Reviews
Monique
Lucas, Marcus and Evan were fantastic! They wrapped my belongings so that no damage occurred. They were very cooperative in placing furniture in the new destination exactly where I wanted it. They cleaned up as they went along and were done much sooner than anticipated. Since there wasn't a mattress protector as originally ordered, they shrink wrapped my entire mattress to protect it from damage and dirt. Thank you guys!
Response
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<div>Thanks for showing your appreciation, Monique! Our full time employed movers are ready to go above and beyond to make sure every customer is completely satisfied with their move.</div>
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<div>Thanks for showing your appreciation, Monique! Our full time employed movers are ready to go above and beyond to make sure every customer is completely satisfied with their move.</div>
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Jenn
The guys that were my movers were fantastic. They were very personable, efficient, friendly and an amazing representation of your company. On time, respectful and explained everything they were needing or going to do. Highly recommend to anyone I know.
Response
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<div>Thank you, Jenn! We greatly appreciate you referring us for future moves. With a 96.5% referral rating across the system, you know we won't let you down!</div>
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<div>Thank you, Jenn! We greatly appreciate you referring us for future moves. With a 96.5% referral rating across the system, you know we won't let you down!</div>
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Shannon
I had originally booked a different company for this move and found them to be unreliable before they even showed up. I called Two Men at 2 minutes to 3 on Saturday before my move on Monday and Emily was awesome. She was able to book my move, and was extremely thorough in her explanation of everything as well as very courteous. The staff, Sotero, Micah, and Lorissa were on time and worked extremely efficiently without any complaining, as has happened with other movers. We are extremely satisfied and will use the company and team again in May for our move to Flagstaff.
Response
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<div>Thanks, Shannon! TWO MEN AND A TRUCK Phoenix Central is here for you when you need us!</div>
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<div>Thanks, Shannon! TWO MEN AND A TRUCK Phoenix Central is here for you when you need us!</div>
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Brian
Excellent across the board. Impressed with the care the team took with our possessions. Thanks Micah, Max, and Rene. Would recommend to anyone!
Response
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<div>Thank you, Brian! It's great when you can find team members that work hard and have fun while doing it!</div>
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<div>Thank you, Brian! It's great when you can find team members that work hard and have fun while doing it!</div>
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Stephanie
The team had to lift an unbelievably burdensome murphy bed to the second story. They did so with care and effort that was amazing. They put in a full day of work without ever stalling. I was very impressed. One thing on the office/booking side, it wasn't clearly stated that for my items to be moved, they had to be detached from the wall (i.e. washer, dryer, murphy bed). I had already packed my tools and had to call in outside help in order to get my stuff detached.
Response
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<div>Thanks, Stephanie! We appreciate you taking the time to review us. If there is ever confusion from office to the customer, we will revise our process- there are always ways to improve!</div>
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<div>Thanks, Stephanie! We appreciate you taking the time to review us. If there is ever confusion from office to the customer, we will revise our process- there are always ways to improve!</div>
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Steve
I've used this moving company several times in the past year. My experience has been great...they communicate with every step of the way. I would highly recommend this moving company and I will continue to use them in the future for all my moving needs ...big and small.
Response
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<div>Steve, Thank you! We appreciate your continued business with us, here at TWO MEN AND A TRUCK Phoenix Central. We look forward to your next move!</div>
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<div>Steve, Thank you! We appreciate your continued business with us, here at TWO MEN AND A TRUCK Phoenix Central. We look forward to your next move!</div>
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Sylvie
I was very happy with the service . I used your company because I feel there are no sneaky surprises in the price. The guys worked hard and we're quick.
Response
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<div>Sylvie, Thanks! Our office staff works hard to ensure all information is clear and concise when explaining our services.</div>
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<div>Sylvie, Thanks! Our office staff works hard to ensure all information is clear and concise when explaining our services.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tom
We had 1 truck with 3 men. They packed the truck and I took the odd stuff in my pick up. I pre-warned them about the driveway at my new home. It has a 16 degree incline. They were aware and handled it well. No complaining. The guys are fit and ready for anything!!
Response
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<div>Thank you, Tom! At TWO MEN AND A TRUCK Phoenix Central, our movers are uniformed full time employees, drug tested and background checked. Not to mention, trained in moving furniture and dealing with obstacles. This insures for a smooth move! Thanks, again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Tom! At TWO MEN AND A TRUCK Phoenix Central, our movers are uniformed full time employees, drug tested and background checked. Not to mention, trained in moving furniture and dealing with obstacles. This insures for a smooth move! Thanks, again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Daryl
The movers did an excellent job moving a heavy hot tub to the back yard with the tools they had available to them. They should carry a jack and a four wheeled dolly with pneumatic tires to make these types of moves easier and quicker. The small solid wheels cracked stone steps, however I still give them high marks . They put down plywood to help the move .
Kylie
Overall it was a good experience - the movers were nice and informative, personable. They did gouge the wall and stated someone would be calling me to follow-up and arrange repair, but no one has contacted me yet.
Response
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<div>Kylie, Thank you for the review! I'm glad the overall experience was good. We are sorry for the delay in resolving the wall damage and we are addressing this immediately. We will be in contact with you ASAP to resolve the situation. Thanks again!!</div>
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<div>Kylie, Thank you for the review! I'm glad the overall experience was good. We are sorry for the delay in resolving the wall damage and we are addressing this immediately. We will be in contact with you ASAP to resolve the situation. Thanks again!!</div>
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