Reviews

04/13/2018

John

stars
From my initial contact with the office staff for a quote through pickup, delivery, and setup of my property, my experience with Two Men and a Truck was nothing short of truly professional and outstanding!
04/11/2018

Diane

stars
While I was very pleased, overall, I did have one small issue. They left the bed slats at my old place. I can easily transport them but I was counting on the movers to set up the bed for me. I can't lift the mattress myself and don't quite know how to resolve this.
04/11/2018

Liana

stars
The movers left our head and foot boards to our bed behind. One of the guys went back to find it and set the bed up for us. Then one of the guys went through the screen of our patio door. I am waiting to hear from my apartment management and then I will submit the bill to Two Men and a Truck.
04/10/2018

Kim

stars
Overall, I am very happy with my experience. The younger of the two men doing the actual move seemed dissatisfied with his job. "they don't pay me enough for this" "I'm going to put in my notice" ect. that was a little uncomfortable. It was a larger moving job and it did take 10 hours (with an hour in the middle for lunch break) I did tip both men well.
Response
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<div>Thank you so much for your great review and feedback! We will speak with that employee and address that concern. We appreciate you taking the time to complete the survey!</div>
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04/07/2018

Lauren

stars
The movers were great....the two of them moved everything quicker than the 3 movers we had hired from a different company the prior year. They explained everything in detail and worked very quickly and professionally. Will definitely be using Two men and a truck for all future moves!
04/06/2018

Gary

stars
It was a hard move , heavy boxes , moving from upstairs . Surprised movers estimate of invoice said 21 items ...... had way more ( 2 br apt.) the movers were excellent .
04/06/2018

Judy

stars
Our moving experience was excellent except for one problem. The estimator was inefficient, and was not realistic in his evaluation that we could pack and move on the same day. Our moving team recognized that mistake at once, but worked nonstop to complete our move in the one day promised. The moving guys were outstanding men who, except for a 15 minute lunch break, worked nonstop until 11:00 p.m. so that we could complete our move and meet our deadlines in both our old and new homes the following day. I can't say enough good about their attitudes and their care for us and our belongings. Damon, Johnny, Joe and Luis were absolutely amazing.
Response
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<div>We&#39;re so glad to have been able to complete your move and meet your deadlines. We do apologize for that inaccurate estimate. We&#39;re very thankful that our Movers/Drivers are able to adjust in situations like this and save the day! Thank you for the review!</div>
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04/06/2018

Dave and Alta

stars
Mary (contact) was courteous and explained everything perfectly. Adrian and Jake did a fantastic job. We couldn't possibly have been more pleased!!
04/05/2018

Faye

stars
The worst experience with a moving company how can a mover come to a clients house without any tools to take furniture apart? They expected to move a king size bed in one part? Then the 2 pieces they failed to wrap got scratched badly. Now time wise 4 hours to move 2 rooms! I am 60 and think I could have rented a truck and packed it faster than they did. Absolutely the worst experience ever! Will not recommend or use ever again!
04/05/2018

Stu

stars
The move did not go well. The driver said they would be moving only 3 pieces, therefore he brought a smaller truck. Well, they had only room for about three-quarters of my stuff and left a lot of items to move for myself. The movers were personable enough - and I even tipped them but overall it was just a bad experience. Stu
Response
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<div>We apologize for the miscommunication on your move. We do have it noted that you had more than 3 items to be moved, so the miscommunication was between our office staff and our Mover/Driver crew. We&#39;re very sorry that our mistake caused you unease during your move. It is not typical for something like this to happen as we do have a 96% referral rate, so we hope that in the future you give us a chance to redeem ourselves.</div>
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