Reviews

04/28/2018

Noelle

5 out of 5 stars
Thank you Two Men and a Truck for another great experience with a move. Rocky, was a great team leader and the staff did an excellent job of getting us moved. I would use you again anytime and highly recommend you to anyone looking for a smooth, easy, helpful move!
Response
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<div>Noelle, we greatly appreciate your feedback and look forward to the opportunity to working with you again in the future!</div>
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04/26/2018

Rick

3 out of 5 stars
Movers were great, though it took much longer than anticipated. The office staff missed out on our estimate - it took nearly twice as many hours and movers than anticipated - even though they had enough information.
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<div>On behalf of TWO MEN AND A TRUCK&reg;, we sincerely apologize for the misunderstanding.The staff does their very best with every estimate. There are some factors that may cause the moves to be shorter or longer than the original estimate. Please, contact us. We would love to speak with you to resolve any questions or concerns you may have.</div>
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04/26/2018

Sandra

5 out of 5 stars
The guys were prompt, pleasant and very careful with my furniture. Will refer them in the future.
Response
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<div>Sandra, we appreciate your feedback. Looking forward to giving the same pleasant experience to any referrals you may send our way!</div>
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04/25/2018

Donald

5 out of 5 stars
Suggest the guys have power tools provided so as to expedite time to unscrew etc. We had a couch that they struggled with to get legs off in order to exit through a door.
Response
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<div>Donald, thank you for your suggestion. We are always looking for ways to improve our service and we will be sure to bring this up in the next meeting.</div>
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04/25/2018

Kris

5 out of 5 stars
Crew was FABULOUS! Very efficient and professional!!
Response
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<div>Kris, thank you! We sincerely appreciate your feedback.</div>
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04/24/2018

Wendy

5 out of 5 stars
From the very first contact with 2 Men and a Truck it has been nothing but a smooth process!!! Updates and reminders were given. Keeping me informed of any changes. The gentlemen that handled our move were very polite and knowledgeable. Answered all my questions and concerns. Made me feel all my questions were important. Explained our bill and breakdown of pricing. Very professional and handled our items with care. My husband and I will be using their service again for our long distance move.
Response
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<div>Wendy, thank you for your feedback! We love to hear about each experience and we are so glad we could make this process a little easier for you. We look forward to being a part of your long distance move and giving you the same, great experience.</div>
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04/24/2018

Takara

2 out of 5 stars
They started billing me before the pre arranged start time and continued to bill me until they made it back to there base. I hired 3 men and they should have moved a lot faster. And the leader of the group had a very bad attitude.
Response
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<div>Takara, thank you so much for your feedback. We are always looking for ways to improve our process and we apologize from the bottom of our hearts. TWO MEN AND A TRUCK&reg; tries to be as transparent as possible with our billing process and when the billing period starts and ends. We will do our best to make sure things like this do not happen, ever again. Please, give us a call to discuss this further or if you if you need any more clarification regarding you move.</div>
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04/23/2018

Mary

5 out of 5 stars
Our moving team was absolutely awesome! No hesitation in recommending your company & the crew (Rich, Keith & Kyle) that helped us move.
Response
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<div>Mary, thank you so much! We appreciate you recommending us in the future and if you ever need anything please give us a call!</div>
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04/23/2018

John

5 out of 5 stars
Everything went without a hitch. The moving team arrived on time and began to work almost immediately. They were attentive to the few instruction that I had and followed them explicitly. They were very careful with the items moved and made sure that all items were protected, when necessary.
Response
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<div>John, we appreciate your feedback. We take pride in the care we take of your possessions and we are happy we could make this a good experience for you!</div>
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04/23/2018

Tanya

5 out of 5 stars
The 2 guys who moved me did an excellent job. I felt they went above and beyond. I don't ever want to move again, but if I do I will call 2 Men and a truck. Thank you.
Response
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<div>Tanya, thank you! We are glad we could make this difficult process a little easier for you!</div>
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