Reviews

05/13/2018

Shawna

out of 5 stars
There was a misunderstanding when I scheduled the movers for an in-house move. I was expecting the movers and was very surprised when I opened the door to see just Tanya. She apologized for the confusion, did the assessment, and said she’d call me to reschedule when she got back to the office. Much to my surprise, in less than 30 minutes, the GM (Charles) had contacted me with a team ready to come do the move.
Aaron, Harold, and Xzayier showed up 30 minutes later. While Aaron parked the truck, Harold and Xzayier immediately came in and grabbed a couch with two recliners in it - and moved it to the basement. We had three more pieces to move, incl. a loveseat with two recliners. The team moved all of it in 15 minutes! They were all very nice. We even joked about Tanya doing the move.
Response
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<div>Thank you for taking the time to let us know how your move went. We are very pleased to hear that everything went perfectly and that your movers went above and beyond your expectations during your move. We look forward to hearing from you in the future with any moving needs you may have.</div>
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05/12/2018

Russel

out of 5 stars
Eric and Brad were awesome and really did an awesome job. I would highly recommend them and will use 2 men and a truck for any move that i decide to do in the future. thanks
Response
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<div>Thank you fro choosing TWO MEN AND A TRUCK and also for letting us know that your move went so well. We appreciate all of our customers and look forward to assist you in any of your future moving needs.</div>
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05/11/2018

Melissa

out of 5 stars
The two movers did an excellent job moving our piano and were very professional. Unfortunately, the two hour window we were given was way off. Our move was scheduled for 1-3 and the movers did not arrive until 4:10. We had to call the office at 3:15 to get an update. The next day when I spoke with the office they looked back to see what happened and could tell that the first move of the day got behind, which made the second move behind and inevitably making our move (the third one) behind. We understand the nature of this business, however, we expected the estimated move times to be more accurate and much better communication. Our move involved 2 different families and plans had to be changed on both of our ends. Also when we called to get an update, the new time was off by 20 min.
Response
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<div>Melissa, we will look into this promptly and talk to our gentlemen. We do appreciate the feedback so we can learn and grow from this experience. Thank you for chosing Two Men and A Truck as your moving company.</div>
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05/11/2018

Anthony

out of 5 stars
The process couldn't have been easier and we were very satisfied. We thought maybe the job would be too small for them to consider, but they gave us the same great service as someone having a large move. We will definitely call them again.
Response
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<div>No job is too little or too big for these men. Our men enjoy working hard and are pleased to get the job done in an orderly time and fashion. Thank you for business and we hope to hear from you soon for any of your future moving or packing needs.</div>
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05/08/2018

mike

out of 5 stars
Tonya was great to work with, she explained everything in detail and was a very pleasant person to deal with. Eric and his coworkers were hard workers, easy to communicate with, and very respectful. It was an overall great experience.
Response
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<div>Thank you for taking the time to tell us about your experience with TWO MEN AND A TRUCK. We strive daily to exceed our customers expectations.</div>
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05/08/2018

Lenore

out of 5 stars
Everytime with every move. Your staff are professional and thorough.
Response
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<div>Thank you Lenore for your feedback. We appreciate your business and will continue to strive for the best customer service and profressionalism.</div>
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05/07/2018

Erica

out of 5 stars
Demetri and Jermon did a wonderful job! Thank you for your help!
Response
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<div>Thank you for letting us know that everything went so well. We are glad to hear your movers were very positive and did a great job. We look forward to helping you with any more needs in the future.</div>
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05/07/2018

Robert

out of 5 stars
Other moving plans had fallen through and I needed next day help with my move. Two Men and a Truck came through and I was very grateful. The movers were professional, efficient and organized. If I only I had been as efficient and organized in my packing!
Response
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<div>Thank you for choosing Two Men and a Truck. We are very pleased to hear that your move went smoothly and was a great experience. We wish you luck in your new home and we look forward to hearing from you if you need us in the future. Also keep in mind we offer full packing services as well for any of your future moves.</div>
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05/07/2018

Annie

out of 5 stars
The workers were very careful with all my possessions. They stacked boxes very carefully in the new apartment. They set up the bed and placed it as I wished. They came with a large truck and only needed one trip. I had no worries after I saw them pack up my things. I have been looking forward to this move for a long time and it was more efficient than I had hoped. Thank you for a great service.
(This was completed by the 501 C (3) social service agency on behalf of Annie after discussing it with her on the phone. We are very appreciative of your donation on behalf of our disabled, elderly client. You have allowed us to devote our limited resources to others in need. Bless you. )
Response
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<div>Thank you for taking the time to provide us with your feedback after your move. Our men do everything that they possibly can to move our customers quickly and safely. I am pleased to hear that your movers were successful in doing just that. Thank you!</div>
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05/07/2018

Carol

out of 5 stars
Aaron and Harold were the BEST. They had to drive through some very bad weather to complete our move. It never affected their positive attitude. They were very professional and moved quickly to pack/unpack our belongings. We’ve used Two Men and a Truck locally many times. This was the first time we were moving long distance out of state and were relieved to discover they did those moves, too. On a scale of 1 to 10 (10 being the best) we would rate them at 15.
Response
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<div>Carol we are please to hear our men were able to exceed your expectations. With their outstanding abilities and professionalism we are here to make your move go as smoothly as it did whatever the circumstances. We are glad to hear they did just that. Thank for chosing Two Men and A Truck, we look forward to hearing from you.</div>
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