Reviews

11/10/2017

Victoria

out of 5 stars
Overall very happy with service. Should have had a bigger truck as we could not fit all items for move.
Response
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<div>Victoria, We can understand your frustration at not being able to fit all your items into one Truck for your recent move. Please call 630-834.6683 and press 3. We would like to discuss what happened so we can better understand how we might have prevented this situation.</div>
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11/06/2017

Jeffrey

out of 5 stars
Punctual, professional, caring, clear communication, very capable - strong workers for lifting.
Response
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<div>Jeffry, TWO MEN AND A TRUCK&reg; always appreciated when a customer takes the time to notice how great our moving crews are. Thanks for choosing us for your recent move.</div>
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11/05/2017

Norman

out of 5 stars
2 day move very smooth with no issues. Mover were timely, friendly and careful.
Response
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<div>Norman, Many Thanks for choosing TWO MEN AND A TRUCK&reg;. A two day move must have been a big one. The crews we send out are professionally trained but they already come with the traits we cannot teach like friendliness. Thanks again for noticing and taking the time to review.</div>
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11/03/2017

Patricia

out of 5 stars
Genesis, Andre and Quintin did a fantastic job. My belongings were treated with excellent care and the guys were pleasant and helpful. Have already recommended two men and a truck to a friend.
Response
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<div>Patricia, Thank you for choosing and recommending TWO MEN AND A TRUCK&reg;. We are always please do hear that our moving teams did a fantastic job and you had an excellent moving experience. Smooth Moves are what we live for.</div>
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11/03/2017

Barbara

out of 5 stars
when my bed was moved the power cord and the remote were wound up and attached to underside of bedframe. It's still there. I have no way of getting under my bed to get to it as I'm physically disabled. Now I can not raise or lower head/foot of my bed. Also when they used washroom at my son's house they left lights on and heater in bathroom and closed the door. My son returned from a business trip and discovered this. It could've caused a fire.
Response
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<div>Barbara, We are so sorry about the inconvenience caused during your recent move. Please do call us at 630-834-6683 and press 3 to speak with our quality assurance manager Steve. We want you to be 100% satisfied with our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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11/02/2017

Danielle

out of 5 stars
Great experience! Movers were fast, kind and efficient. They communicated when they would arrive and when they would deliver our stuff.
Response
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<div>Danielle, It is awesome (but not unexpected) that you had a great moving experience. We are greatful you took time to let us know. Thanks for choosing TWO MEN AND A TRUCK&reg;</div>
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11/02/2017

Enza

out of 5 stars
We could not have been more pleased with the service we received from your company. The two young men were very professional, on time and took exceptional care of our things. They did not waste any time getting to the task at hand and were pleasant while they did it. Thank you.
Response
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<div>Thanks so much Enza for choosing TWO MEN AND A TRUCK&reg; for your recent move. We hire the right people and then train them well for the job at hand. We love to hear that our hardworking teams are rewarded by good thoughts from our customers.</div>
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11/01/2017

Carolyn

out of 5 stars
They moved a very expensive, heavy and large bookcase along with several other items within our home and did the most amazing job in an extremely efficient, quick yet careful manner. I was thoroughly impressed! Thank you!
Response
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<div>Carolyn, Thank you so much for your review. TWO MEN AND A TRUCK&reg; is so pleased that you were impressed with our efficient, quick and careful moves. We do aim to impress.</div>
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10/31/2017

Carol

out of 5 stars
Excellent lead mover who anticipated problems and kept the project moving even with extra furniture and boxes- handled it all with courtesy and professionalism. Would help if movers dressed and groomed more professionally- no one had any type of uniform attire or an insignia on their shirt or jacket which would have been reassuring
Response
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<div>Carol, Thanks so much for pointing out the uniform issue. We do have a strict dress code and all our moving teams must be in uniform before they go out for the day. Unfortunately in cold weather outer jackets do not always have our insignia. We are glad that you brought this to our attention so we can seek a solution. We are very happy you move went well and again thanks for choosing TWO MEN AND A TRUCK&reg;.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/30/2017

Janet

out of 5 stars
Joanne was extremely helpful on the phone with me setting up the appointment and explaining how everything would go. Very friendly and patient. The movers John and Ruffin were very hard working. They were professional and very efficient. I would request both of them again!