Reviews

10/24/2017

Scott

stars
Staff was friendly and seemed to have done a good job. We were quite busy that day and after reviewing the work, I was very disappointed in the quality of the packing. I had to repack half of each of the two PODs they were hired to pack. They were not efficient with the packing and did not take good care of the furniture. They also left many things in the house that needed to go into the PODs. I wax very disappointed.
10/24/2017

Ariel

stars
Our move date kept changing and my fiance's schedule and mine are usually all over the place. I was so pleased with how patient Lily was at my less than prepared quote request. She was very courteous on the phone, and I felt like MY specific move was a priority to her. When dealing with the stress of moving the extra reassurance is appreciated . My fiance had a great experience with our movers (unfortunately he couldn't remember their names) but they really took time when putting our furniture back together and were fun to work with.
10/24/2017

Stephen

stars
Excellent job by the movers, they made quick work of it and were under the moving estimate.
10/21/2017

Les

stars
Everett, Travelled and Jose were an excellent team. They were professional, well conditioned on moving items, courteous and very attentive to my needs on special items. Their efficiency reduced my overall costs from the estimate. No breaks, no drops. Would recommend again.
10/21/2017

Maureen

stars
Move went great. Two really nice hard working guys and a big new truck.
Response
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<div>Maureen, Thanks so much for noticing how hard our movers work. We are also very proud of how well we take care of our equipment. Well trained people and well maintained equipment make for great moves.</div>
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10/19/2017

Cheryl

stars
Only problem was the 5 -6 hour difference from stated time (which was scheduled not a window) and actual time of arrival. Worked out, but a phone call would have solved everything. It made the wondering when coming really a great and only inconvenience.
Response
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<div>Cheryl, We are sorry if there was some misunderstanding regarding scheduling time. At TWO MEN AND A TRUCK&reg;t we strive for 100% customer satisfaction. Please call us at 630-834-6683 and press 3 to reach our quality assurance manager. We want to understand what happened to prevent similar issues.</div>
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10/17/2017

Beverly

stars
Evert, Winston and Vern best team of movers. So thankful for their professionalism. Keep me updated on arrival time. Asked me questions during walk through. They thanked me when I told them I had a emptied my dresser drawers. I liked how they talked to each other as a team when discussing moving an awkward size sofa out of house and into my condo. We moved on a day of rain and thunderstorms never complained in front of me. Let me take a picture with them in front of truck and then they took of my girlfriends in front of truck. We all laughed, all day long. They were also so gracious and appreciative of their tip. I had a wonderful move. 2 of my friends said oh I've heard good things about 2 men and a truck, and now I see it is true.
Response
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<div>Beverly, What an awesome review! Thank you so much for taking the time to let us know that we did a great job and made a dreary, rainy day into a fun moving event. We would love to see the pictures. TWO MEN AND A TRUCK&reg; loves happy customers and smiling movers on Facebook.</div>
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10/16/2017

Anna

stars
The guys that helped move me were very profession and kind. They were amazing!!
Response
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<div>Anna, Thanks for choosing TWO MEN AND A TRUCK&reg;. We love to be called AMAZING!</div>
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10/15/2017

Tom

stars
Liked that they wrapped all the furniture for protection.
Response
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<div>Tom, TWO MEN AND A TRUCK&reg; always comes prepared to take care of YOUR things. Glad you are happy with our service!</div>
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10/15/2017

Claire

stars
The movers were able to come earlier than scheduled (they called ahead to make sure I was ready). Despite the heat and my third floor apartment (no elevator), they got everything into the truck and delivered before the original start time! The final cost was even a bit less than the estimate.
Response
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<div>Claire, Early AND under budget! Now that&#39;s what I call a GREAT MOVE! So glad we were able to help! Thanks for letting us know!</div>
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