Reviews

10/05/2018

Joan

out of 5 stars
The office staff were very helpful, polite, and on-spot with my estimate. The moving team were all very polite, efficient, worked quickly and carefully. Nothing was damaged or lost. I cannot say enough good things about my experience with Two Mn and a Truck, and will recommend them to anyone I know who is looking for moving service.
Response
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<div>Hi Joan, Thank you so much for the 5-star review of your recent move with TWO MEN AND A TRUCK&reg; in New Haven, CT. We know moving is a stressful time, from organizing your belongings to the actual move day. As &quot;Movers Who Care&reg;&quot; we want to be there to relieve some of the stress, so to hear you had a positive experience from beginning to end lets us know we are fulfilling our mission! We will be sure to pass along your accolades to the crew and we wish you all the best as you move forward!</div>
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10/01/2018

Efren

out of 5 stars
I moved from a 1 BR condo on a 3rd floor (with elevator) to a 1 story home. Movers came in around middle of the time frame given. They introduced themselves, asked me to look and sign into the moving documents detailing the services to be rendered. I asked to remove the optional coverage and they agreed/responded politely. They then took a look at the stuff and started working. They took their time (in a good way) to cover and pack my sofa/chairs/bed/other furniture. They disassembled my sofa and bed frame in order to make it fit through the door and hallway. In my new home, they assembled the pieces back to my satisfaction and positioned the furniture where I wanted them to be. All in all stress free in a day that was supposed to be stressful as all moving days are. Excellent job.
Response
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<div>Hi Efren, Thank you for your review of your recent move with TWO MEN AND A TRUCK&reg; in New Haven. Our crews go through the STICKMEN UNIVERSITY&reg; where they get hands-on training on how to maneuver different types of furniture in various settings in order to avoid damage. We are so happy to hear they are putting that knowledge to good use and providing the 5-star experience we promise! We wish you all the best as you settle into your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/27/2018

Jody

out of 5 stars
Very thorough and professional. The movers were kind and attentive to detail. I will definitely use them for any moving needs in the future.
Response
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<div>Hi Jody, Thank you for taking the time to review TWO MEN AND A TRUCK&reg; in New Haven, CT and acknowledging the professionalism of our crew. We aim to exceed your expectations, so to hear that our crew put on a 5-star performance lets us know we fulfilled our mission! Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/24/2018

Mary

out of 5 stars
I did not know that the movers could stop in two locations for pickup and when that was explained to me on the first phone call I was psyched! The gentlemen who moved our dad's things were great. They called to let us know they were coming and they arrived exactly when they said they would. They were polite and professional and I would hire them again in a heartbeat. The price was right as well. Moving our dad to assisted living was stressful but Two Men and a Truck was the smoothest part of the day. Thanks!
Response
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<div>Hi Mary, Thanks so much for your review of your recent move with TWO MEN AND A TRUCK&reg; in New Haven CT. <br/>We understand it can be a sensitive time when it comes to moving parents into assisted living facilities, so our crews are trained to help you navigate through these types of situations. We are so happy to hear we were able to help gather all of the belongings and make the transition go smoothly! We greatly appreciate the recommendation and wish your family all the best!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/17/2018

Shane

out of 5 stars
You all are great and you'll be my first choice for all of my moving, packing and storing needs.
Response
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<div>Hi Shane, Thank you for the 5-star review of TWO MEN AND A TRUCK&reg; in New Haven. We aim to exceed your expectations as you make your transition, so to hear we would be your first choice when it comes to moving lets us know we are fulfilling our mission! Best wishes as you settle into your home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/17/2018

Jeffrey

out of 5 stars
Very good service. One small problem was quickly addressed and resolved. No problem or complaints.
Response
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<div>Hi Jeffrey, Thank you for taking the time to review your recent move with TWO MEN AND A TRUCK&reg; in New Haven. Moving is a stressful event, and as &quot;Movers Who Care&reg;&quot; we know issues can arise, so we are glad to hear they were resolved quickly! Thank you again for the 5-star review and we hope you are enjoying your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/12/2018

Florian

out of 5 stars
We loved our movers Milton, Gabe, Gio and Keshaun. They were careful, cheerful and super efficient. Thanks guys!!!
Response
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<div>Hi Florian, Thanks so much for the 5-star review of your recent move with TWO MEN AND A TRUCK&reg; in New Haven, CT and taking the time to acknowledge the positive demeanor and efficiency of the crew! We will be sure to pass along your kind words as the moving crew takes pride in knowing their efforts were well-received! We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/09/2018

Philip

out of 5 stars
I hired your company because they offered the service of moving furniture/equipment within my home, and I was not disappointed. The guys who came over were prompt, professional, courteous and communicated excellently. They exceeded my expectations.
Response
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<div>Hi Philip, Thank you so much for the review of TWO MEN AND A TRUCK&reg; in New Haven. Our guys go through our STICKMEN UNIVERSITY&reg; where they get hands-on training on how to maneuver all different types of furniture in different types of settings, and it sounds like they put their knowledge to good use! As &quot;Movers Who Care&reg;&quot; we aim to provide you with a seamless move, so to hear they &quot;exceeded&quot; your expectations lets us know we are fulfilling our mission! Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/07/2018

Tara

out of 5 stars
Guys we’re exce and professional. Only minor complication was that there was not enough room in truck for some items we had to leave behind. It has taken my husband and I quite a few car trips to account for everything. I can’t blame them that it was not enough. Maybe for a future move I’d ask for someone to come to my place before to assess truck need. Also, I didn’t realize or misunderstood that they don’t wrap the TV. We had to wrap and transport the giant TV ourself. Was kind bd of a headache we didn’t anticipate. But again, guys were courteous, professional and worked like crazy.
Response
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<div>Hi Tara, Thank you for the 5-star review of your recent move with TWO MEN AND A TRUCK&reg; in New Haven and taking the time to acknowledge the professionalism of the crew. We know moving is a stressful time, so we gather the inventory information prior to the move to try to make the transition go smoothly. When it comes to televisions, we suggest that you store it in its original box, if you still have it, and transport it in your vehicle to ensure its safety. We apologize if there was any confusion during the planning process, as it is always our intention to work as a team while moving you forward. Thank you again for taking the time to review your move, and we hope you are enjoying your new place!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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09/03/2018

Kathy

out of 5 stars
The men you sent were so pleasant & they did a wonderful job. Everything was packed up & moved where we wanted. Can't say enough good things about them!
Response
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<div>Hi Kathy, Thank you so much for taking the time to review your recent move with TWO MEN AND A TRUCK&reg; in New Haven. Our crews aim to provide you with a 5-star stress-free move, so to hear they did a wonderful job lets us know we delivered on our promise! We will be sure to pass along your acknowledgments to the crew and we wish you all the best in your new place!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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