Reviews

I did not have a good experience this time with the moving company.
Movers did not handle my items with care and I have some furniture damage. I paid for overnight storage and the first day they couldn’t fit everything on the truck and I had to take some of my belongings somewhere else for storage overnight. The first day, they took the beds apart and the second day there was a different installer that couldn’t assemble the beds again and he did not had any tools with him. I had to wait for the next day for our beds to put together again. I am still waiting for my furniture to be fix or replace and for some money to be refund after all the inconvenience that I had to deal with my move.

We had good experience with your job. Big thanks. However, after moving , one of our file cabinet drawer lost the metal bar for the hanging folders, Could you please send someone to check and fix this issue? thanks.

Product placed in storage. Do not know the overall condition of the move. Do know that both wooden dinning room and kitchen chairs are scratched being placed upside down on a concrete floor.

They tracked mud all over my white carpets, damaged a couple of the walls with their moving dollies. One guy kept dropping boxes breaking the contents inside and telling me to 'file a claim' every time he dropped a box. A delicate table (which I warned them about) was severely damaged after they did not protect it during transport. The table has 6 legs -- 3 on each side. When the door of the truck was opened, 3 of the legs on one side were ripped off of the table. Overall I had about 20 boxes dropped by them and 3 large items damaged. Still trying to go through the 'claim' process with them for repayment. Oh, they had *no problem* collecting the $700.00 fee for the move even though the damage they caused FAR exceeded the moving fee. One guy was even waiting for a tip afterwards.

Two very small statured young men showed up. Clearly while there was little furniture and relatively few boxes (no appliances or hard case furniture), it was a strenuous move for them. They dropped my new white couch, damaging it even though I provided coverage to protect the couch (they took it off); used gloves that left marks on cushions/coach; seemed slow (with especially one being winded/distressed and the team lead taking on more of the heavy lifting). Overall took longer than what was necessary which then required me to pay extra as well as have the damage. Filed damage but haven't been contacted. Nick - lead guy - was good; 2nd guy was not a strong resource. I wouldn't be able to use them on my upcoming major move - a 4 BR house so I will look elsewhere. Not normal 2M&T service.

Overall the service was very good. We had a lot of heavy bulky furnutire.
The young men had good attitudes, were hard workers and showed extreme patience with us. Only dissatisfaction was as the time wore on they became tired and were not as careful as they could have been. OUR HOME is BRAND NEW . Some walls were nicked and badly smudged. Some furniture badly scratched, careless leaning of items on the walls caused nicks and scratches etc. Were unable to get one of our couches in the basement.
Again for all they had to do the job was ok but would have liked them to have taken a bit more care with our furniture and walls.

We had a lot to move and hired 4 people. One of the four did not show up. A wall sconce and a box of mixing bowls was broken. I will say Alex is an astoundingly hard worker with a great attitude. A pleasure to work with!

This was the worst service i received. You sent three guys of which two did not move. You had to reload my truck 3 times for your errors. Call in another crew which showed up 9 hours later after me and my family moved more boxes and furniture than your team. Damaged my walls and floors and broke furniture. It has been a week and they have not addressed damage and and then proceeded to charge me what they quoted(thought they were doing me a favor since it took 3 hours longer but refused to do anything even though i had to move myself and openly admitted i moved more than their movers. I have asked to speak the general manager who has not called me and they will not give me her number!
I will make sure everyone i know never uses two men and a truck!

Damaged furniture. Took 6 hours to load what took 4 hours the last time with less goods this time

The movers were very courteous. We are unsure of why they took the machine apart to take the machine out of the front door. They were supposed to take the machine out of the house through the back door. There were no instructions given to disassemble the machine. The movers did not have the proper tools to take the machine apart, damaged the doorway of the house they were moving the machine out of, and broke one of our hammers when reassembling the machine. This increased the time of the move which almost doubled our expense. They were apologetic for the additional time, but that doesn't change the amount of money we had to pay for this move.