Reviews
Heather
They showed up on time, ready to go. The 4 men were very nice, friendly and very hard workers. They did an amazing job right up to the end. Thank you for all your hard work!
Jon
I was not very please with the care of my property. The movers hit walls and put marks in my furniture. They were pleasant and on time. They talked bad about their supervisor in front of me.
Allison
Best move I have ever had. First move I have had where things did not get broken. Nice hardworking efficient guys.
Dawnel
They two guys were great except for the breakage of a beautiful top to a floor lamp....it broke in a million pieces. They told me don't worry insurance will replace it...haven't heard a thing since the move
david
Gabriel and Tommy were very professional. They insured that the furniture was properly protected and made sure that I was satisfied with their service.
Chuck
some small damage, but it was addressed and still waiting for glass for coffee table, our front door to be replaced and the ceiling repair isn't right. PLEASE help
Ronda
My movers were Sanchez and Gilbert. They were extremely professional, kind, courteous and excellent at packing my storage unit so as to leave me plenty of room for additional things. I had used Two Men and A Truck in the past and I have always been extremely pleased with the way my moves had gone. I will continue to used Two Men and A Truck for future moves and will refer Two Men and A Truck to friends and anyone who is looking to move.
J
Tomi and Erick rocked this move. I've moved quite a few times and this is the first time I saw movers running...actually running. They knew I had a budget and time constraints and they never stopped, they didn't lag or doddle. They were determined to get the move done quickly and they totally exceeded my expectations. Add to that how friendly and professional they were. If you're reading reviews to find a mover... stop here and schedule with Two Men and a Truck!
Kathy
They had a hard time finding me, 15 minutes late, then also got lost finding the new place taking an additional 15 minutes to find it. Both of these situations could have been avoided had they READ the instructions of where to meet me AND to have the route to the new place determined in advance. Slightly disappointed....
Response
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<div>Hello Kathy, thank you for bringing this to our attention. We apologize for any inconvenience this may have caused but we would like to explain that our hourly rate does not begin until our movers arrive at the first location. Also, due to the hundreds of moves we do a month, it is not possible to plan out every route. However, your movers should have reviewed the route on their devices before departing the first location. We will be reviewing this with our crew to make sure this procedure is followed each time. We do hope you will choose us again for your next move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Kathy, thank you for bringing this to our attention. We apologize for any inconvenience this may have caused but we would like to explain that our hourly rate does not begin until our movers arrive at the first location. Also, due to the hundreds of moves we do a month, it is not possible to plan out every route. However, your movers should have reviewed the route on their devices before departing the first location. We will be reviewing this with our crew to make sure this procedure is followed each time. We do hope you will choose us again for your next move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patti
The move was fine.
They had the address wrong so they were close to an hour later than expected. They could have called when they couldn't find the building.
They had the address wrong so they were close to an hour later than expected. They could have called when they couldn't find the building.
