Reviews

03/23/2019

Laletta

out of 5 stars
My brand new leather sofa was damaged in 3 different places during the moving process, and my furniture that was taken apart from my home was not re-assembled such as my dresser mirror was not screwed back to the dresser and the legs on my sofa was not screwed back on...The movers equipment was left at my home. Contacted manager David that was suppose to address these matters but still no resolution. I moved into a brand new luxury apartment, just built and the door to my master bedroom was cracked during the move.
Half way into the move the manager was called because the employees did not know how to how to pack up my nordic track treadmill for transport and at that time I was told I need to have 3 men instead of 2 which is going to be an additional charge for me.
03/23/2019

Anne

out of 5 stars
The initial contact was excellent. Left message of what interested in and the manager had all the information I needed when he called me back in timely manner. I can not say enough good things about the 3 loaders/movers. Were prepared when they arrived and did not stop loading until ready to leave. We met the truck at the storage facility 241 miles away and they again did not stop unloading until finished. They were pleasant and did not mind my telling them how I wanted things done from beginning to end. When my home is repaired from Hurricane I plan on having them move my things back and I will request emphatically that I have the same three people as my movers. I highly recommend this company and their staff from manager on down and especially their hard working moving staff.
Response
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<div>Anne, thank you for the exceptional review! Communication is key to any successful transaction and interaction. We work hard to keep you, the customer, informed throughout the process. The hurricane devastated so many people and their homes. We&#39;ve worked with many in the community since the storm to help make the transition and repair process as smooth as possible. We&#39;re so happy to hear we helped make a stressful situation a little easier. We look forward to working with you again soon.</div>
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03/23/2019

GeLonda

out of 5 stars
The movers were quick, efficient, and courteous. There was a little damage to the wall; paint will need to be touched up.
03/22/2019

Aretha

out of 5 stars
The moving crew was professional, friendly, and prompt. The overall packing and unloading of my household goods was a good experience. Thank you!
Response
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<div>Thank you for the phenomenal review, Aretha! We appreciate your business and that you chose us. We work hard to take care of our customers and be proficient. Don&#39;t hesitate to contact us if you need us again.</div>
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03/21/2019

Connie

out of 5 stars
The movers got into a fight in our driveway and used foul language!!!!!
Very unprofessional and office staff believes an apology is acceptable.
DO NOT USE!
03/21/2019

Vicki

out of 5 stars
The two gentlemen who moved us were FANTASTIC! They went about padding, wrapping and moving our larger pieces of furniture and appliances efficiently, and safely - for their own safety and that of our belongings. They were extremely personable, respectful and cheerful. I've already told several people how happy we were with your company and our move. Thank you!
Response
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<div>Vicki, thank you for the remarkable review! We take great care to protect your items through pad wrapping and due diligence while maintaining positivity. Thank you so much for the kind words to people you know. We greatly appreciate it. Please let us know if you need us again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/21/2019

Nancy

out of 5 stars
Didn't wrap outside furniture. Finish is damaged on 4 pieces. Boxes were smashed and crushed. Unhappy with Panama City 2 Men and a Truck.
03/21/2019

Jane

out of 5 stars
I wish there were an “Excellent Plus” rating because Josh and Trystan would deserve that! They were professional, competent, hard-working, helpful, and congenial. I felt more than satisfied with the cost because of all that they accomplished - and within the estimated time. I would definitely request them and Two Men and A Truck again.
Response
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<div>Thank you for the &quot;excellent plus&quot; review, Jane! Josh and Trystan are fantastic and work hard. The cost includes several things like their pay, fuel, wear and tear on the truck, insurance, running the office itself, etc. We&#39;re glad you were comfortable with the quality of service included in the cost. We hope to work with you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/21/2019

Daniel

out of 5 stars
Two Men and a Truck is a great company. Very professional and friendly staff! They actually care about people and I recommend them highly..
Dan
Response
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<div>Dan, thank you for the kind review! We really appreciate your support. We work hard to live by our motto, &quot;Movers Who Care.&quot; We give back to the community where we can and take care of the people who have always supported us.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/21/2019

Danny

out of 5 stars
Setting up the move was easy---the communication was very good. The guys showed up when they said they would and worked non-stop the whole time while being friendly and courteous. They made a stressful mood so much easier. We are well satisfied and would recommend Two Men and a Truck.
Response
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<div>Thank you for the fantastic review, Danny! We strive for continual communication to make the move process a smooth one. We&#39;re so glad you were happy with the work ethic of the movers. Thank you for future recommendations and please let us know if you need us again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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