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09/06/2021

Debbie

5 out of 5 stars

We had a great experience. Kyle and his associate(don't know his name) were very professional and helpful.
They handled all of our things as if they were their own. The move went very smoothly .
They were on time and kept in touch with us during the moving process. I
would highly recommend Two Men and a Truck to anyone who is getting ready to move.

Response

Wow, thank you for the review! We truly appreciate your kind feedback. We know moving can be tricky so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!

09/01/2021

Nancy

5 out of 5 stars

Zain was extremely helpful, quick to response to phone calls & emails, patient with many questions. Wm Harris & his crew arrived on time, were efficient & careful, took time to understand what was being moved (vs. staying) & then to review inventory before leaving to deliver the items. Excellent service. Would you Two Men & a Truck again!

Response

Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!

08/30/2021

Lindsay

5 out of 5 stars

Total shout out to my moving team!! All three were awesome and enjoyed the challenge oh fitting all my stuff into the storage unit. Go Tetris!!

They worked so hard and took great care with my belongings. They are awesome and deserve a raise and a high five!

Response

Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!

08/30/2021

Jorie

5 out of 5 stars

The crew was very prompt and professional, they showed up on time very efficiently moved what I needed to be moved and took care of my delicate items.
I will highly recommend them to my friends and family…

Response

Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!

08/30/2021

Zachary

5 out of 5 stars

My moving team was great and they worked really hard. I give them an A+. Keep up the good work fellas!

Response

Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!

08/25/2021

David

5 out of 5 stars

The movers did a great job. No problems and very professional.

Response

Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!

08/23/2021

Debra

2 out of 5 stars

Service was less than expected. Movers were inexperienced and they took longer than necessary wrapping itens that were not being moved. My marble table was dropped and is expensive to repair. The amount returned to me was not enough to fix my table or provide satisfaction for the inconvenience with this move.

08/20/2021

Judith

5 out of 5 stars

I was so very very pleased with Victir and Julio. They went above and beyond for the entire move. They were definitely movers who care.

Response

Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!

08/19/2021

Frederick

5 out of 5 stars

The guys Names are at my other apartment now I get it later. But they was GREAT very nice Very dependable all around GREAT..... I move 8/14/21 From1603 N. Orchard st. apt 105. I just call the GUYS Better and BETTER !

Response

Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!

08/17/2021

Ruth

5 out of 5 stars

Our moving team was the best! They were fast, experienced, and just really nice people! Moving is the worst, and these three guys made the whole experience a breeze. Thank you!

Response

Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!

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Everything You Need To Know On Video

September 08, 2023

Preparing for move day

View Transcript

[Music Playing]
(Video starts out with the title "Moving Tips" displayed across the screen)
(Video cuts to a TWO MEN AND A TRUCK Franchise Office Manager with a moving truck in the background)
When you're moving, you kind of have boxes all over the place.
I always recommend to have a clear path.
And if you want it to go faster, put a clear path
(Video shows a mover carrying a chair down a customer's hallway in their house)
and put the boxes towards the door.
That way they can just grab them and go.
(Video cuts to a mover with a TWO MEN AND A TRUCK moving truck in the background)
Being prepared, It's so many times we've, we've gone into customer homes where they weren't ready.
Like, you know what I mean?
Don't get me wrong, It's hourly,
(Video cuts to a franchise moving truck backing up)
but we're here to try to make you better in there.
(Video cuts back to mover)
But it's like we've come to some that they look like they just woke up that morning "Like, hey, I'm, I think I'm gonna move today" like, you know?
(Video cuts to the Warehouse Manager of the TWO MEN AND A TRUCK Franchise)
Get a big sharpie, label every box and what room it's going to go into.
(A mover is shown unloading a loaded up MOVING TRUCK)
You're moving into a multi-family home, make sure that, you know, everything's labeled on what floor, whether it's going to an attic, to a basement, to
a kitchen, to a first bedroom, a second bedroom,
(Video cuts back to warehouse manager)
make that plan and have it all down on a piece of paper.
It will make your life a whole heck of a lot easier.
(Video cuts to operations manager)
Be honest on your estimate.
And then you get there and like, oh surprise, we got three more rooms.
We'll get it done, but it's nice heads up.
(Video cuts to an In-Home Estimator)
No loose items. So try and have everything boxed up, packed up, taped up.
The more organized you can be, the better your move goes.
(Video cuts a move manager)
You be ready and we're ready.
(Video and music end with the TWO MEN AND A TRUCK word logo and the video title "Moving" below it.

September 08, 2023

Selecting a moving company

View Transcript

(Video starts out with Ukulele music in the background with three movers carrying boxes out of a customers home. The video title "Selecting a Moving Company Two Men And A Truck" is displayed on the screen)
(Video cuts to an interview of a customer service representative for a local Two Men And A Truck franchise.)
So finding a moving company can be difficult because moving is a very stressful situation.
A lot of times it comes, um, very unexpectedly.
Um, so they have to make, um, a very quick decision.
Um, and sometimes it's not the most informed, um,
and those that can make it very difficult.
(Video cuts to a Two Men And A Truck operations manager sitting at his desk)
Being able to move, you're, you're moving your whole life, you want to be able to make sure
whoever you choose can do everything you need, whether that's, you know, getting rid of any items you don't want anymore,
whether they can move every item that you have, you know, some moving companies may not be able to move certain things.
So a lot of people wanna be sure they choose a moving company that, you know, they could fully trust.
(The title "Guaranteeing security with your movers" displays on the screen for a few moments)
(Video cuts back to the customer service representative)
A reputable Moving company is usually licensed, bonded, and insured.
(Video cuts to a moving truck with the back opened)
(Two Movers carry a couch into the back of the moving truck)
Um, which basically means we're, we're registered with the state or, um, that we're operating in as well as, um, if someone were to get hurt on the job, the homeowner is protected
by our license and bonding.
(Video shows an employee typing on her computer)
Online reviews definitely have a, a very big effect on, you know, your, your business.
(Another employee using their computer)
So whenever I'm looking to go buy something online.
(Video cuts back to employee typing on her keyboard)
I'm, I'm, you know, looking at the reviews first and seeing what, what other people have said about, you know, set product or company.
(Video cuts back to operations manager sitting at his desk)
So you definitely wanna be able to take care of people where you can.
So, you know, you have those overwhelming positive reviews.
(video then shows the title "know what your paying for")
(Video cuts back to the customer service representative)
Two Men And A Truck deposits um are usually pretty low, um in terms of the total move cost.
(One mover is setting up orange in the road behind the moving truck)
And then they, for the most part are refundable up until a certain point.
(video show a mover carrying a wheel chock)
Um And they're applied to the move total.
(Video cuts back to the customer service rep)
They're not an additional fee.
(Video cuts to the title "Communication during the move process)
(Video cuts to the operations manager)
Communication is very important during the moving process.
(Customer service rep answering the phone)
Uh A lot of customers have, you know, they're always gonna have questions
that come across, you know, during the move.
(Video cuts to a moving truck driving in a parking lot)
And sometimes they're wondering if, you know, guys can take extra items and maybe the guys aren't quite sure.
So they'll be able to, you know, reach out to us and ask us if you don't have a good communication to start in the day, then things get kind of confusing.
(Video cuts to an interview of one of the movers)
Um for instance, for addresses and things like that or like even getting like carpet shield down for them just to make sure that their homes protected.
It's not um it's not a good thing to have them in the, in the dark about things.
It's good to be as open as you can with them and be as comfortable as you can with them just to kind of get them through the Day.
(Video ends with a call to action and the Two Men And A Truck logo and tagline "Movers Who Care")

September 08, 2023

What movers can't move

View Transcript

(Video Starts out with the TWO MEN AND A TRUCK Logo and piano music in the background)
(Video cuts to the title of the video "What Movers Can't Move")
(Video cuts to the words "What Items Won't You Move From My Garage" and cartoon graphic of a small garage with stuff piling out of it)
(A narrator begins speaking)
My garage is jam packed with stuff.
Are there any items you can't move for me?
(Video cuts to a graphic of the word "NO" with different hazard symbols in the letters. Underneath the graphic are the words Flammable, Explosive, Corrosive.)
Regardless of the circumstances, we will not move any flammable explosive or corrosive items.
(Video cuts to a graphic of a green tractor)
If you want us to move your lawnmower, snow blower or other machines that run on gasoline,
(A Gas tank appears and the tractor flips upside down and drains gas into the gas tank)
please be sure to drain the tank prior to moving day.
(Video cuts to a graphic of a bag that says "super plant grow, make your plants growier, fertilizer on it")
There are a number of hazardous materials we can't move including fertilizer,
(A fire extinguisher appears of the fertilizer)
fire extinguishers,
(A graphic of a car battery and multiple batteries appears above the other graphics)
batteries,
(A bottle of bleach graphic appears)
household cleaners
(A propane tank moves across the screen with fire coming out of the bottom of it, making it look like a rocket)
and propane tanks.
(Video cuts to the "NO" graphic that appeared already)
For a complete list of hazardous materials, we won't move, contact your local two men in a truck office.
My house is full of potted plants.
(Video cuts to a gold pot, then a catus grows out of the pot)
How would the movers handle those?
(A series of animals move across the screen behind the cactus plant. Animal noises can be heard in the background)
TWO MEN AND A TRUCK doesn't transport any living things including plants and animals, depending on the weather.
Our trucks can get very hot or very cold inside.
There's also a lack of good air flow in the trucks.
Please be sure to make other arrangements for moving your pets and plants.
(The words "Will They Move My Food" appear on the screen)
I'm concerned my frozen food will thaw in your truck during the move.
What should I do?
(A variety of different cartoon food s appear on the screen)
For a variety of reasons Two men in a truck can't move perishable items including fresh refrigerated and frozen foods.
These items can rot spoil and smell in the truck.
Try to plan your meals to minimize the amount of food you have left.
(The words "Movers Can't Move Food" slow appear on the screen as the foods disappear one by one)
Come moving day, you will be responsible for transporting it or giving it away.
(Video cuts to the words "What personal items should I move" displaying on the screen)
What personal items should I plan to move myself?
(Video cuts to a graphic of cartoon jewelry, cash, and two stick figures with the words "take important items with you" at the above it)
We recommend cash, jewelry, photographs and important papers be taken with you as well as other items that may have strong
sentimental value.
(The RX symbol representing pharmacy appears on screen. Then a pill bottle appears on screen)
We also don't move prescription drugs because we don't want to pack anything on the truck that you may need in case of a life threatening illness.
(A table with pills on it appears)
(Video cuts to a graphic of a pill bottle, first aid kit, toilet paper, and a TWO MEN AND A TRUCK Moving Day Box)
If you have items that you can't live without, we recommend keeping them with you during the move.
(Video cuts to a series of words of the things movers cannot move including the words "Movers Will Not Move," "Hazardous Materials," "plants and animals," "perishable items," "prescription drugs," "money," "sentimental and important items," and the disclaimer at the bottom "For a complete list, please contact your Local Two Men And A Truck Office.")
These are just some examples of items that we don't allow on the moving trucks for a complete list.
Please contact your local two men in a truck office by planning ahead.
You can help avoid last minute problems making moving day less stressful.
(Video ends by cutting to the TWO MEN AND A TRUCK stick figure logo, tagline "Movers Who Care," and the company website.)

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