Reviews

08/14/2018

Judy

4 out of 5 stars
Nothing special. They took good care of the furniture, were competent in their job and were very friendly.
Response
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<div>Judy, <br/>Thank you for taking the time to review our service. We are glad that your move went well and appreciate your business. We hope to work with you again in the future.</div>
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08/14/2018

Kevin

5 out of 5 stars
The 4 man team I had were very professional and curtious!
Response
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<div>Kevin,<br/>Thank you so much! We are glad your move exceeded your expectations.</div>
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08/13/2018

Jim

5 out of 5 stars
The only issue I had with the move was created out of confusion or lack of clarification. In my mind I had instructed that the team remove all items in a particular room. I left before the vans were completely loaded and did not check to make sure everything I wanted moved was indeed loaded. As it turns out an item, a secretary from my wife's family was left behind. I now have to hire them again to get this to the new address.
Response
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<div>Jim,<br/>We&#39;re sorry that your move wasn&#39;t excellent, but thank you so much for the 5-star review anyways. We are glad to see you were still pleased with our business!</div>
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08/13/2018

Colleen

5 out of 5 stars
Moving team of 2 men was great although they could have used a third person for this move.
Response
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<div>Colleen,<br/>Thank you for leaving us a great review! We also appreciate your suggestion; we love constructive feedback.</div>
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08/13/2018

Francine

4 out of 5 stars
Used Two Men and a Truck several times in the past. The office staff managed to reschedule my appointment when I got sick the morning of the move. Every crew I've worked with has been great!!! They know what they are doing, work quickly, secure items as needed, and are friendly and listen to you. Make the moving ordeal so much easier! Thanks guys!
Response
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<div>Francine, <br/>Thank you so much for the great review. We are glad to see that we are reaching our customer service goal of exceeding expectations.</div>
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08/13/2018

Ellen

5 out of 5 stars
Brad and Ivan took really good care of my furniture both in moving it out of my condo and in moving it into my storage unit. I was most impressed by how they wrapped my furniture up before moving it.
Response
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<div>Ellen,<br/>Thank you for letting us know your move went so well; we appreciate the great review!</div>
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08/13/2018

Warren

5 out of 5 stars
It was a brutal move! Had to bring everything up four flights of stairs.... Thank you!!
Response
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<div>Warren,<br/>Thank you for the review! We will always work our hardest to exceed customer expectations. Glad to see your move went well!</div>
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08/12/2018

William

4 out of 5 stars
I rated the office scheduling poor because they got the dates wrong and then later blamed me for the error. I originally wanted 8/9/18 to move our mother’s apartment, but was told that was not available so we settle on Saturday 8/11. I was called by the moving team on 8/9/18 asking if I was ready for the move that day. I told them it was scheduled by the office for 8/11. Then the front office called me later on on 8/9 and told me I was wrong and indicated it was my fault. This is Poor customer service who ever it was I had to deal with at the local office on 8/9/2018. THe movers were execellent and clear. They were respectful and helpful. They did a great job wraping and did overall very well. You need to figure out what is going on in the front office.
Response
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<div>William,<br/>We&#39;re sorry that your experience wasn&#39;t excellent, but thank you for the positive rating anyway. We hope to work with you again in the future!</div>
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08/11/2018

Dave

5 out of 5 stars
Moving team was on time and worked in a very timely manner and completed the move. The team had a few issues to work around because of road construction and it did not seem to bother them at all. Great job!
Response
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<div>Dave,<br/>Thanks for leaving us a great review! Glad to see there were no defaults on customer service even when there could have been hold ups.</div>
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08/10/2018

Pauline

5 out of 5 stars
Movers were on time. courteous and very hard workers ..they worked non stop with out complaining. .made my move effortless
Response
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<div>Pauline,<br/>Thanks for the review! We&#39;re glad that our service exceeded your expectations; that is always our goal!</div>
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