Reviews
Michael
One member of the team was slow and not pulling his weight. Damage was done to my headboard, desk and a lamp shade.
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We are ecstatic to be the movers Thornton. Two Men and a Truck the moving company that cares loves being the Thornton moving company.
Nikki
Brock, Jevonte, and Quinten were wonderful! You have some great hard workers in those three.
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<div>Nikki, <br/>Thank you so much for your positive feedback regarding your move team! We will be sure to pass along your kind words to Brock, Jevonte, and Quinten immediately!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nikki, <br/>Thank you so much for your positive feedback regarding your move team! We will be sure to pass along your kind words to Brock, Jevonte, and Quinten immediately!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karen
Our movers were extremely professional and polite. They had to deal with many stairs in this move and did so in a very safe but timely manner. I will be using this company again in any future moves and would highly recommend to others.
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<div>Karen, <br/>Thank you for your amazing feedback, and for choosing TWO MEN AND A TRUCK. Stairs can be a pain when you are moving sometimes, I am happy your crew did such a great job with the obstacles at hand. Thank you again for moving with us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Karen, <br/>Thank you for your amazing feedback, and for choosing TWO MEN AND A TRUCK. Stairs can be a pain when you are moving sometimes, I am happy your crew did such a great job with the obstacles at hand. Thank you again for moving with us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joe
Moving Team was amazing and took pride in the quality of service. WELL DONE!
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<div>Joe, <br/>We are ecstatic to hear that your move team did such a great job! It's always great to hear when our crews are taking pride in what they do. Thanks again for being a valued customer!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Joe, <br/>We are ecstatic to hear that your move team did such a great job! It's always great to hear when our crews are taking pride in what they do. Thanks again for being a valued customer!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Albert
The quote I was given on the phone was not close to the final cost
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<div>Albert, <br/>I am terribly sorry that your estimate was not close to the actual move price. There are many reasons as to why this could happen, including a long walk, elevator, or stairs. If you would like to discuss the difference in price I would be happy to hear you out. my direct line is 720-644-2733. Again, I am sorry for the price difference Albert, but we really do appreciate you being a valued customer.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Albert, <br/>I am terribly sorry that your estimate was not close to the actual move price. There are many reasons as to why this could happen, including a long walk, elevator, or stairs. If you would like to discuss the difference in price I would be happy to hear you out. my direct line is 720-644-2733. Again, I am sorry for the price difference Albert, but we really do appreciate you being a valued customer.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
The movers had to work in challenging circumstances because of a winter storm. They were good humored, efficient, and appropriately careful with the items that were moved (which included some VERY heavy, bulky pieces).
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<div>Kathy, <br/>Thank you so much for your positive feedback regarding your move with us! We are so happy to hear that your move team took great care of you and your belongings. Please let us know if you have any moving services you need assistance with in the near future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kathy, <br/>Thank you so much for your positive feedback regarding your move with us! We are so happy to hear that your move team took great care of you and your belongings. Please let us know if you have any moving services you need assistance with in the near future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
The crew got to work quickly and understood what I wanted the first time. They were efficient and courteous. I wish there was a way they could have kept their feet clean on the carpets. Other than that, it was a great experience.
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<div>John, <br/>Thank you for your feedback regarding your move with us. If there is any damage to the carpet please let me know as soon as possible so that we can begin a claim. We really do appreciate your business and for being a valued customer with TWO MEN AND A TRUCK Denver.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>John, <br/>Thank you for your feedback regarding your move with us. If there is any damage to the carpet please let me know as soon as possible so that we can begin a claim. We really do appreciate your business and for being a valued customer with TWO MEN AND A TRUCK Denver.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nia
When setting up the move, there was poor communication. Voicemails went unanswered. The quote wasn’t updated per conversations.
When we had to be bumped on the schedule, we were offered less than a 5% discount. We booked the intended date months prior in order to ensure we had sufficient time to turn the prior home over to the new owners. This change upended everything for us and we were offered $70?!?
If it hadn’t been for a truly remarkable crew, I wouldn’t be able to recommend Two Men. Bryce and his guys were amazing and made the move day so easy. They were beyond courteous, incredibly efficient, and careful with our items.
When we had to be bumped on the schedule, we were offered less than a 5% discount. We booked the intended date months prior in order to ensure we had sufficient time to turn the prior home over to the new owners. This change upended everything for us and we were offered $70?!?
If it hadn’t been for a truly remarkable crew, I wouldn’t be able to recommend Two Men. Bryce and his guys were amazing and made the move day so easy. They were beyond courteous, incredibly efficient, and careful with our items.
Response
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<div>Nia, <br/>I am terribly sorry that we had to bump your move to a later date, that is not something we look forward too. Although there are many reasons as to why we might have to bump the move to a later date, that is no excuse for the lack of communication and information provided. If you would like to discuss your concerns more in depth please call me at 720-644-2733. Again, thank you for your positive feedback regarding your crew, I will be sure to relay the message.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nia, <br/>I am terribly sorry that we had to bump your move to a later date, that is not something we look forward too. Although there are many reasons as to why we might have to bump the move to a later date, that is no excuse for the lack of communication and information provided. If you would like to discuss your concerns more in depth please call me at 720-644-2733. Again, thank you for your positive feedback regarding your crew, I will be sure to relay the message.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Robert
They were profession, efficient, and curious. They left a positive impression for the company. I have have had horrible experience using moving in the past. I will most defiantly use Two Men And A Truck again!
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<div>Robert, <br/>I am so happy to hear that our crew did such a wonderful job on your move. Thank you for your kind words and for being a valued customer here at TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Robert, <br/>I am so happy to hear that our crew did such a wonderful job on your move. Thank you for your kind words and for being a valued customer here at TWO MEN AND A TRUCK.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
They kept me informed when they had to change the truck out before they arrived but they were on top of it, they understood a complex partial move (some items from several rooms then going to 3 other locations, some for drop off and some to drop off and pick up more stuff)--and they got it right! We were there but they understood it and got it right! We couldn't be more impressed.
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<div>Mary, <br/>Sounds like you had an intricate but successful move with us! I am ecstatic to hear the kind words regarding your move team. Please let us know if there is anything you need assistance with in the near future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mary, <br/>Sounds like you had an intricate but successful move with us! I am ecstatic to hear the kind words regarding your move team. Please let us know if there is anything you need assistance with in the near future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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