Reviews

07/10/2018

Jessica

5 out of 5 stars
The team of movers were great! They were very friendly and professional and took great care with my belongings. I would definitely recommend these services and use them again!
Response
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<div>Jessica, We are very happy how your experience was with us! We will help again anytime you are in need! Thank you!</div>
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07/08/2018

Peter

5 out of 5 stars
Nice guys and worked hard to get the job done. This is the 3rd time I have used Two men and a truck and would again.
Response
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<div>Peter, <br/>Thank you so much for being a re-peat customer! I am so happy to hear that this most recent move went exactly as planned, and everything arrived to your new location safely. We look forward to assisting you with any moving services you may need in the future, and thank you again for choosing TWO MEN AND A TRUCK Denver.</div>
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07/08/2018

Shirley

5 out of 5 stars
Nick and Trevor were the best. Very professional. Very efficient. Very thorough and made sure I knew all the rules of the company. In turn, they asked me about my concerns and questions I might have. They were extremely careful with the furniture and truly knew how to move any type of furniture. I give them the highest praise possible.
I also was impressed with the quick telephone response from Karen. She too was very professional but kind.
There is no doubt that Two Men and a Truck is the best moving company. They get my highest rating.
Response
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<div>Shirley, <br/>I want to sincerely thank you for taking the time to provide us with some feedback on your move. I am ecstatic to hear that Nick and Trevor did such a phenomenal job on your move. They are two of our stars within the system and have been doing amazing work for us ever since they started! I will be sure to pass this message along to the men, and thank you again for such kind words and for choosing TWO MEN AND A TRUCK Denver!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/08/2018

Laura

5 out of 5 stars
Justin, Eddie, and Enrique went above and beyond for me. It was hot and my furniture was heavy.
Response
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<div>Laura, <br/>Thank you so much for your kind words in regards to your move team! I am so happy to hear that your team of three did such a great job on your move. I will be sure to pass your message along to the movers and i sincerely want to thank you for choosing TWO MEN AND A TRUCK Denver!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/08/2018

Molly

2 out of 5 stars
Movers left trash outside my house; were extremely late, and had poor attitude. However, they did give me a huge discount which was great but necessary considering the poor service.
Response
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<div>Molly, <br/>I appreciate you taking the time to provide us with some feedback. I am sorry to hear that your experience with your move team was not as you desired. There are times where some of our afternoon moves do get pushed back simply because of the morning customer taking a little bit longer. Although it can happen, there is no excuse for lack of communication between us and you. I am also very disappointed that they left behind trash or stretch wrap at your location. If there is anything that we can do, please feel free to contact us at 303-344-9911</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/06/2018

John

5 out of 5 stars
Booking this move was super easy on the phone, and the price seemed fair & competitive. Justin & Manuel (my movers) were right on time, came in with positive friendly attitudes, and listened attentively to instructions. They seemed to strike just the right balance of taking their time & being careful with furniture items (as to not scratch or damage them), yet worked quickly & efficiently even though there were MANY stairs. I also noticed wonderful teamwork which generated what I would describe as really a PERFECT move in my opinion :-) And I have moved ALOT over the years with various companies. This was one of the best overall mover experiences to date! I would highly recommend Two Men and a Truck to friends, and would even specifically request Justin & Manuel if given that option.
07/05/2018

Tammy

3 out of 5 stars
I was disappointed that we only had two guys and they were over 2 hours late through no fault of our two movers. They were not able to finish the job when we were assured they would and we had to bring two trailer loads the following day ourselves. Our movers were GREAT guys and super hard workers, but we were not so happy about having to take another day to move when we had hired the job to be done. We are moving another small house next week and I'm reluctant to take a chance. Again our move were great. Bought them lunch and topped them well, but our outcome was disappointing.
Response
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<div>Tammy, <br/>Thank you for voicing your concerns in regards to your move. I&#39;m terribly sorry that your move had gotten delayed in the morning. It&#39;s very important for us to communicate all information to the customer so there are no surprises, that clearly wasn&#39;t the case with your move. Although the move was delayed, I am very happy to hear that your crew did such a great job while moving your belongings. I hope that you can give us a second chance in moving you completely this time with a much better outcome.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/05/2018

Mark

5 out of 5 stars
The movers were on time, and were able to complete the job in less time than we expected . they were very friendly and professional.
Response
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<div>Mark, <br/>It&#39;s so great to hear that your crew did such a good job on your move! I want to thank you for choosing TWO MEN AND A TRUCK Denver, and I hope we can assist you with many moves to come!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/05/2018

Elizabeth

1 out of 5 stars
After very careful explanation of what I needed I was assured that the job could be done. After waiting ALL day they finally showed up at 6pm and didn’t have the equipment or knowledge to do the job. Clearly I am unhappy and resent I stayed home ALL day to be told “sorry we don’t have the equipment to do this”
Will share my experience with everyone I know
Response
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<div>Elizabeth, <br/>Thank you for voicing your concerns. If you would please give me a call at 720-644-2733 so we can discuss your move in depth, I would be happy to talk.</div>
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07/04/2018

Gretchen

5 out of 5 stars
The office staff 2 days before the move was frustrating- I picked you guys because of the time as The storage unit was doing me a favor as they never allow other companies pick up on the weekends. I could never get a direct answer out of the office person outside of 8-9 when I had originally chose your company I was told 8-830... when the guys got there, they put me at ease and quickly calmed my frustration.
Response
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<div>Gretchen, <br/>Thank you for your feedback in regards to your move. I am terribly sorry that the office staff couldn&#39;t be more specific when providing you with an ETA. It is our goal to get all crews out to their morning customer between 8-9AM. The reason that we give you an hour window of when the crew will arrive and do not make it more exact, is simply because there are many factors that could possibly delay them. I am happy to hear that the crew put you.at ease throughout the move. I will be sure to discuss your concerns with my team to make sure we can provide proper communication for future moves to come. Thank you again for choosing TWO MEN AND A TRUCK Denver!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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