Reviews
Brandi
The 3 gentlemen that completed my move were wonderful! They were courteous, professional and proficient. Unfortunately the follow up from the office staff regarding one issue I encountered was less than desirable. Guarantees for follow up we’re not followed through and without my persistence I am sure the issue would still (over a week later) not be resolved.
Response
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<div>Thank you for your review, Brandi. I have notes in your file stating that we had left you messages to confirm that we would be delivering your items today. Please let us know if you have any other concerns. Our management staff would love to address this with you. Our direct number is 630-301-7500.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your review, Brandi. I have notes in your file stating that we had left you messages to confirm that we would be delivering your items today. Please let us know if you have any other concerns. Our management staff would love to address this with you. Our direct number is 630-301-7500.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nicholas
The two gentlemen who provided my move were true stewards of integrity and utmost professionals. Both men were well spoken and extremely friendly. Their performance was quick and extremely efficient. For my next move, I would certainly request these two young men, and I will be recommending their services to family and friends. Having spent many years in the Navy, I’ve used a lot of movers. This was the best moving team I have ever had!
Response
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<div>Fantastic, Nicholas. This means a lot to our movers and our office staff. They work hard everyday to bring the most customer service we can to all of our moves. We really do appreciate your kind words and your recommendation. We hope to move you again in the future. Thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Fantastic, Nicholas. This means a lot to our movers and our office staff. They work hard everyday to bring the most customer service we can to all of our moves. We really do appreciate your kind words and your recommendation. We hope to move you again in the future. Thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Anton
OUR COMPLIMENTS TO THE TEAM!
EVERYONE WAS FRIENDLY
EASY TO WORK WITH
EVERYONE WAS FRIENDLY
EASY TO WORK WITH
Response
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<div>That's great to hear, Anton. We appreciate your great feedback and we hope to assist you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's great to hear, Anton. We appreciate your great feedback and we hope to assist you in the future.</div>
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Debbie
Even though it was raining during the move,the movers took time to cover things and minimize them getting wet. Very happy with the service and would use again.
Response
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<div>Fantastic, Debbie. We know that things happen during moves that are never expected. So we do our best to help with any complications that may arise. Thank you for your feedback and business.</div>
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<div>Fantastic, Debbie. We know that things happen during moves that are never expected. So we do our best to help with any complications that may arise. Thank you for your feedback and business.</div>
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Shantel
Our 2 guys were awesome!! Friendly and professional! I highly recommend these 2!! They worked so hard and it was a very hot muggy day!!
Response
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<div>Thank you, Shantel. Moving isn't always easy, especially when the weather is unbearable. We are so glad to hear that the movers got your move done in a good amount of time and completed it to your satisfaction. Thank you for your business and feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Shantel. Moving isn't always easy, especially when the weather is unbearable. We are so glad to hear that the movers got your move done in a good amount of time and completed it to your satisfaction. Thank you for your business and feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sharon
Your movers are hard workers! They get the job done! I’m very happy and I will use two men and a truck again!
Response
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<div>Wonderful, Sharon. Thank you for your kind words. Our motto is the movers who care and we hope to show that in every move. Thank you for your business and feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wonderful, Sharon. Thank you for your kind words. Our motto is the movers who care and we hope to show that in every move. Thank you for your business and feedback.</div>
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Diane
The closing of my house was delayed. So they had to leave my furniture on the driveway. They need to come back and put it together. Hopefully they can do that this week
Response
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<div>Thank you, Diane. We appreciate your business. We hope to get this done for you and look forward to seeing you. Thanks again.</div>
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<div>Thank you, Diane. We appreciate your business. We hope to get this done for you and look forward to seeing you. Thanks again.</div>
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Dawn
The moving team was very energetic and friendly. They did a great job
Response
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<div>That's fantastic to hear, Dawn. They come in to work everyday ready to get the job done for our customers. Thank you for your feedback and business.</div>
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<div>That's fantastic to hear, Dawn. They come in to work everyday ready to get the job done for our customers. Thank you for your feedback and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carol
The moving team of James and (don’t remember his name) were professional, quick and courteous.
Response
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<div>Wonderful, Carol. Your movers were James and Charles. They are one of the highly requested crews at our franchise. Thank you for recognizing them. We look forward to assisting you again in the future.</div>
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<div>Wonderful, Carol. Your movers were James and Charles. They are one of the highly requested crews at our franchise. Thank you for recognizing them. We look forward to assisting you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kirk
You should really get the air conditioning in the truck fixed as soon as possible. It was a hot day.
Response
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<div>Thank you for your review, Kirk. We will pass that message along to our operations manager. Thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your review, Kirk. We will pass that message along to our operations manager. Thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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