Reviews
Charles
The move went very well. I was a little surprised by the extra $200 travel charge that was not mentioned in the original estimate.
Response
Hello Charles, We are so happy to hear your move went very well! Also, thank you for making us aware of the travel charge, we truly appreciate it. We take this very seriously and will be reviewing recorded calls and addressing it with the appropriate individual as necessary. Thank you for your business!
Joanne
The movers were fantastic! The office staff too. As always Brain thanks for all your help.
Response
Joanne, thank you! It brings us great joy to know that our team played a part in making your moving experience positive and stress-free. Wishing you a wonderful settling-in period in your new home!
Renee
I guess I got lucky with my move because instead of just two men in a truck, three men and a truck showed up! They were on time and very professional and got to work right away. I like the way they carefully wrapped up my framed art work that were so large they needed moving blankets to wrap around them to move them. And the quote that I received originally actually came in less expensive
Response
Wow, thank you for the review, Renee! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!
Philippa
TOP NOTCH SERVICE ALL THE WAY! I have used this service in a previous cross country move - CA to FL. They were the greatest help, thoughtful, careful, and I can’t say enough good things about the entire experience - start to finish. Additional family members will be retiring in a year and will definitely use them to move from OH to FL. We don’t even think of calling anyone else! We love’em!
Response
Philippa, Thank you for trusting Two Men and a Truck for your recent move! We are so pleased that you thought the movers were professional and did a great job. It's always nice to know that when our customers receive such great service, they will use us again! Thank you for your continued trust, and we are here if you need us a third time!
Ash
George and Kyle were fantastic (and a few minutes early, which was nice). They were true "life savers." Family members and I have worked with "Two Men" in the past, twice, and we have always had very positive experiences. They were exactly on the quote that I was given. They were very efficient but careful. They were actually cheerful, which goes a long way in the middle of a move!
Response
Ash, Thank you for trusting Two Men and a Truck for your recent move! We are so pleased that you thought the movers were professional and did a great job. It's always nice to know that when our customers receive such great service, they will use us again! Thank you for your continued trust, and we are here if you need us a fourth time!
Steven
Very satisfied with Tony, George, and Chez. Excellent service.
Response
Steven, thank you for the review! We truly appreciate your kind feedback. We know moving can be difficult so we make it our mission for the process to be as stress-free and easy as possible for you. We wish you all the best in your new home!
Robert
The 2 men I had moving my stuff were very professional.
Response
Hello Robert, Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
Rebecca
Excellent customer service. Friendly, professional, courteous, and helpful.
Response
Rebecca, it is kind words like yours that make us love what we do! Thank you so much for taking the time to share this with us. Best wishes in your new home!
Robin
The men managing the move were pleasant, fast and careful with the items. All was excellent.
Response
Robin, thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
John
Movers rushed to bring in new stuff into our home. Leaving things wrapped still and not put together. Also they were there for 4 hrs only and price was at high end of quote. So for 900 for a move a half of a mile
Down the road was pricey,
Down the road was pricey,
Response
Hello John, We're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm. We encourage you to contact operations at 904-745-0705 so we may address this with you.
