank you again for leaving a positive review for our crew members. Have a great day!
Michelle
Super professional. If there’s promotions available I recommend James to move up in the company!
Response
Hi Michelle, thank you for your positive review and we will certainly pass along your feedback about James. Have a wonderful day!
Carol
This was my fourth time to use Two Men and a Truck and as always the office staff and the movers were all wonderful.
Response
Hi Carol, we really appreciate your repeat business and are so glad we could provide you with an excellent experience. Have a great day!
