Reviews
Russ
The move was well done, in a reasonable amount of time, and a good value. I would recommend or use again.
Response
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<div>That's great, Russ. We don't want to drag on your move any longer than it needs to be and we don't want your items to be poorly taken care of, either. We would love to assist with your next move. Thanks for your business and feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's great, Russ. We don't want to drag on your move any longer than it needs to be and we don't want your items to be poorly taken care of, either. We would love to assist with your next move. Thanks for your business and feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeannette
The two men called to let me know when to expect them. They were helpful and friendly. I would recommend them.
Response
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<div>That's great to hear, Jeannette. We do our best to assist in every way we can during the struggles of moving. We love to hear about our customer's experiences. Thank you for your feedback and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's great to hear, Jeannette. We do our best to assist in every way we can during the struggles of moving. We love to hear about our customer's experiences. Thank you for your feedback and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ilse
I would have prefer 3 men. Move should not have taken so long. All the boxes were already packed in the garage and ready to move. I moved many things myself to help.
Response
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<div>Thank you, Ilse. We appreciate your feedback. We do have many different crew sizes and we apologize that we didn't have 3 men on your move. We will take this into consideration for the future. Thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Ilse. We appreciate your feedback. We do have many different crew sizes and we apologize that we didn't have 3 men on your move. We will take this into consideration for the future. Thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bob
Everything went well
Very pleased
I will recommend your services to others !
Very pleased
I will recommend your services to others !
Response
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<div>That's great to hear, Bob. We appreciate your confidence in us and your recommendation to others. Please let us know if we can assist you in the future.</div>
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<div>That's great to hear, Bob. We appreciate your confidence in us and your recommendation to others. Please let us know if we can assist you in the future.</div>
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Luke
Moving from Chicago to Grand Rapids and it was overnight and a little bit complicated. Four guys came and loaded it up really quick and took good care of everything. Met them at the house the next day in Grand Rapids and two of the guys were there and they did a great job. Great attitude and really focused on customer service. You are extremely fortunate to have all four of these guys on your team. Ricky was awesome walking us through the planning and whenever I call them a phone the person was extremely friendly and helpful and knowledgeable. You guys are awesome
Response
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<div>That's so great to hear, Luke. We know that moving is stressful, and we also understand that moving out state makes things even more stressful. That's why we try and make the moving process go as smoothly as it can. Thank you so much for your wonderful feedback and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's so great to hear, Luke. We know that moving is stressful, and we also understand that moving out state makes things even more stressful. That's why we try and make the moving process go as smoothly as it can. Thank you so much for your wonderful feedback and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jennifer
We were extremely happy with Jay and the other guy-I’ve forgotten his name. They were extremely efficient and took great care of our furniture. I will definitely use you again
Response
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<div>Thank you so much, Jennifer. Your movers were Jay and Nick. They are a great team. We appreciate your kind words and your business. Let us know if we can assist with your move(s) in the future.</div>
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<div>Thank you so much, Jennifer. Your movers were Jay and Nick. They are a great team. We appreciate your kind words and your business. Let us know if we can assist with your move(s) in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ken
Movers arrived on time. The work was done quickly and efficiently. All went well.
Response
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<div>Thank you for taking the time to submit a review, Ken. We are very pleased to hear that your move went well. It is very important to us. We hope to assist you again in the future.</div>
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<div>Thank you for taking the time to submit a review, Ken. We are very pleased to hear that your move went well. It is very important to us. We hope to assist you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Margo
Jay and nico were great! Very personableand professional and willing to do everything i needed...
Response
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<div>That is wonderful to hear, Margo. We are so happy to be able to assist you with your move. Thank you for your review.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That is wonderful to hear, Margo. We are so happy to be able to assist you with your move. Thank you for your review.</div>
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Karen
The crew was not only efficient, but very personable, and they seemed to understand the elderly population; patient in explaining services and explaining their planning steps.
Response
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<div>Thank you for taking the time to submit your review, Karen. We work very hard every day to try to exceed our customer's expectations. We have a wonderful group of men working for us.</div>
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<div>Thank you for taking the time to submit your review, Karen. We work very hard every day to try to exceed our customer's expectations. We have a wonderful group of men working for us.</div>
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Pat
My movers arrived early, which was a good thing. They were very courteous and asked about the furniture I was moving. I had the movers place some items in garage for throwing away. The rest of the furniture I was donating to Salvation Army. The movers delivered the furniture to the Salvation Army. The Salvation Army did not accept one of the furniture pieces and movers suggested taking the furniture piece to Goodwill. The movers took the furniture piece to Goodwill, who did accept it. Taking the furniture piece to Goodwill saved me some money discarding it.
Response
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<div>That's great, Pat. Thank you for your feedback. We like it when our customers call the donation centers ahead of time to make sure they will accept the item first, only because it'll save the customer time and money in case we have to bring it somewhere else. In this case, we are glad things worked out for you. Let us know if we can help you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's great, Pat. Thank you for your feedback. We like it when our customers call the donation centers ahead of time to make sure they will accept the item first, only because it'll save the customer time and money in case we have to bring it somewhere else. In this case, we are glad things worked out for you. Let us know if we can help you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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