Reviews
Carole
Rating between excellent & good. This is the first time I've ever used professional movers. The movers were great and they worked quickly but carefully. The office people were very kind, helpful and patient. The downsides were that you all don't move electronics so I had to line up a friend's truck to help move all of that stuff and also use my little car even though that was already pretty well packed with other things and my pets. Also, you don't move chemicals like household cleaners, etc. but fortunately my friend was there to take those, too. The day before, I moved all of my hanging up clothes and all of my framed puzzles and pictures so I wouldn't have to pay for boxes for those things and which would've made the move time longer. But again, I thought you all did a great job.
Response
<div class="bv-review-response-container">
<div>We're so glad you had a positive move experience. We apologize for any inconvenience in having to move some items yourself. We want to make sure we take care of your items and reduce the risk of damages. If electronics are not boxed then there's a much greater risk of damage to the item because of how we stack items on the truck. We are also federally and state regulated on items we are permitted to transport, which impacts us being able to transport chemicals. We greatly appreciate the opportunity to move you and we hope you enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We're so glad you had a positive move experience. We apologize for any inconvenience in having to move some items yourself. We want to make sure we take care of your items and reduce the risk of damages. If electronics are not boxed then there's a much greater risk of damage to the item because of how we stack items on the truck. We are also federally and state regulated on items we are permitted to transport, which impacts us being able to transport chemicals. We greatly appreciate the opportunity to move you and we hope you enjoy your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sara
Movers arrived on time and performed job quickly and efficiently. James and Jamie did a great job!!!
Response
<div class="bv-review-response-container">
<div>Thank you so much for your feedback. We greatly appreciate the opportunity to help with your move. Please let us know if there is anything else we can do for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you so much for your feedback. We greatly appreciate the opportunity to help with your move. Please let us know if there is anything else we can do for you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Mary
The two men that help me move in were super nice and helpful. In general my experience was great the only thing I can complain about is the price it was kind of expensive.
Response
<div class="bv-review-response-container">
<div>We're so glad the guys were nice and helpful. We certainly strive to complete the move within the estimated time frame to help manage expectations for cost. Unfortunately there are factors that can impact the billable time that we may not be aware of until we arrive on site. We appreciate the opportunity to help with your move. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We're so glad the guys were nice and helpful. We certainly strive to complete the move within the estimated time frame to help manage expectations for cost. Unfortunately there are factors that can impact the billable time that we may not be aware of until we arrive on site. We appreciate the opportunity to help with your move. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Debra
Chris and Charles were professional and very helpful on the day of the move. Lisa in the office, was very attentive and called twice to confirm our move. Always a great experience with Two Men and a Truck!
Response
<div class="bv-review-response-container">
<div>Thank you so much for kind words and for the opportunity to help with your move. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you so much for kind words and for the opportunity to help with your move. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Susan
Ty and Jarel, the movers, were very professional and courteous throughout the move. They worked efficiently to move our things quickly to our new location. They were very careful to make sure the furniture and the house was not damaged, and they were both very helpful with the location of the furniture in the new location.
Response
<div class="bv-review-response-container">
<div>I'm so glad you had a wonderful move experience. We greatly appreciate your feedback and the opportunity to help with your move. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>I'm so glad you had a wonderful move experience. We greatly appreciate your feedback and the opportunity to help with your move. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Mark
Office staff was very helpful. Ty and Josh are true professionals--very impressive watching them do everything EXACTLY as it needed to be done. Can't thank those guys enough.
Response
<div class="bv-review-response-container">
<div>Thank you so much. It is our pleasure to serve our customers and take care of everything for them. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you so much. It is our pleasure to serve our customers and take care of everything for them. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Georgina
Two men and a Truck was great! The guys arrived on time and were very caring with my belongings. They were quick and efficient. I definitely recommend Two men and a Truck anytime!
Response
<div class="bv-review-response-container">
<div>Thank you so much for your feedback and giving us the opportunity to help with your move. We're so glad you were pleased with everything. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you so much for your feedback and giving us the opportunity to help with your move. We're so glad you were pleased with everything. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sherell
I ordered boxes for my move ahead of time. 3 boxes for mirrors and large pictures , 2 lamp boxes, 4 wardrobe boxes.
None were on the truck. It took two trips from the office staff to deliver the boxes. The team of 3 movers were friendly and effeicent.
None were on the truck. It took two trips from the office staff to deliver the boxes. The team of 3 movers were friendly and effeicent.
Response
<div class="bv-review-response-container">
<div>Thank you for your feedback. I'm sorry the boxes were not on the truck first thing in the morning. I'm glad we were able to get the boxes to you quickly in the morning while the movers were wrapping the furniture and loading the truck, so that the day did not get delayed at all. I appreciate you giving us the opportunity to help you with your move. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you for your feedback. I'm sorry the boxes were not on the truck first thing in the morning. I'm glad we were able to get the boxes to you quickly in the morning while the movers were wrapping the furniture and loading the truck, so that the day did not get delayed at all. I appreciate you giving us the opportunity to help you with your move. If there is anything else we can do for you, please let me know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Deborah
Left house moving from without telling me and left some things I wanted on truck for my husband and I to move ourselves. Offered no walk through with me or my husband, just closed truck up and left. Bringing boxes in new house so fast I had to move them in rooms they should have been placed in originally. Movers seemed in too much of a hurry not allowing time to make sure #1 they had packed everything wanted and #2 placing already marked boxes in random rooms causing more confusion and work for us than expected after paying close to $1000.00`to move approximately 1/2 mile.
Response
<div class="bv-review-response-container">
<div>We're so sorry that items were left at your 1st location. We believe this was a misunderstanding with the guys when reviewing what was to stay and what was to go. We appreciate your feedback and giving us the opportunity make things right for any inconveniences. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>We're so sorry that items were left at your 1st location. We believe this was a misunderstanding with the guys when reviewing what was to stay and what was to go. We appreciate your feedback and giving us the opportunity make things right for any inconveniences. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Mark
Was very pleased with how easy the entire moving process was. Received excellent services from start to finish. Would recommend TMAT to everyone.
Response
<div class="bv-review-response-container">
<div>Thank you very much. It is our pleasure to serve our customers and help them make their overall experience positive and stress free. We appreciate the opportunity to help with your move. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you very much. It is our pleasure to serve our customers and help them make their overall experience positive and stress free. We appreciate the opportunity to help with your move. If there is anything else we can do for you, please let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
