Reviews
Bill
Really appreciated Nicole helping us with the initial home assessment and scheduling. She is a great representative of your company. Assessment representative was very polite, well dressed, and professional. Moving team were very friendly and great listeners. They worked very hard and I was impressed with their care of our belongings, and their efficiency and organization. They were outstanding at asking where our belongings needed to be placed- very appreciated. Really enjoyed their service, and will definitely hire them again.
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<div>Thank you Bill, for your review! It is very important to us to take excellent care of our customers, and we're looking forward to working with you again.</div>
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<div>Thank you Bill, for your review! It is very important to us to take excellent care of our customers, and we're looking forward to working with you again.</div>
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Arthur
The packing part of the move was no where near acceptable. 2 drawers, a cupboard and a bath chair were missed in packing. the movers had to be told to pack them. they were surprised that they missed them when they were told. its as if they had not done the packing part before. they did pack things properly as far as i could tell. Watching them pack the truck they seemed very unorganized. I've hired many movers and packers over the years and they seemed very new and inexperienced. They did treat the boxes and furniture with respect.
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<div>Arthur, we take your comments very seriously. For your move the packing was not included in the estimate, so our movers were not fully prepared when they arrived at your home. Our movers are used to last-minute changes, and we are glad to hear they handled your items properly, but we apologize if they did not fully meet your expectations. We do hope to work with you again when the time comes.</div>
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<div>Arthur, we take your comments very seriously. For your move the packing was not included in the estimate, so our movers were not fully prepared when they arrived at your home. Our movers are used to last-minute changes, and we are glad to hear they handled your items properly, but we apologize if they did not fully meet your expectations. We do hope to work with you again when the time comes.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bob
The team that came by was excellent. Their interaction between them, their coordinated efforts and spacial abilities when placing our items to get the most use of our storage facility was excellent. They represented Two Men & A Truck positively and professionally. Thank you and congrats on hiring Tyler, Landon and Lance!
Response
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<div>Bob, we are so glad you were happy with your moving experience. Thank you for the 5-star rating!</div>
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<div>Bob, we are so glad you were happy with your moving experience. Thank you for the 5-star rating!</div>
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Karen
Jose, Kyle, and Brandon were hard working and did a great job of moving our belongings. We will be requesting the same 3 when we move back in.
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<div>Thank you Karen for the 5-star rating and review. When the time comes, we will certainly do our best to schedule the same team for you.</div>
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<div>Thank you Karen for the 5-star rating and review. When the time comes, we will certainly do our best to schedule the same team for you.</div>
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Ricardo
The four gentlemen assisting with our move were professionals, efficient and kind. I have used this company before and they continue to provide excellent customer service. I highly recommend two men and a truck for your move
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<div>Ricardo, we truly appreciate your recommendation. We strive to make our customers' moves as easy and stress-free as possible, so we're glad you are happy.</div>
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<div>Ricardo, we truly appreciate your recommendation. We strive to make our customers' moves as easy and stress-free as possible, so we're glad you are happy.</div>
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Paul
Moving crew handled everything with care. Prompt, courteous, and a great attitude. Best moving experience ever.
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<div>Thank you so much Paul for the 5-star rating and review! We're glad you were happy with our moving services.</div>
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<div>Thank you so much Paul for the 5-star rating and review! We're glad you were happy with our moving services.</div>
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Rachel
Two men and a truck was awesome! They. Came they moved quickly and packed my home up carefully. My one complaint was that they had an arrival window of 1-4pm and they didn’t arrive until after 5. No phone call or anything. Around 4:45 I called the office and the girl said they’re out to lunch. It it’s fine. I know they need to eat but a simple courtesy call to let us know they are running behind and not to expect them till 5 or so would have beeen nice.
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<div>Rachel, we apologize that you were not notified of the delay. It is our policy to keep customers informed so we will review the process with our movers again. We appreciate your bringing this to our attention and hope you will use us again in the future.</div>
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<div>Rachel, we apologize that you were not notified of the delay. It is our policy to keep customers informed so we will review the process with our movers again. We appreciate your bringing this to our attention and hope you will use us again in the future.</div>
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Shari
Very friendly staff. Movers did a great job moving our belongings from a house to an upstairs condo without any damage to our belongings. There were some marks on the walls in the stairway but they readily compensated us for that.
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<div>Thank you Shari for rating us 5 stars! We do try very hard to avoid these types of things, but in the unlikely event they happen we strive to quickly rectify the situation. We're glad you are happy and hope to work with you again.</div>
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<div>Thank you Shari for rating us 5 stars! We do try very hard to avoid these types of things, but in the unlikely event they happen we strive to quickly rectify the situation. We're glad you are happy and hope to work with you again.</div>
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Sheryl
I would certainly use your services on my next move.
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<div>Thanks Cheryl - we look forward to working with you again!</div>
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<div>Thanks Cheryl - we look forward to working with you again!</div>
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Chris
The office staff was great we had to change our moving day and they accomadated. The movers were excellent fast, tender and professional. Best moving experience I have had. Thanks
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<div>Thank you Chris for the 5-star rating! We are glad all went well.</div>
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<div>Thank you Chris for the 5-star rating! We are glad all went well.</div>
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