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Reviews
Kaitlyn
Julian, my contact and dispatch manager for my move, was friendly, informative, and very available. He was great at communicating everything with me and answering any questions I had throughout the process. My moving team was great as well! Both men were very friendly and efficient. They finished earlier than my quoted time, and they went above and beyond for my move. I highly recommend them!
Response
Hi Kaitlyn, we're so pleased we could help your move go well! We will also pass your feedback onto the moving team.
Cristy
Jose, Julian and the two guys that moved me were all amazing! Great team work! There is one small dent in my wall and Julian is aware of it. I did send him a picture.
Response
Hello Cristy, we are so pleased our team could help your move go smoothly! We're very sorry about the small dent. According to our records, our team has worked with you to resolve this. If you have any questions please call us at 305.680.0284. Have a wonderful day!
Elizabeth
Left to take care of my mother's home as she is moved during Corona Virus, Two Men and a Truck really came through. Picked up from 2 locations, dropped off at 3 locations and always with a smile. Nick was amazing too! Way to go guys. We really appreciated you all.
Response
Hello Elizabeth, we are so pleased to hear we could help you and your mother during these challenging times! We will be sure to pass along your gratitude to the team who moved you. We hope your mother is settled in well and we wish you all the best!
Ed
Paul, Steven and Wilbur were amazing. Moving in Brickell is always a mess, these guys made it easy. Great job!
Response
Hi Ed, we're so pleased we could help your move go well! We'll be sure to pass along your kind words to the team who moved you. Have a great day!
Renee
The movers were unprofessional. They did not use moving pads and the security guard supervisor in my building came up to my apartment to remind them that if they scratch the elevator or hallways I could be charged $3000. I tried to ask one of the movers a question several times and he told me he was on his phone. (he had an earbud in). They did not bring a tool kit to take apart the furniture.
Response
Hello Renee, we are very sorry to hear of your experience. We understand you've spoken with a manager and were satisfied with the results of the move. If you have any additional questions or concerns, please give us a call at 305.680.0284.
Kyle
Paperwork for the live had wrong address and wrong apartment number which delayed the guys with the truck a bit. Moving guys were awesome. Both of them. Friendly. Quick. Professional.
Response
Hello Kyle, thank you for sharing your experience! We're apologize for the delay and will be looking into this situation further. We're delighted to hear you had a good move in the end. Best wishes from us!
Kathleen
I've used Two Men And A Truck in the past, and I used to recommend them to everyone I knew! This last experience was aweful. They took 8 eights to move me four miles from a 1 bedroom apartment to another. The boys were saying how tired they were, moving slow, broke one of my picture frames and did not seem to care at all. I was helping them going up and down the elevators and doing loads myself.
Response
Hello Kathleen, we are sorry to hear of your experience and appreciate you letting us know. We expect our team to move quickly and carefully and to treat our customers' possessions as if they were their own. We apologize that this was not the experience you had. According to our notes, our team has attempted to reach out to you. We encourage you to give us a call at 305.680.0284 so we can discuss your move further.
Raisa
Thank you for the move. It was timely and efficient.
Response
Hello Raise, you are most welcome! It was our pleasure to help. Thank you for choosing TWO MEN AND A TRUCK and have a lovely day!
Max
Paul, dontrell, and chris were very helpful and professional.
Response
Thank you for your kind comment, Max! We're so pleased we could help your move day go well. Have a lovely day!
Joan
Such nice movers and office team. The truck is equipment and truck are in great shape. Ask for Corey. He has such a great attitude!!!
Response
Thank you for your kind words, Joan. We take pride in our whole team, including our truck and equipment we use to complete the work. We'll be sure to let Corey know you appreciate his positivity. Thanks again for choosing TWO MEN AND A TRUCK!
