Reviews
Neil and Shelia
Excellent service from 2 professionals !
Thank you
Thank you
Response
Neil and Shelia, we're glad to hear it! It’s always great to know our team delivered excellent service. We appreciate your support and hope to help you again in the future!
Eric
Jocelyn in the office was very friendly and informative and walked me through everything. The 3 guys that did move moved quickly and were very careful and very friendly. They were outstanding and professional and very polite. Couldn’t ask for a better experience
Response
Eric, thank you for the wonderful feedback! We're so glad to hear Jocelyn took great care of you and that your moving team delivered such a positive experience. It means a lot to know they were efficient, careful, and professional throughout the move. We truly appreciate your kind words!
Jennie
The guys were great but I don’t think it’s right to charge me an additional $250 to drive one town over. If I had known that I would have shopped local. I had to call 3 times to reserve your services and then I had damage to my home and I called and submitted pictures and received no response
Response
Jennie, thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand your concerns. We always aim to provide clear communication and responsive service, and we regret that this wasn’t your experience. We’d like to make sure your concerns are properly addressed—please reach out to our operations team at 904-745-0705 so we can review everything with you directly.
Dona
Ryan & Shaheed are a top-notch team. Arrived on time, worked quickly, carefully and thoroughly. They knew I was concerned about getting our things on time for a reserved elevator in the new building.
They called twice to let me know how far away they were! Absolutely GREAT WORK!!
They called twice to let me know how far away they were! Absolutely GREAT WORK!!
Response
Dona, thank you for the kind feedback! We understand that moving can come with unexpected changes, and we’re always happy to adjust and support however we can. It was our pleasure to help you settle into your new home—wishing you comfort and happiness as you start this new journey!
Stacey
Brandon and Chaseron did a phenomenal job moving my stuff from a single family one floor home to an upstairs townhome. My furniture is solid wood and in no way light. I would recommend them both to anyone.
Response
Stacey, we’re thrilled to hear Brandon and Chaseron delivered such a phenomenal experience! Moving heavy, solid wood furniture upstairs is no easy task, and we’re glad they handled it with skill and care. Thank you for the recommendation—it means a lot to our team!
John
Fantastic experience from start to finish. I would highly recommend the team that I had.
Response
John, we love hearing this! Thank you for the kind words and recommendation. We're so glad your experience from start to finish was fantastic, and we’ll be sure to pass the praise along to your moving team!
Bonnie
Moving Team was great, especially Caleb but Office Team not so much.
I feel I was misinformed and given the impression I would not be paying more than 415.00 by Brian.
Instead, when Moving team was finished, Caleb told me my total was 538.00. I was shocked and disappointed. I ended up paying a total of $578.00 after tipping both movers. YIKES! Too expensive for sure!
I feel I was misinformed and given the impression I would not be paying more than 415.00 by Brian.
Instead, when Moving team was finished, Caleb told me my total was 538.00. I was shocked and disappointed. I ended up paying a total of $578.00 after tipping both movers. YIKES! Too expensive for sure!
Response
Hi Bonnie, thank you for your feedback. We’re so glad to hear that Caleb and the moving team delivered great service—they’ll appreciate the shoutout!
We’re truly sorry to hear you felt surprised by the final cost. Our goal is always to be transparent, and we include full pricing details in the estimate and pre-move documentation. We understand how frustrating unexpected charges can feel, even when the time exceeds the estimate. Your concerns about communication with our office team are important to us, and we’ll be reviewing this internally to ensure a better experience moving forward.
We appreciate you giving us the opportunity to help with your move and your honest review—it helps us grow.
We’re truly sorry to hear you felt surprised by the final cost. Our goal is always to be transparent, and we include full pricing details in the estimate and pre-move documentation. We understand how frustrating unexpected charges can feel, even when the time exceeds the estimate. Your concerns about communication with our office team are important to us, and we’ll be reviewing this internally to ensure a better experience moving forward.
We appreciate you giving us the opportunity to help with your move and your honest review—it helps us grow.
Mike
DJ and Lowe were the two movers assigned to move us. Just wanted to write a review on both as they were extremely good at what they do. They worked relentlessly hard and both were very professional and courteous.
Response
Mike, we’re so glad to hear DJ and Lowe made such a great impression! Their hard work, professionalism, and courteous attitude truly represent what we strive for. Thank you for taking the time to recognize their efforts—we’ll be sure to share your kind words with them!
Cathy
Customer service agent Brian very informative and friendly.
Moving team professional and polite.
Moving team professional and polite.
Response
Thank you for taking the time to share this, Cathy! We're so glad to hear Brian was informative and friendly, and that the moving team carried that same level of professionalism and courtesy through to your move. We truly appreciate your kind words and are grateful we could help make your experience a positive one!
Gwen
I have used Two Men and a Truck on several occasions and I always return to this moving service. Their price beats other companies which leaves proper room for the men to be tipped without feeling overcharged. All of my furniture gets wrapped and padded well. The men are always respectful and aim to please. The service that I receive usually exceeds my expectations.
Response
Gwen, thank you so much for your wonderful feedback! We’re thrilled to hear that Brian made the booking process easy and that our moving team provided such professional, polite, and efficient service. It’s great to know you felt comfortable and confident with your move - that’s exactly what we aim for! We’ll be sure to share your kind words with the entire team.
