Reviews
Mary
Moving our 81 year old Grandmother was not easy, UNTIL we hired Two Men AND A TRUCK! The moving team went out of their way to make the move easy, and successful by even taking the extra steps to help with all the items that were "forgotten to pack" by Grandma! Thank you guys, and we'll definitely be calling Two Men And A Truck for our next move!
Response
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<div>Thank you for the 5-star review, Mary. Moving a loved one can be trying. We're so glad we were able to help make the process an easier one and help finish the details. We believe in the "Grandma Rule," in which we treat everyone as we would want our grandmother treated. So, we're happy to hear we treated your grandmother that way. Please let us know if you need us again.</div>
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<div>Thank you for the 5-star review, Mary. Moving a loved one can be trying. We're so glad we were able to help make the process an easier one and help finish the details. We believe in the "Grandma Rule," in which we treat everyone as we would want our grandmother treated. So, we're happy to hear we treated your grandmother that way. Please let us know if you need us again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kristen
Quality teamwork, on time, very professional, good time management and very respectful of our items.
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<div>Kristen, thank you for the great review! We're so glad the team was diligent and efficient. Please let us know if you have any future moving needs.</div>
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<div>Kristen, thank you for the great review! We're so glad the team was diligent and efficient. Please let us know if you have any future moving needs.</div>
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Laurie
2 Men & A-Truck were accommodating throughout the moving process from their flexibility in changing dates to their final unpacking and setting up of my new apartment. The moving process was extremely difficult for me . I thank 2 Men & A-Truck for helping to make the move a positive one. I highly recommend 2 Men & A ATruck!
Response
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<div>Laurie, thank you for the terrific review. So many have had to make unexpected moves post-hurricane and it has been trying and emotional for many. We're glad we were able to make the process positive and easier. Thank you for the recommendation and let us know if you need us again.</div>
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<div>Laurie, thank you for the terrific review. So many have had to make unexpected moves post-hurricane and it has been trying and emotional for many. We're glad we were able to make the process positive and easier. Thank you for the recommendation and let us know if you need us again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Christopher
Work was outstanding. Only commentary was only two movers showed up for moving a commercial elliptical down and up stairs. Although they were able to get it moved, it was harder than required. If/when I move again and I move frequently, I will ask that 3 men move and/or more specialized equipment be used.
Response
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<div>Christopher, thank you for the wonderful review. We apologize that we didn't send enough movers. We generally only send two, but can send more when the need arises. We can definitely send more so we will coordinate to do that in the future. We look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Christopher, thank you for the wonderful review. We apologize that we didn't send enough movers. We generally only send two, but can send more when the need arises. We can definitely send more so we will coordinate to do that in the future. We look forward to working with you in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Malik
Team #fortwaltonbeast. Quin and Steven were GREAT! I couldn't have had a better team They made my transition into my apartment very smooth. I would definitely recommend this duo.
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<div>Thank you for the excellent review, Malik. We're happy Quin and Steven made your move smooth and helped you get set up. Thank you for the recommendation and let us know if you need us again.</div>
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<div>Thank you for the excellent review, Malik. We're happy Quin and Steven made your move smooth and helped you get set up. Thank you for the recommendation and let us know if you need us again.</div>
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Kelly
We had another good experience with your company. I only have two concerns. One being that we pay for them to leave office and get to our home and then the return trip. It took 30 minutes for them to travel what should be a 15 minute drive, this doesn't seem fair. Also, it needs to be made very clear that it is $145.00 per hour with a two hour minimum. All I was told was that it was $145.00, plus any overage after the two hour mark.
Response
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<div>Kelly, thank you for detailed review. <br/><br/>We appreciate your business and apologize for any confusion in the pricing. Unfortunately, traffic has greatly increased since the hurricane thus taking longer to get from point A to point B. The trucks require regular maintenance and, of course, fuel. Sitting in traffic increases both. That cost is built into the office to office pricing so the trucks may continue to run smoothly and move people efficiently. <br/><br/>It seems like there was some confusion on the price per hour. I think you understood it as $145 for 2 hours and then $145 for each hour after when it is $145 per hour on Friday, Saturday, and Sunday with a 2 hour minimum. So, you expected it be $145 less than whatever your total was. I can see where that would be misunderstood. We apologize for any confusion. Our customer service representatives make every attempt to be clear in the details of pricing and the move experience. We do apologize if it wasn't. <br/><br/>We thank you for choosing us as your movers and hope you consider us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kelly, thank you for detailed review. <br/><br/>We appreciate your business and apologize for any confusion in the pricing. Unfortunately, traffic has greatly increased since the hurricane thus taking longer to get from point A to point B. The trucks require regular maintenance and, of course, fuel. Sitting in traffic increases both. That cost is built into the office to office pricing so the trucks may continue to run smoothly and move people efficiently. <br/><br/>It seems like there was some confusion on the price per hour. I think you understood it as $145 for 2 hours and then $145 for each hour after when it is $145 per hour on Friday, Saturday, and Sunday with a 2 hour minimum. So, you expected it be $145 less than whatever your total was. I can see where that would be misunderstood. We apologize for any confusion. Our customer service representatives make every attempt to be clear in the details of pricing and the move experience. We do apologize if it wasn't. <br/><br/>We thank you for choosing us as your movers and hope you consider us in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cindy
These movers do an excellent job. They work extremely hard and are very cheerful, respectful and kindhearted.
Response
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<div>Thank you for the fantastic review, Cindy! Our movers strive to provide excellent customer service and make the moving process a positive one. Don't hesitate to contact us if you need us again.</div>
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<div>Thank you for the fantastic review, Cindy! Our movers strive to provide excellent customer service and make the moving process a positive one. Don't hesitate to contact us if you need us again.</div>
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Art
Care of my property was terrible bent fringe and broken electric fire place
Steve
Andrew and his crew were OUTSTANDING, even though it was the first day on the job for one gentleman. They were knowledgeable, honest and handled our possessions gingerly. Thanks for sending them for this job.
Response
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<div>Steve, thank you for the superb review. We train our movers extensively so we're glad the new mover did well during that training and that the team worked well for you. Please let us know if you need us again.</div>
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<div>Steve, thank you for the superb review. We train our movers extensively so we're glad the new mover did well during that training and that the team worked well for you. Please let us know if you need us again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kattheryn
They did well even when the rain started. The ramp got slippery but they plugged along and got the job done in quick time. Would definitely recommend 2 Men & A Truck.
Response
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<div>Kattheryn, thank you for the wonderful review! Rain can make for an increasingly stressful move. We're glad the movers were prepared and finished the job safely and efficiently. Please let us know if you need us in the future and thank you for the future recommendations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kattheryn, thank you for the wonderful review! Rain can make for an increasingly stressful move. We're glad the movers were prepared and finished the job safely and efficiently. Please let us know if you need us in the future and thank you for the future recommendations.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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